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Crowne Plaza Chester

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Traveller (194)
Room & Suite (130)
Dining (43)
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Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(94 reviews)
“car park”(205 reviews)
“executive room”(89 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,834)
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1,795 results
Traveller rating
822
653
210
58
52
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822
653
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58
52
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All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelthird floorbar areahotel restaurantleisure facilitiesbars and restaurantsrace courselittle touchessaturday nightchecking out
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441 - 445 of 1,795 reviews
Reviewed 20 September 2016 via mobile

What a great stay we had me, my husband and our 5 year old twins and a set of grand parents. Our family room was a executive room with free use of the free drinks lounge. Bedroom was luxury and hotel facilities where great. We...More

3  Thank Sheree H
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 22 September 2016

Dear Guest I am glad to see that yourself and your family have enjoyed your stay once again here in Chester. Thank you for taking the time to provide the feedback from your stay, and we look forward to welcoming you back again next year!...More

Reviewed 18 September 2016 via mobile

Lovely clean room.,comfy bed.lots of toileries in the bathroom. Breakfast was really nice lots of choice. Sat in the pool area for a few hours. Small pool and jacuzzi. The bar prices were reasonable. Fantastic location walk out of the hotel straight into a shopping...More

1  Thank bsoj
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 22 September 2016

Dear Guest It was lovely to read that you enjoyed your stay here in Chester with us. I am glad that you were able to take advantage of the location of the hotel to the city centre, as well as the facilities in the hotel...More

Reviewed 17 September 2016 via mobile

Been to this great hotel 3 times now and we love it. Stayed 3 nights on 3rd floor and very relaxing. Upon check in we were given room key to our room only to find it wasn't 'made up' not a problem we headed back...More

1  Thank shelly6969
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 22 September 2016

Dear Guest It was great to see that you enjoyed your recent stay with us, but I do apologise for the issues you faced upon checking into the room. I am glad that this was rectified promptly and efficiently by our reception team, and I...More

Reviewed 17 September 2016

My husband, my cousin and I stayed at the Crowne Plaza Chester for one night as part of a family trip. The rooms were clean; the beds comfy; the bathrooms spotless. The bar was nice, and the bar and hotel check in personnel very helpful....More

1  Thank Maura O
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 22 September 2016

Dear Guest Thank you for taking the time to review your stay with us here in Chester. It was lovely to read that you enjoyed your stay in the hotel, and that you were able to enjoy the location and had the chance to do...More

Reviewed 17 September 2016 via mobile

Great hotel - very well located for city centre and all attractions - excellent staff, very attentive. One very small gripe is room was not cleaned when we returned pt 3PM so felt obliged to go and drink some more -:( :-) very small issue...More

1  Thank Philip S
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 22 September 2016

Dear Guest Thank you for the feedback from your recent stay with us. Firstly, my apologies that your room hadn't been serviced in the time that you were out of the hotel. Please be assured this is not our normal standard here at the Crowne...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$134 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$134 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (194)
Room & Suite (130)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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geopost
21 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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"All seem to be pretty good"
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"Choose a room at the front of the hotel, the back of the hotel overlooks a car park."
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