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Grosvenor Pulford Hotel & Spa

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Traveller (557)
Room & Suite (314)
Dining (56)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelsons bar”(107 reviews)
“spiral staircase”(54 reviews)
“ciro's brasserie”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Nearby Hotels
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Reviews (1,811)
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1,081
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42
Show reviews that mention
All reviewsnelsons barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionfrom start to finishreception area
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511 - 515 of 1,800 reviews
Reviewed April 25, 2016 via mobile

This is a great hotel for a relaxing break. The hotel is smart and clean. The food in the bar was excellent and clearly popular with the locals. The pool area was great place to relax with a steam room and sauna. The room was...More

1  Thank Clayt68
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded April 25, 2016

Many thanks for your review, following your recent stay with us. It was pleasing to read that overall you enjoyed your stay with us, and that you found most things to your liking. I will pass your comments on regarding the issue that you encountered...More

Reviewed April 24, 2016 via mobile

Lovely hotel, service was excellent the staff are a credit to the hotel, me and my partner would also recommend ciro's restaurant where the food is spectacular we would definitely recommend this hotel and hopefully will be returning to the hotel later on in the...More

1  Thank Amanda H
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded April 24, 2016

Many thanks for your 5* review, following your recent stay here at The Grosvenor Pulford Hotel & Spa. It was pleasing to read that you enjoyed your stay with us, and that you are looking to come back to us later in the year. It...More

Reviewed April 24, 2016

booked in 22/04/16, went for the executive suite, all i can say is if your thinking of booking this place, stay away from room 63, stayed the friday and sat night and got no sleep, the noise from the air conditioning unit on the roof...More

1  Thank andymacburylancs
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded April 24, 2016

Many thanks for your review, following your recent stay with us. I am sorry to hear that you were kept awake by the air conditioning unit, as we have never had an issues with this previously, I will ask my maintenance team to check this...More

Reviewed April 20, 2016 via mobile

I'm currently staying at the Grovner Pulford, Chester but couldn't wait until my stay was over to review the experience so far. I've just eaten in their main restaurant. I decided to have the scallops with carrot puree to start and the chicken and basil...More

1  Thank Roisin R
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded April 21, 2016

Roisin, many thanks for your 5* review, whilst staying here at The Grosvenor Pulford Hotel & Spa. It was really nice to read that you are enjoying your stay with us. We are rightly proud of the food offering that we have, as this is...More

Reviewed April 19, 2016 via mobile

Me and my partner Nathan were lucky enough to get married at this gorgeous venue. We've fell in love with the place and will be returning regularly! The gorgeous gardens and modern decor was just beautiful for pictures and just to look at. Always so...More

1  Thank JojoMcCaffrey
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded April 20, 2016

Jodie & Nathan, many thanks for your review, following spending one of the most important days of your life with us. It is always a pleasure to deliver the perfect day to the Bride & Groom, and it certainly seems that on this occasion the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (557)
Room & Suite (314)
Dining (56)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
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Karolina P
April 8, 2018|
Answer
Response from Nathan G | Property representative |
Hello I can advise the leisure facilities are complimentary for guest that are staying at the hotel. Kind Regards Nathan Gilmartin Guest Service Manager
1
Vote
November 10, 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
October 7, 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Room Tips
"Ask for the best room in the hotel first."
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"Away from retaurants"
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"Stayed in Superior room 74-Beautiful and spacious"
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"Ask for a rooms with great views of the countryside."
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