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Mercure Chester Abbots Well Hotel

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Traveller (167)
Room & Suite (69)
Dining (15)
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Overview
  • Excellent24%
  • Very good36%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“park and ride”(189 reviews)
“privilege room”(16 reviews)
“health club”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,697)
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All reviewspark and rideprivilege roomhealth clubleisure facilitiesevening mealbar pricesbreakfast was buffet stylecity centresteam roomcheshire oaksminute drivestayed here for two nightstea and coffeetwo night stayenjoyable stayweekend breakyogurt
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371 - 375 of 1,679 reviews
Reviewed February 2, 2017

Came here for afternoon tea, the staff were excellent. We only saw the bar area, the food and cakes with the afternoon tea was delicious. The only downside was the sconnes had NO fruit in. bit of a let down as they were really dry.

Thank JCM1992
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded March 1, 2017

Dear JCM1992, Thank you for taking the time to post a review following your visit to us, I am pleased that you enjoyed your afternoon tea and that you found my team to be excellent. Kind regards, Bethan Johnston General Manager

Reviewed January 19, 2017 via mobile

Great check-in, assured had nice room as gold card holder, but quite dissapointed. Room was ok, but not any more than that. Very cold day and the room was freezing, rad stat was off. Room / Bathroom was tidy and decoration ok, but not wow....More

1  Thank UnderCoverSub
Reviewed January 19, 2017 via mobile

We decided to book the hotel for a rare night away without children. Having stayed in Mercure hotels before, we booked here with high expectations of a lovely romantic spa weekend! Unfortunately the hotel did not live up to these expectations. Our first room was...More

3  Thank Charlotte B
Reviewed January 16, 2017 via mobile

What should have been a lovely relaxing night away celebrating a friends birthday was completely ruined by the careless act of the hotel restaurant putting my friends health in jeopardy by serving her normal bread with her starter, knowing full well she had requested gluten...More

3  Thank iandgcook
Reviewed January 15, 2017 via mobile

Just back from a two night stay - had a lovely time. Hotel is just a few minutes walk from the park and ride so easy to get into the city. All the staff we met were very friendly and helpful. Slight issue with first...More

Thank Sally V
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$65 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#14 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$65 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#14 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (167)
Room & Suite (69)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lcm91xx
March 19, 2018|
Answer
Response from kez482 | Reviewed this property |
Yes they do
0
Votes
linabelina
March 19, 2018|
AnswerShow all 3 answers
Response from Tat30 | Reviewed this property |
Sorry I did not have treatments
0
Votes
Room Tips
"Book a classic double room as the normal double rooms are very small"
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"Ask for air conditioned room"
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"Best Views, Privilege Room,"
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"All good as they are quite"
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