Visited 13/14th December with 2 friends for a social/shopping trip.
Location - excellent
Staff - very welcoming, polite and helpful
Value for money- great
We stayed in room 30 the furniture was shabby and needed updating, however the beds were all clean as was …
This hotel is in an amazing location. it is close to the centre of Chester and everything is within walking distance. The staff are all friendly and helpful. The bar area is nice as is the front of the building .Unfortunately this was not reflected in the room we were given. It w…
Having booked what we thought was a great hotel in a great location we were horrified to get back to the hotel about 10pm to not only find a a party going on but we could not even use the hotel bar as it only has one and this was being used for a Xmas party. We decided to go to o…
We recently had our Christmas party here, we had an absolutely fab time, Jo and the team really looked after us.Service was excellent and nothing was to much trouble The food was wonderful wouldn't hesitate to go again.
What a great venue this is for a works night out or private party. We had fabulous night out and really apricate the efforts of Jo and her staff for making it so. The service was really good and it was easy to get a drink at the bar, which always helps !
"Maybe pay extra for a bigger room."
"We loved room 9 and will book it again as it overlooked the high street, we loved the hustle and bustle and people-watching!"
"The Annex would be better for those with mobility problems. The Hotel is Georgian and has many staircases and different floors."
"ask for the annexe"
"Room 8 was small, but large comfy bed, en-suite was tiny, so might be difficult for some people to manouvre, as would the 38 steps up to it."