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Mercure Chester Abbots Well Hotel

Hotels.comUS$83*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Chester Abbots Well Hotel
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1,421 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chester Abbots Well Hotel
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Showing 1,406: English reviews
Portishead, United Kingdom
Reviewed 3 January 2016

Coming from abroad and being invited to spend New Year with family had the most wonderful time due to the excellent service from all your staff from the time we arrived and leaving without hesitating to recommend your hotel. The lovely surprise of Afternoon Tea after a quite long journey from Southern England followed by delicious dinner in evening. The...

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Helpful?
Thank Kristina W
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind comments regarding your New Years Break at the hotel. Its such a pleasure to read and this will be shared with our team as we focus on improving our service and quality. Regards Chris Hull

Oldham, United Kingdom
Reviewed 2 January 2016

We have just returned from the Mercure Abbots Well hotel in Chester having spent the New Year there. We booked direct with the hotel and dealt with Claire. From the outset the booking experience was super. Having compared other offers we were more than happy with the package we were offered, Claire made it so easy. She was kind courteous...

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Helpful?
Thank Jackie B
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed and positive review on your recent New Years Break at the hotel. I am so pleased that you had a great stay and found the staff at the hotel very accommodating. We do hope to have the opportunity to welcome you back again soon. Regards Chris Hull

Reviewed 1 January 2016 via mobile

Short and sweet £5 in a taxi to Chester , easy to find , great staff , breakfast delivered to room £19 bit excessive , gym ok pool and sauna decent bed comfy but small room , I would go again Only complaint I had two 8pm appointments and had taxi booked each night at 7.15 pm to get me...

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Helpful?
Thank Si S
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the review on your recent stay at the hotel. I must apologise for the poor taxi service and we are working with our local firm to improve reliability. We do hope to welcome you back again soon. Regards Chris Hull

wrexham
Reviewed 1 January 2016

Stayed here for the new year staff were friendly and polite and very helpful our meal was well presented and delicious a bottle of wine was £28 drinks were expensive we went to the harvester across the road and bought a bottle of wine in the afternoon and it was £13 so quite a difference we have Ben there for...

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Helpful?
Thank 3030chris
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for the review on your New Years Break at the hotel. I must apologise that we did not meet your expectations this year. Due to some feedback we received last year we decided to tweak the event and we have also had lots of positive reviews regarding the event. I do hope that we will have...

Durham UK
Reviewed 1 January 2016 via mobile

Me and my best friend arrived at the hotel at 2pm and were welcomed at reception by friendly and courteous staff! They explained the events and times of meals and gave us options of what we wanted. When we arrived in the room, we were pleasantly surprised by the size of the bed and how spotlessly clean it was. We...

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Helpful?
Thank saraheluke83
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and...

Reviewed 1 January 2016

The organisation leading up to our stay was excellent, esecially the way they contacted us beforehand regarding our preferences for the evening, and we were not disappointed. The staff were very friendly, the room was very comfortable, the food was great, especially the Gala meal on New Years Eve where the steak was cooked to perfection - quite remarkable considering...

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Helpful?
Thank Ellen P
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Nottinghamshire, United Kingdom
Reviewed 1 January 2016

Lovely hotel and staff, very friendly and helpful. Food excellent, gala dinner and dance , brilliant. Parking easy in large car park. Comfy bar area, . Included in deal, use of the leisure facilities. Bedroom was large, with tv and tea and coffee . Room service is 24 hrs.The only gripe for me, was the shower.I think it needs updating....

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Helpful?
Thank Sue H
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your fantastic feedback regarding your New Years Break at the hotel. We do look forward to welcoming you back again soon. Regards Chris Hull

Nottingham, England, United Kingdom
Reviewed 30 December 2015

This hotel had really lovely food, infact i couldnt of eaten more. the staff were very friendly and helpful. the indoor pool was very clean and very warm when u got in it which is very good. The hot tub was extremely hot but this is a good thing, u felt very relaxed in it, u didnt want to get...

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Helpful?
Thank Martin D
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Leicestershire, United Kingdom
Reviewed 30 December 2015

Visited this hotel with another couple as a post Christmas getaway to the area. Part of a two night deal from Mercure. The positives... Reasonable price, all staff were friendly and polite (particularly the staff serving in the restaurant). We had to stay in the hotel night 1 to get the included dinner. The food turned out to be very...

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Helpful?
Thank MrKbm
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the review on your recent stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Montgomery, United Kingdom
Reviewed 29 December 2015

Check-in good,receptionist friendly and helpful,we were given an upgraded room,and on the upper level as requested,think the ground floor rooms may suffer from rooms above and corridors having creaky floorboards. The room was clean and had a good selection of teas,coffee etc and a coffee machine.The bathroom was clean with nice toiletries,although the shower head could perhaps be replaced as...

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Helpful?
Thank judith s
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Regards...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: $111 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Ramada Chester
Chester Ramada
Hotel Style:
#7 Spa Hotel in Chester
#12 Luxury Hotel in Chester
#12 Business Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
11 questions
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Grasonville, Maryland, United States
over a year ago
3 months ago
Newcastle upon Tyne, United Kingdom
6 months ago
Blackpool, United Kingdom
9 months ago
birkenhead
over a year ago

See all questions (11)

Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs, and dont choose a "studio room" as very basic”
TraceyF127, 22 May 2017 | Read review
“Good size rooms, good size family bathroom”
mandys863, 20 May 2017 | Read review
“Rooms at rear will overlook the fields.”
manchestermondeo, 15 May 2017 | Read review
“Go to another hotel”
BathBunn, 4 May 2017 | Read review
“Upgrade to deluxe room try and get a dinner deal”
Danwalsall, 2 May 2017 | Read review
5 of 5
Hotels.com
US$83* /night
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AMOMAUS$165
Booking.comUS$83
MercureUS$83
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*Disclaimer
Prices are for 1 room, 2 adults
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