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The Mill Hotel

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Traveller (242)
Room & Suite (71)
Dining (39)
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Overview
  • Excellent42%
  • Very good37%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“canal boat”(60 reviews)
“real ale bar”(48 reviews)
“dinner cruise”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (1,630)
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1,616 results
Traveller rating
649
610
258
56
43
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649
610
258
56
43
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All reviewscanal boatreal ale bardinner cruisecanaletto restaurantbusiness roomoverlooking the canalclub roomcity centrepremier roomdinner dancecar parkbar priceshealth clubbreakfast was buffet stylespa facilitieslovely hotelbar area
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601 - 605 of 1,616 reviews
Reviewed 19 September 2016 via mobile

Stayed here for a friends birthday. Three couples. The hotel has free parking and is very attractive from the exterior. The entrance lobby is small but modern and the staff welcoming and friendly. Our rooms were over the bridge on the second floor. The view...More

Thank Natalie H
Response from MillHotel, Guest Relations Manager at The Mill HotelResponded 25 September 2016

Dear Natalie H Thank you very much for taking the time to post your detailed review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. It is a pleasure to read your comments and I am delighted you have...More

Reviewed 15 September 2016 via mobile

Well where can I start, from the moment we walked through the door we were welcomed with very polite and respectful staff. We opted for a club class room, only slight down side was having to go to the south wing (long way to carry...More

1  Thank Warren P
Response from MillHotel, Guest Relations Manager at The Mill HotelResponded 25 September 2016

Dear Warren P Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. I am delighted you have had a fantastic experience with us and thank you for...More

Reviewed 14 September 2016 via mobile

My sister and I stayed at The Mill for 4 nights for our annual city break. Pros - good size clean rooms with comfy beds, excellent customer service and great food (we stayed b and b but had dinner here too as it was such...More

1  Thank Karen L
Response from MillHotel, Guest Relations Manager at The Mill HotelResponded 25 September 2016

Dear Karen L Thank you kindly for taking the time to review your recent visit to The Mill Hotel & Spa. I am delighted you have had an enjoyable experience with us and thank you for highlighting so many positive elements of your stay. I...More

Reviewed 14 September 2016

Did a canal trip with 3 course lunch plus coffee and mints, on board from this hotel and it was superb. Absolutely delicious great service and a thoroughly enjoyable experience whilst being very reasonably priced. Highly recommended.More

1  Thank 30sunny
Response from MillHotel, Guest Relations Manager at The Mill HotelResponded 17 September 2016

Dear 30sunny Thank you for taking the time to review your recent lunch cruise aboard our Restaurant Cruiser at the Mill Hotel & Spa Chester. I am delighted you had such an enjoyable experience and you would recommend the Cruise. Feedback is very valuable to...More

Reviewed 13 September 2016 via mobile

I never fail to visit The Mill Hotel during my frequent trips to Chester. I enjoy the fresh food which is competitively priced and the excellent bar is fully stocked with real ales. I was happy to acknowledge that the owners required refurbishment to the...More

Thank James M
Response from MillHotel, Guest Relations Manager at The Mill HotelResponded 17 September 2016

Dear James M Thank you for reviewing your many visits to the Mill Hotel & Spa. Our new development and refurbishment was completed in December 2015 and we have received nothing but positive feedback since. The designs were completed with the view of maximizing comfort...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$114 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$114 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (242)
Room & Suite (71)
Dining (39)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Chloe C
5 April 2018|
Answer
Response from Tra72 | Reviewed this property |
Towels are complimentary at the Mill hotel
0
Votes
DawnMariaDon
30 March 2018|
Answer
Response from Saul R | Reviewed this property |
Given it has been a while since I was there and had no sleep at all, due to no soundproofing. I think there might be. Usually hotels provide a hair dryer however I take my own as it's a stronger power.
0
Votes
richardsmum
2 March 2018|
AnswerShow all 2 answers
Response from Escape-overseas | Reviewed this property |
Best check with the hotel direct
0
Votes
Room Tips
"Go down early to breakfast as very busy."
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"Be sure not to be allocated a room adjacent to and overlooking the main ring road."
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"View over the river - best."
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"Canal view rooms are over the internal bridge and were nice and quiet at night"
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