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The Mill Hotel

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The Mill Hotel
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1,280 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
Evesham, United Kingdom
Reviewed 1 week ago

sorry been so long this was a great hotel staff worked hard and were always smiling and helpful. Meals were first class and rooms clean and entertainment was good. Had a nice time on the long boat restaurant and food was good here too.will definately be back in summer to enjoy chester at a different time of year highly recommend...

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Helpful?
Thank Richard C
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear Richard C Thank you very much for taking the time to post your review on Trip Advisor following your New Year Break with us at The Mill Hotel & Spa. I am delighted you had such an enjoyable experience with us and are planning to return this summer. Once again thank you for your feedback, We greatly look forward...

Reviewed 1 week ago via mobile

Stayed at the Mill Hotel 8th to 10th April, the check in was great as they checked us in early as we arrived early, the hotel was very central and right next to the canal and easy walking distance to Chester centre where there are many things to do. We did the dinner canal cruise which the hotel organises (they...

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Helpful?
1Thank Lustbader
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear Lustbader Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. Thank you sincerely for your positive comments in relation to your experiences, I have shared your feedback with the team. I am delighted you had chance to experience our unique Restaurant...

Reviewed 1 week ago via mobile

We met here as a family reunion to celebrate our wedding anniversary. The staff were excellent both at reception, restaurant, bar and housekeeping. Our special staff member was Jim who captained the barge when we went for a cruise which included a 4 course dinner. 5 star treatment from day 1 to day 5 Thankyou mill hotel

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1Thank Shesew
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear Shesew Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We are delighted to know that you had an enjoyable stay and we were able to accommodate your needs. It is very rewarding to receive these comments, our staff pride themselves...

Harrow, United Kingdom
Reviewed 1 week ago via mobile

The hotel was beautiful, very clean. The pool area was lovely to relax in. Great location, 5 min walk and your in Chester city centre, a 10min walk and your at the bus station to the Zoo, Cheshire Oaks retail park and an hour bus ride to Liverpool. A must visit is the Mad Hatters Tea House, the most stunning...

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Helpful?
Thank Cordelia S
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear Cordelia S Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. I am delighted you had such a lovely experience with us, feedback is very valuable to us and we do thank you for sharing. I do hope we have the...

chester
Reviewed 2 weeks ago

Went on this boat for afternoon tea in the summer with my local WI. The afternoon tea was absolutely beautiful and everyone absolutely enjoyed the whole event on the barge boat as well as the super food

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Helpful?
Thank chesterbuddy
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear chesterbuddy Thank you for taking the time to review your recent Restaurant Cruiser afternoon tea at the Mill Hotel & Spa. I am delighted that everyone have had such an enjoyable experience. Feedback is a gift and we are always grateful to receive it, I do hope we have the opportunity to welcome you back to the Mill Hotel...

Cookstown, United Kingdom
Reviewed 2 weeks ago

This is a good hotel set in a central part of Chester. It has good food and drinks and the boat trip meal which we took is excellent value. The staff are very good and there was no probs with parking. The pool and gym looked good but I didn't try them. The rooms vary in size and are not...

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Helpful?
Thank wesley m
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear wesley m Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I am delighted you...

Rugeley, United Kingdom
Reviewed 2 weeks ago

Checked in to what we expect as a Nice Chester hotel , room 1 grade up from standard double , but this one was for Dwarfs . Gave up counting number of times I banged head on walls of bathroom > Smaller than a Travelodge . Location wasn't where we thought but that was our fault. Staff and Restaurant made...

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1Thank EVANSTHERESIN
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear EVANSTHERESIN Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. I am very sorry indeed that there were aspects of your stay with us that did not exceed your expectations. We take great pride in striving to exceed our guest’s expectations...

Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here Friday to Sunday. Lovely hotel staff friendly hotel spotless ,breakfast lovely close to shops and bars. Recommend this hotel ,16 of us stayed here all girls weekend. Had a fab time in Chester . Security on the door helped us get food delivered after a night out and ate it in bar . You have use of the...

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1Thank michellecress
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear michellecress Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We are delighted to know that you had an enjoyable stay and we were able to accommodate your needs. It is very rewarding to receive these comments as we strive to...

Neath Port Talbot, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed in mill hotel very clean and good spa gym sauna etc right on canal side and good spot for town centre 10 minute walk with outstanding restaurants and shops ,only downfall we stayed in room above kitchen and could here fans from 6 in morning ,this is in front of hotel but everything else first class breakfast and bars...

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Thank alzybear1
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear alzybear1 Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I will pass on your...

Alesund, Norway
Reviewed 2 weeks ago

This hotel has a good website, and I have never stayed in Chester before. I upgraded to have a balcony, and this was well worth the extra, both in size of room & quality of staff in the hotel. I sure that the swimming pool is the best, but at least was included. I would say we would stay again....

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Helpful?
Thank Neil03091947
MillHotel, Guest Relations Manager at The Mill Hotel, responded to this review

Dear Neil03091947 Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We are delighted to know that you had an enjoyable stay and we were able to accommodate your needs. Once again thank you for your feedback & I do hope we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mill Hotel & Spa Destination
Mill Hotel & Spa Destination
Cuisines: Bar, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Mill Hotel

Address: Milton Street, Chester CH1 3NF, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $140 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mill Hotel 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mill Hotel Chester
Hotel Style:
#13 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from The Mill Hotel staff and other travellers.
16 questions
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See all questions (16)

Questions? Get answers from The Mill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premier rooms are quiet with balcony. Lots of space too.”
leighneville, 23 Apr 2017 | Read review
“North wing is very close to the road so request south wing if prefer a quiet room.”
junek357, 19 Apr 2017 | Read review
“when ask for one away from main rd”
Bammbamm57, 15 Apr 2017 | Read review
“Not worth upgrading to Club class as facilities not as described. No view from room 536 as to high up to see!!”
judithWirral, 11 Apr 2017 | Read review
“Try and ask for the newer end over the bridge.”
wesleym573, 10 Apr 2017 | Read review
5 of 5