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Grosvenor Pulford Hotel & Spa

1,741 reviews
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Traveller (539)
Room & Suite (314)
Dining (55)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelson's bar”(75 reviews)
“spiral staircase”(53 reviews)
“ciro's brasserie”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,741)Write a Review
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1,731 results
Traveller rating
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Show reviews that mention
All reviewsnelson's barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionthe ground floorfrom start to finish
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491 - 495 of 1,731 reviews
Reviewed 18 February 2016 via mobile

I went with a friend for a spa day. Initially we were impressed with service and what we saw. The treatment was wonderful and relaxing and the treatment areas good. We had lunch, which was delicious and sauntered to the pool area. The steam room...More

Thank HOPKINS29
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 26 February 2016

Many thanks for your recent review on our Spa. I am glad that you enjoyed the most part of the day, and that you found the service to be upto your expectations. I will make sure that your comments regarding the changing area are passed...More

Reviewed 15 February 2016 via mobile

I stayed here for one night with my partner as we were visiting the local zoo and the spa would be a peaceful addition. The staff were friendly throughout and everything was explained. Due to the time we decided to order room service from the...More

Thank Andrew C
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 25 February 2016

Good morning Andrew, Many thanks for your review, following your recent stay with us. I am glad that you found all of the staff to be friendly, and that the room was to your requirements I will certainly ensure that your comments regarding room service...More

Reviewed 15 February 2016 via mobile

Stayed for one night beginning of February for my birthday and it was amazing. Room was ok (bed uncomfortable) but we had everything we needed. Went to the pool after we arrived and it was lovely and relaxing, staff at beauty/pool reception was nice and...More

Thank GLR1234
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 26 February 2016

Many thanks for your recent review. It was pleasing to read that you enjoyed your recent birthday stay with us, and in particular the treatment that you received from Claire, and I will make sure your comments are passed onto her as well. We look...More

Reviewed 14 February 2016

We had an enjoyable one night stay last weekend. The room was comfortable with a good sized bathroom. Staff were friendly & helpful. We greatly enjoyed using the large pool & adjacent jacuzzi & the sauna/steam room were also very good. We had lunch in...More

Thank wendy s s
Reviewed 13 February 2016 via mobile

Hotel and room.. A few people had recommended this hotel to us so we decided to try it out for my birthday! We arrived on a Wednesday 10th Feb around 3:30pm to check in at the hotel. There are Plenty of places to park so...More

Thank Sarahh M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$103 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (539)
Room & Suite (314)
Dining (55)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Fiona M
28 May 2017|
AnswerShow all 3 answers
Response from ahickman6 | Reviewed this property |
I bought a voucher as a gift for our good friends for afternoon tea They said it was really lovely ,one of the best they'd had
0
Votes
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Room Tips
"Ask for a rooms with great views of the countryside."
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"Superior rooms are highly recommended"
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"Perfect hotel and location."
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"Be careful if their is an event in the function suite as it will be noisy depending on your room."
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