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Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chester Abbots Well Hotel
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Showing 1,280: English reviews
north wales
Reviewed 9 July 2015 via mobile

We chose this hotel as the facilities where very good and reviews seemed good! Lovely clean room well stocked, huge comfy bed nice and quiet! Bar area was relaxed and friendly and the food was very nice! Easy to find easy to park can't fault it!

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Helpful?
Thank kjNorthWales
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind comments regarding your stay at the hotel. I am pleased that we met your expectations and hopefully we will have the opportunity to welcome you back again soon. Regards Chris Hull

Halesowen
Reviewed 7 July 2015 via mobile

I stayed here with friends in June as we went to the races. The hotel was clean and provided good facilities. Not all rooms had a/c which was a bit of a let down in the hot weather, however I had read this on here so I prepared myself and my friends. The women on reception upon arrival were very...

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Helpful?
Thank EmmaRose88
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your review on your stay at the Abbots Well Hotel. We do hope to welcome you back again in the future. Regards Chris Hull

Heysham, United Kingdom
Reviewed 6 July 2015

we experienced a number of issues the main one being that i booked two superior rooms however on the way home talking about the weekend with our friends the discrepancy between the two rooms were very significant. I emailed the management about the numerous issues we experienced not just the ones about the rooms. We spoke over the phone and...

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Helpful?
1Thank 383PatW
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Chester Abbots Well Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. As discussed on the phone, at Mercure, we strive to provide a superior service experience for...

Reviewed 6 July 2015

stayed here for one night. staff very friendly, and had a pleasant stay. not a good looking hotel but easily accessible and has lots of trees to disguise the grey flat roofed buildings. i thought the room was a good size and the bed huge and comfortable although on the firm side. everything clean and well stocked and good decor....

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Helpful?
1Thank Debnandyhols
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards Chris Hull

Liverpool, United Kingdom
Reviewed 4 July 2015 via mobile

I've stayed in multiple hotels in Liverpool and surrounding areas, the average stay for a Friday Saturday night with food is £200 but this place was £65 for a Friday night for the room (which they gave me a free upgrade for a giant bed due to me by accident booking two single beds) also the offer of £50 for...

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Helpful?
Thank woodywoodruff88
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your kind feedback regarding your stay at the hotel. Your comments are very much appreciated and we do hope to welcome you back soon. Regards Chris Hull

Insch, United Kingdom
Reviewed 29 June 2015

A good hotel with excellent facilities, the rooms are a good size the only issue is how warm they are. The hotel is aware of this as they have portable air con units in the room which help a little. Noise in the hotel is an issue and you can here people talking in corridors along with doors banging at...

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Helpful?
Thank tenny47
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your constructive feedback regarding your recent stay at the hotel. Guests do find the location of the hotel to be ideal as we are right next to the park and ride in to Chester and very close to the main roads with easy access to Chester Zoo, Cheshire Oaks and north Wales, we do not...

Reviewed 22 June 2015

My wife and i stayed at the Mercure Abbots well hotel to attend a conference and were pleasantly surprised with the warm welcome received from the staff, the hotel is set in its own grounds so noise is at a minimum the rooms are well attended to and spotless although some of the lobby carpets are showing a little ware....

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Helpful?
Thank the Aberdeen Plumber
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Regards...

Hereford
Reviewed 21 June 2015

We booked rooms for fourteen of us and had an absolutely fantastic time. The part of the hotel( room number 351 I think) was very spacious,clean and had a very comfortable bed. The bar was welcoming and friendly and every member of staff we came across was fantastic. The breakfast was great we particularly enjoyed the fresh pineapple. We were...

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Helpful?
1Thank marden
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind comments regarding your stay at the hotel. I am so pleased we accommodated your needs. We do hope to welcome you back to the hotel soon. Regards Chris Hull

Greater London, United Kingdom
Reviewed 16 June 2015

The title hopefully says it all. We stayed for just one night for the Chester Triathlon which unfortunately coincided with Chester races. The initial impression of the hotel inside was slightly dated, a little musty and in need of new carpets and furnishings. The walls and the floors in the corridors and bedroom areas appeared to be made from cardboard...

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Helpful?
3Thank Graham P
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your constructive review of the hotel. When Chester races are on there is a premium price to pay as demand is so high. I appreciate the kind feedback regarding our staff as at the hotel we always want to meet our guest’s expectations. At Mercure, we strive to provide a superior service experience for every...

London
Reviewed 14 June 2015

Just spent Friday and Saturday night at this hotel. Everything you read in the reviews about the paper-thin walls and lack of control over heating is 100% true. Friday night the room was like a sauna though the radiator was off. Window can only be opened a few inches. There is an electric fan supplied which is noisy and just...

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Helpful?
2Thank The Nipper
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Please allow me to apologise for your experience at the hotel. When Chester Races are on we can have a wide spectrum of guests staying with us and we always try to cater and service all needs. On occasions as this we do increase our security/staffing of the building to assist with guest requirements. . At Mercure, we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: $98 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Ramada Chester
Chester Ramada
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
10 questions
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Grasonville, Maryland, United States
over a year ago
Newcastle upon Tyne, United Kingdom
1 month ago
Blackpool, United Kingdom
3 months ago
birkenhead
over a year ago

See all questions (10)

Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms around #260 are a hike from reception, cant help the noise along the corridor as underfloor creaks - noise from a Motorway !”
 of 5 bubbles DavidWels, 3 Dec 2016 | Read review
“W Our room was on the ground floor.”
 of 5 bubbles Dabernon, 15 Nov 2016 | Read review
“The Studio Room we stayed in was just fine. It had tea & Coffee making facilities, etc.”
 of 5 bubbles 474rooster, 5 Nov 2016 | Read review
“Always select a room near to dinning area otherwise you will have to walk a lot.to go there.Most rooms on ground level facing car park.”
 of 5 bubbles 811vasanthb, 28 Oct 2016 | Read review
“room 243 was quiet , clean and had good facilities”
 of 5 bubbles U7853OJleeb, 24 Oct 2016 | Read review
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