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Marina Hotel

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Marina Hotel
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346 Reviews from our TripAdvisor Community

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Showing 346: English reviews
england
Level Contributor
113 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 1 week ago via mobile

I stayed here last year and complained on this platform about the cleanliness and poor quality food. I decided to book again because of the convenience of the coach and location, with hotel opposite tolcane beach. Thankfully we had a sea view room that had been refurbished...spacious bedroom and bathroom, we was pleasantly surprised when we walked through the door.... More 

Helpful?
Thank EnglandTraveller2007
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for your review. I am glad you liked your room, The Sea views are lovely. We are continually upgrading the rooms and I'm pleased you was happy with the refurbishment. I am sorry you did not enjoy your evening meals. The buffet breakfast seems popular and we are getting a lot of good comments about it. Kind... More 

Helston, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We went here for an evening out with a large group for an annual event and dinner. The standard of food was appauling. Hospital food at its worse . We paid £25 per head for what I can describe is warmed up frozen food. The staff seemed friendly enough but you can tell that they can not cope with catering... More 

Helpful?
Thank 171Marianna
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for taking the time to write a review. I'm sorry you didn't enjoy your meal. We had several people compliment us on the evening and the food. So it's disappointing to hear you were not happy. I do hope you enjoyed the rest of the evening. Kind regards Katherine More 

Preston, United Kingdom
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 4 weeks ago via mobile

I have just returned from a 5 day trip to my favourite hotel and after a 2 year absence its still great ..the usual warm welcome from all the lovely staff. Only change was Jason the manager had left but is replaced by the sweet Katherine and another lady whose name escapes me both so very friendly . The meals... More 

Helpful?
1 Thank Myra H
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you so much for taking the time to write such a lovely. It is always nice to hear guests have enjoyed their stay with us at the Hotel. I will pass your comments on to Jan, Callum, Martin, Phil and Richard. We look forward to having the chance of welcoming you back to the Hotel soon. Kind regards... More 

Selby, United Kingdom
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

Great hotel food and staff. especially Jenna who bought me a packed cream tea after telling her we were left behind in Truro by the National driver even though the people on the bus shouted to tell him we were there AND ON TIME. The bus left while the church bells were still sticking 12. Thankyou Gemma for the kind... More 

Helpful?
Thank sylvia c
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for leaving a review on trip advisor. I am so pleased you enjoyed your stay with us at the Hotel. The Hotel is very conveniently placed close to the town with lovely sea views. We have in place an on going refurbishment plan. So please check back with us to see if a lift is to be... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Stopped at this hotel on all inclusive national holiday deal & must say it was well worth it. Hotel was well kept with room being cleaned & well stocked with tea/coffee every day. Staff were all friendly & easy to get on with. Breakfast & evening meals were all spot on. Entertainment was ok but would say a bit old... More 

Helpful?
Thank Billystevo
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for your lovely comments, I will pass them on to the staff at the next staff meeting. Its always nice to hear guests have enjoyed their stay with us and we have helped make their holiday more enjoyable. We hope to see you again soon. Kind regards Katherine More 

Elland, England, United Kingdom
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 weeks ago

My sister,daughter and myself have just been on a national holiday to this hotel, the staff were very friendly and helpful could not do enough for us especially the receptionist I spoke to before we booked,she set my mind at rest by assuring me that I could have a ground floor room which was great because there is no lift.Diane... More 

Helpful?
Thank Janet W
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for taking the time to write a review. I am glad you enjoyed your holiday with us. I will pass your comments on to Diana, the staff and all the Entertainers. Thank you again. Kind regards Katherine More 

Glossop, United Kingdom
1 review
Reviewed 4 October 2016

Just returned from the conveniently situated Marina hotel on a 4 day break, as a sole male visitor with National holidays. On the superb value for money all-inc pack, lovely newly decorated single room (with sea view, Tolcarne beach). No small shampoo?. Met some lovely people, (want to go back... need more days!) Food was good, full-English breakfast, and several... More 

Helpful?
Thank andyspivey63
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for taking the time to write such a lovely review. I am so glad you enjoyed your holiday with us. I will pass your comments on to the staff. It always nice to hear how much guests have enjoyed their stay with us. We look forward to welcoming you back to the Hotel in the future. Kind... More 

Manchester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 October 2016 via mobile

Just returned from the Marina hotel with National Holidays as a family of 5. The driver was nice and we had a good journey there (we arrived at the hotel about 5pm) and got back to Manchester about 4pm). When we arrived we was checked in fast the staff was friendly and helpful, and nothing is never too much. A... More 

Helpful?
1 Thank decembergirl78
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for writing a lovely review. I am so pleased you had a lovely holiday, and feel everyone in each department did their best to make it enjoyable. I agree the views from the Hotel are lovely, with the town being close by. We hope to see you again. Regards Katherine More 

Hessle
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 September 2016

Stated here from 23rd sept for long weekend with National Holidays. Let me say first no offence to the coach driver or the staff at the marina but oh dear what a calamity. Hotel mix up. Anyway we stayed in room 58 which I paid extra 15 per head for upgrade, wish I hadn't you couldn't swing a cat in... More 

Helpful?
1 Thank StumpyHessle
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Thank you for taking the time to write a review. I'm glad you found the staff pleasant. I'm sorry you were not happy with your room. The supplement paid is for the sea view, which as you said is very good. Unfortunately the room sizes do vary. The Hotel has a continual refurbishment plan in place, so returning guests should... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016

Firstly the waiting staff were very courteous, fast & friendly, 5*. Friendly manager met our National coach party. On one night we were left to listen to a CD that seemed relentless till the bingo was called. The compare that night was rude when it was mentioned that the music was repeating. He was sarcastic when putting the cd back... More 

Helpful?
Thank TWO2of5
Katherine C, Front Office Manager at Marina Hotel, responded to this review

Hi Thank you for writing a review. I'm glad you enjoyed your holiday. The Hotel is situated in a lovely spot with great views of Newquay. I'm sorry one of the Entertainers was not to your liking. I will pass your lovely comment on to the staff, its always nice to hear customers are happy and have enjoyed themselves. We... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge

Additional Information about Marina Hotel

Address: Narrowcliff, Newquay TR7 2PL, England
Region: United Kingdom > England > Cornwall > Newquay
Number of rooms: 51
Also Known As:
Marina Hotel Newquay, UK - Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Marina Hotel staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from Marina Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms have been recently renovated”
 of 5 bubbles andyspivey63, 4 Oct 2016 | Read review
“Not sure if there is one definitely not room 58”
 of 5 bubbles StumpyHessle, 26 Sep 2016 | Read review
“I was given a nice room as a group organiser so can't advise room preference. All groups rooms seemed satisfactory.”
 of 5 bubbles TWO2of5, 17 Sep 2016 | Read review
“Definitely upgrade to a room with a sea-view as it was amazing to watch the sunsets over Tolcarne beach as well as the surfers/fishermen”
 of 5 bubbles 163paulaf, 3 Sep 2016 | Read review
“Avoid the rooms that show the tin shed in the photo!”
 of 5 bubbles MrCNorris, 1 Sep 2016 | Read review
5 of 5