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Grosvenor Pulford Hotel & Spa

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Grosvenor Pulford Hotel & Spa
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1,560 Reviews from our TripAdvisor Community

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Showing 1,552: English reviews
Crewe, United Kingdom
Reviewed 29 March 2015

We had our wedding reception here recently on Sat 21st March 2015. It was the most amazing day and we cannot fault any aspect of the hotel or the service we received. From arriving the day before, to leaving the Monday afterwards, we were treated like royalty. We can't thank our dedicated wedding coordinator Gail enough for leading us through...

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2Thank susan and Richa... B
Westbury, United Kingdom
Reviewed 26 March 2015

Spent 4 fantastic nights here and despite the renovations and road closures on the ring road at night with the worst diversion signs I have ever encountered it could not spoil our break, every member of staff on the checkout desk could not have been more helpful, the place was spotless and the rooms were lovely, they put us in...

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Thank graeme l
Wakefield, United Kingdom
Reviewed 24 March 2015

This has to be one of my favourite hotels ever !!! It is the second time we have been in 6 months and cannot wait to book again. We had an upgrade to room 74 which was amazing. The staff couldn't be more helpful they are all so professional yet friendly. The food in the hotel restaurant is outstanding. They...

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4Thank 33loubo
Reviewed 21 March 2015

We had our wedding here Saturday 10th January and had the most perfect day ever. The venue is great, all the staff were fantastic, food was first class. From start to finish it was amazing. All of our guests have commented on how it was a great venue. We would recommend anyone to get married here! We also went today...

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1Thank Johnny-max888
Edinburgh, United Kingdom
Reviewed 21 March 2015

Stayed here two nights in a superior room which was very spacious and a lovely bathroom. Knew about the renovations at the front of the hotel but nobody mentioned we would have to contend with workmen on the roof above our room from early morning banging and drilling. Had booked a spa treatment so glad to be out of the...

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Thank nocera1
A TripAdvisor Member
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16 reviews
9 hotel reviews
4 helpful votes
Reviewed 18 March 2015 via mobile

Stayed here for two weeks on a business trip and loved it! I looked forward to coming back to the hotel everyday! The only let downs are the lobby and pub need a desperate renovation to match the rest of the hotel and the walls are far too thin; you can hear people blink next door. The Italian restaurant where...

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Thank A TripAdvisor Member
Carlisle, United Kingdom
Reviewed 17 March 2015

The hotel is currently undergoing refurbishment but the disruption was minimal. Our room was comfortable and peaceful.My meal in the bar was the best I've ever had.Desserts are accompanied by home made sweets.Fabulous. Chester is only a short drive away.

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Thank Nadd0n
Liverpool, United Kingdom
Reviewed 16 March 2015 via mobile

What a shame; we've often been to this normally well run hotel for lunch normally on a Sunday and have been impressed. However as a family group of 7 (2 of whom are approaching 80) we had a very poor experience that, to be frank, took the gloss of our party's Mothering Sunday celebration. Having booked, and paid in full,...

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2Thank VictorM_11
Reviewed 14 March 2015

Having stayed here before and having had a brilliant time I expected a similar experience.... However. There is currently work being done to the hotel. I knew about this in advance and expected a reasonable amount of disruption however very loud banging/construction noises until 7pm was unexpected and annoying. I returned to my car in the morning and it was...

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6Thank riffcat1
Reviewed 11 March 2015 via mobile

Booked my wedding here November 2014 for July 2015. They were all lovely and nice at first taking our money. No contact, or proper communication. Didnt even know the lay out of day nothing. Cancelled our wedding within pleny of time and they refused are money back £4000 and the manager turned nasty. Am not well and am now having...

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11Thank Vickyone

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more   less 

Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $150 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
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Also Known As:
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Spa Hotel in Chester
#3 Business Hotel in Chester
#5 Luxury Hotel in Chester
#5 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Pulford Hotel & Spa staff and other travellers.
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Questions? Get answers from Grosvenor Pulford Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear of the hotel with the views over the countryside.”
 of 5 bubbles KPR1955, 19 Mar 2017 | Read review
“Superior rooms ar spacious”
 of 5 bubbles cymrobangor, 18 Mar 2017 | Read review
“Ensure your room is away from family rooms as I noted there were lots of families with little ones.”
 of 5 bubbles NeilWirral, 14 Feb 2017 | Read review
“Both sides are v good front are slightly larger.”
 of 5 bubbles bosgeoff, 13 Feb 2017 | Read review
“Suite was spacious and comfortable”
 of 5 bubbles Tfgj, 7 Feb 2017 | Read review
5 of 5