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Crowne Plaza Chester

1,797 reviews
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Traveller (191)
Room & Suite (123)
Dining (54)
Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(92 reviews)
“car park”(198 reviews)
“executive room”(88 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,797)Write a Review
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All reviewsthe club loungecar parkexecutive roomwelsh hillscity centreexcellent locationreception stafflovely hotelleisure facilitiesthird floorbuffet breakfasthotel restaurantbars and restaurantsbar arearace courselittle toucheschecking out
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531 - 535 of 1,758 reviews
Reviewed 16 May 2016

Stayed here for one night only, the room was of a good standard and having booked an executive room we were entitled to complimentary drinks between 5pm and 8pm in the small lounge on the 3rd floor, soft drinks, wine, bottled beer and nibbles are...More

1  Thank twototango1955
Response from IHGService, Guest Relations Manager at Crowne Plaza ChesterResponded 1 June 2016

Dear twototango1955, Thank you for your stay and for sharing your experience. It is nice that you have found our hotel staff to be helpful. We are glad to hear that your overall stay was to your satisfaction. However, we are saddened to find out...More

Reviewed 15 May 2016 via mobile

I enjoyed an overnight stay here, this weekend, for a weekend of shopping and cocktails. Perfect the location just 1 minute off the main street. Helpful and attentive staff. Great breakfast and spacious twin room. I hope to return soon

Thank Shelleyjw
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 June 2016

Dear Guest Thank you for your review of our hotel. I am delighted that we helped make your stay in Chester a pleasurable one and I hope that you can visit us again soon. Kind regards Peter Gregory Operations Manager

Reviewed 15 May 2016 via mobile

Stayed here for 1 night with my husband & son, we had a double bed & a chair bed which were both comfortable. Okay the hotel is a little tired looking & probably in need of a bit of an update, but it is impeccably...More

2  Thank Tracieww
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 June 2016

Dear Guest, Thank you for wonderful review of our hotel. It was our pleasure to serve you and we hope that you choose to stay with us again when you visit Chester. Kind regards Peter Gregory Operations Manager

Reviewed 14 May 2016 via mobile

Close to all Chester has to offer. Comfortable, spacious rooms. Excellent breakfast selection and service. Nice bar. Good gym. Large conference and business areas available. Very analogous to US hotel. Good value amenities versus price point.

1  Thank DeavBBQ
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 May 2016

Thank you for your kind review and I am glad you enjoyed your stay here and hope to see you again soon. Kind regards. Peter Gregory. Operations manager.

Reviewed 10 May 2016

Stayed 07/05/16. I was really impressed with the Crown Plaza Chester, location spot on too especially for shopping and food! I couldn't fault a thing - from the minute i arrived to my departure. The car park was full when i arrive so parked in...More

1  Thank ReviewsFB
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 May 2016

Thank you for your kind review and I am so glad you enjoyed your nights stay here at the Crowne Plaza. Your warm comments are always welcome and I hope you see you again soon. Peter Gregory. Operations Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$133 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$133 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (191)
Room & Suite (123)
Dining (54)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
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Mandy J
13 September 2017|
AnswerShow all 3 answers
Response from Marcus368 | Reviewed this property |
Yes they are
1
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Room Tips
"302 overlooks wales and race coarse"
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"Ask for a room with a view and check if leisure facilities all working if important"
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"all rooms are fine"
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"we stayed on 2nd floor,excellent room and quite."
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