The Abbey

The Abbey

view from window in room 7
Traveller (63)
The view from the bathroom
Room & Suite (39)
Our Drawing Room / Lounge
Dining (7)

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About

4.5
#4 of 11 small hotels in Penzance
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Abbey Hotel is a rare gem, a hotel that refuses to enter the modern world, choosing instead to linger in its serenely elegant past. The feel is of a smart country house, and the drawing room – roaring fire, huge gilt mirror, walls of books, rugs on stripped floors – is hard to beat.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Room features
Room service
Kitchenette
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Luxury

Location

Abbey Street, Penzance TR18 4AR England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Lands End Airport
16.1 km
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St Mawgan Airport
52.5 km
See all flights
115Reviews2Q+A33Room tips
Traveller rating
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Detailed Reviews
Derek M wrote a review Aug 2022
Bridgend, United Kingdom
5.0 of 5 bubbles
Our family of seven comprising three generations have just enjoyed a very happy week at the Abbey. Huge rooms included a baronial dining room and a welcoming sitting room, seven generous sized bedrooms and a kitchen much enjoyed by our chef, Martin. There are bookshelves in almost every room, traditional and quirky ornament, memorabilia and works of art. Access to the town, railway and bus stations and the promenade is at hand. Two ways to get to the off-road parking area - down a narrow but short hill, and via the slipway. We used the latter on arrival as our satnav directed us there, but my wife banned me from further use as it’s quite a challenge for the unknowing.
We met Jonathan, who looks after maintenance etc and, as he put it, you either “ get The Abbey or you don’t “. We certainly got it !
A mention too of Libby, who met us on arrival and was absolutely impeccable in detailing all aspects of the house together with a written summary of recommended restaurants and places of interest.
Our thanks to owner, Mr Cox, for allowing our family to enjoy our annual holiday together in such impressive surroundings.
Derek Morgan
.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KateJones wrote a review Jan 2005
London
5.0 of 5 bubbles
We spent 2 nights at The Abbey in Jan 05. Great location, perched just above the harbour and walking distance to the high street. The decor is very pretty - victorian country house shabby chic. Unfortunately the restaurant was closed for dinner during our stay, but the hotel booked us in to a restaurant up the road which was great. We sampled the breakfasts in the hotel which were wonderful - so we'll be back to try the restaurant too! We were in a party of 8 and some of the rooms were better than others. We stayed in room 3 which was lovely. Its not a swanky design hotel, but it is a very quaint old townhouse with friendly staff and a very welcoming feel. We'd definitely stay again.
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Date of stay: January 2005
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WJHarrison wrote a review May 2015
Los Angeles, California
5.0 of 5 bubbles
Due to a mix-up with a third-party booking site, we thought we had booked three nights at this lovely place. We arrived tired and jet-lagged after a 10 hour flight, and a five hour train trip.. Definitely NOT at our best and brightest: so when we pounded on the door, we probably scared the man who eventually answered. He certainly looked disconcerted when we announced that we had reservations: he quietly informed us that he was the electrician, doing some rennovations to the property. The place was closed, he told us. He kindly led us into a courtyard, and called the manager.

Thad, the manager, arrived within minutes: he looked genuinely horrified to tell us that the place was closed, and had been for months. Formerly run as a B&B, the 4 bedroom villa was now going to be let as a self-catering rental.

No doubt seeing that we were exhausted, he offered to call other places to find a vacancy for us: he even offered to let us sleep there for free that night, if we didn't mind the lack of services. After some discussion, he agreed to rent us the room for the three nights we had hoped to stay. He offered wine from the well-stocked refrigerator in lieu of breakfast.

After such an inauspicious start, this turned out to be one of our favorite travel experiences of all time. Think of a tiny version of "Downton Abbey", miraculously empty of all guesta and servants: we feasted on bread and cheese in the private walled garden. We drank wine in our pajamas in the drawing room. We rummaged with guilty delight in the cupboards, looking for forks. There are many shops and restaurants within walking distance, and many attractions near-by. But it was hard to drag ourselves away.

All of the rooms are different: the large room in front overlooks the sea, with a distant glimpse of St. Michael's Mount.Another room has a false bookcase, that swings open to reveal a bathroom.

Thad is genuinely someone who seems to enjoy people: the hospitality industry should clone him, if such a thing was at all possible. The Abbey was like a wonderful holiday home, lent to you by an eccentric, worldly aunt. If you are fortunate enough to have such relatives, send them a nice gift as a thank-you, and don't track mud on the carpets. (We tried not to.) For the rest of us, there is The Abbey. Many thanks, Thad.
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Date of stay: May 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Is now rented as a cottage, so all rooms are included.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H wrote a review Sep 2013
UK
2.0 of 5 bubbles
We also had been impressed with reviews and awards given to the Abbey, so booked this hotel as a special treat. We stayed in the 'The Suite" at £250 per night. This is separate to the main hotel. Rates included full english, afternoon tea & news papers. That was sounded perfect, I didn't expect to have to ask for anything! There were so many silly little things that singularly would not usually have been an issue, however together with the attitude of the manger became a huge let down & disappointment. So, here we go....The scones on arrival were warm but guessing heated thro with microwave as hard & 'crunchy'. The manager suggested I was lying as they were made fresh everyday! Not offered on second day, when queried the manager said it's on arrival only even tho my confirmation clearly says "rates include full english & afternoon tea", (it does not say only on arrival only). The rooms were a disappointment and had not been made up as requested, advertised or paid for. Advertised on their web site as... "Two double bedrooms (which can be arranged as one double and one twin upon request). We expected two double rooms as had not requested a twin, however upon arrival we had a double and a twin. The manager is somehow trying to suggest its our fault for not clarify this in writing even tho I know it's what I requested when I spoke to him on the phone. However, we though we didn't have to clarify in writing as the doubles were the default setting on the web site not the twin. One bed very poor, feet higher then your head, mattress worn out! Again the manager has suggested we didn't have a bad nights sleep and must be lying as mattress expensive. Staff dismissive and slightly rude, breakfast poor, warm milk for cereal as jug left on side, toast burnt & cold, eggs over cooked etc...I queried my point of view with the manager, he is trying to suggest I was not telling the truth again! Seeing the review beneath this one, they also had the same experience! Maybe we are both telling untruths! To top it all car parking challenging, very little parking (only really four spaces) and off a very narrow road, you either get blocked in or you block someone else in which leads to interruptions to move when necessary. When I pointed out my disappointment to the manager he said they are happy to move the cars if you leave your car keys at the reception. This was not offered to us, we just had a 'BANG BANG' at our door (maybe by the manager) asking us to move, no offer of help. I think they say one thing but do things to suit themselves and not their paying customers. I think this hotel has let its good reviews go to its head and feel they no longer need to try, they can't see any reason why anyone would not be happy but are not prepared to listen if you're not anyway.. No attention to detail, no passion and overrated.
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Date of stay: September 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abbey_Hotel_Penzance, Manager at The Abbey
Responded Sep 24, 2013
We spoke via email where I went through the faults you mentioned in full. I think it is unfair to say that I 'suggested you were lying or not telling the truth' as I never implied that simply that I didn't always agree with your some of your points of view. My overall point was that many of the issues raised could've been fixed at the time but you never mentioned them. Instead they were listed in an email afterwards. I'm more than happy to replace burnt toast, give additional toiletries, make afternoon tea on request. We try our best to make sure everyone has a nice time and so I'm sorry you had such an awful time. I'll address the items mentioned and will make sure they don't happen again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jakeyboy wrote a review May 2005
florida
5.0 of 5 bubbles
We recently stayed at The Abbey for four nights and loved our room ( #3 ) which overlooks the harbour at Penzance as well as St. Michael's Mount. The beautiful spring flowers were just coming into bloom and the view of the garden from the very comfy sitting room is quite relaxing.
Breakfasts are seved in an elegant little dining room and dinner was available from their restaurant in an adjoining building. I did find the deep red colours of the restaurant ante rooms to be disconcerting - even the ceilings and furniture are red and then the restaurant room is done in a rather Asian inspired minimalist decor - rather strange but the food was good and well presented but not outstanding.
The location is superb with a short walk up the street to two great pubs The Admiral Benbow and The Turk's Head.
The bed was VERY comfortable and the room spacious and loved the little writing desk in front of an arched window with a view of the harbour - wrote postcrds there. There is also a bookcase full of interesting books.
The bathroom was spacious but wished for a stand-up shower rather than the european style hand held tub shower but all in all a small point.
Would stay here again in a minute.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulieBS5 wrote a review Jan 2015
Bristol, United Kingdom
5.0 of 5 bubbles
Probably the best hotel in the world so didn't want to spoil the unique beauty of The Abbey. Theo and his family are amazing hosts from the afternoon tea on arrival to the fab traditional English Breakfast options. All the rooms are one off tastefully done decor and the drawing room with an honesty bar is magnificent. Highly recommended by me...
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Date of stay: July 2014
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Waringro wrote a review Sep 2013
Birmingham, United Kingdom
2.0 of 5 bubbles
We'd been impressed by the reviews but were very disappointed. This is really more a b and b with pretensions. What the hotel information doesn't say is that the stairs to some of the rooms are very steep and narrow so difficult for elderly visitors and our room at least was nothing special. The staff were very offhand (breakfast one day took 45 minutes to arrive). On the plus side, the location is good, in the middle of Penzance, but parking and access aren't easy.
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Date of stay: September 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Check whether you need to go up into the attic section.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abbey_Hotel_Penzance, Manager at The Abbey
Responded Sep 24, 2013
I can see that you experienced a bad time with us and I'm very sorry. I feel that the staff here are lovely, but it was obviously a bad morning service. We do recommend that the second floor isn't great for elderly people but as we are a listed building we are unable to fit lifts of rails. I can't change the parking situation but will try to make sure that all staff inform guests of these potential problem areas. Thanks for the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike191282 wrote a review Aug 2014
Weston super Mare, United Kingdom
3.0 of 5 bubbles
The welcome was very friendly and helpful and the room was clean, spacious and quite quirky although at the top of the building (with no lift to help). Sadly breakfast was not great with leathery bacon and under-cooked sausages, also the toast was cold. Could not use wifi as it was not easy to access. It is ideally placed for exploring Penzance.
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Date of stay: August 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra S wrote a review Oct 2014
Melbourne Australia
4.0 of 5 bubbles
We had a bit of trouble finding the hotel, due to our GPS wanted us to go up the slipway that was covered with water! Once we arrived the staff was very welcoming and when we saw our room we felt like we were in the Royal Suite. We had a huge room with lovely antiques and a view of the water. You could have a party in the bathroom it was so big but it would have been nice to have a proper shower instead of just the attachment in the bath. When we went to check out the next day we discovered that we had been upgraded so it was great value for 100 pounds. Breakfast was good with personal service and beautiful china tea cups. The guest sitting room was lovely with its open fire place.
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Date of stay: October 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane R wrote a review Sep 2014
Weston super Mare, United Kingdom
5.0 of 5 bubbles
Amazing ,fabulous and just adored the hotel. We stayed in the apartment for one night B & B with two dogs on our way to the Isles of Scilly. Looking on internet the local ,regular B & B's were asking same price , however, they looked so poor and totally inadequate in comparison.
The whole place was sumptuous with the most amazing quirky stylish antiques. The sitting room was luxurious like something out of a magazine. Our apartment just suited us and the dogs.
Everyone was so helpful and nothing was too much trouble we really felt special.
The early breakfast was of the same standard and the room for breakfast had the most wonderful tables set with beautiful china and quirky tableware. The food was extremely fresh, obviously sourced locally and organic and you could have had literally anything you wanted.
The garden the back is truly like a secret walled garden again beautiful. If we ever stay in another B &B I am sure they won't come anywhere near our expectation having been to The Abbey. Never ever let it change and please, please respect this wonderful hotel.
Thank you to the Housekeeper who was so attentive and helpful. I will return.
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Date of stay: September 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The apartment would be good for dog owners with own front door. I did see room three and this had...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HJ R asked a question Dec 2018
Newlyn, United Kingdom21 contributions11 helpful votes
how much to hire it for a weekend
DanaVGH asked a question Jan 2015
Sydney, Australia5 contributions1 helpful vote
Hi there Are you taking bookings for this April? Thank you
Sarah L wrote a tip Jul 2017
Bristol, United Kingdom254 contributions92 helpful votes
5.0 of 5 bubbles
"You take over the whole palce"
Read full review
Homedder wrote a tip Feb 2017
Barnstaple, United Kingdom1 contribution1 helpful vote
4.0 of 5 bubbles
"The Abbey is not a hotel any more, it is a self catering house with 7 bedrooms, each with their own bathroom."
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WJHarrison wrote a tip May 2015
Los Angeles, California17 contributions22 helpful votes
5.0 of 5 bubbles
"Is now rented as a cottage, so all rooms are included."
Read full review
Jane R wrote a tip Sep 2014
Weston super Mare, United Kingdom58 contributions23 helpful votes
5.0 of 5 bubbles
"The apartment would be good for dog owners with own front door. I did see room three and this had a lovely sea view"
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Alan J wrote a tip Sep 2014
Yoxall13 contributions5 helpful votes
5.0 of 5 bubbles
"Those with difficulty with stairs would be advised to avoid the second floor."
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Not the right property for you?
There are more places to choose from in the Penzance area.
ALSO KNOWN AS
abbey hotel penzance
LOCATION
United KingdomEnglandCornwallPenzance
NUMBER OF ROOMS
8
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The Abbey - Reviews & Photos

Frequently Asked Questions about The Abbey
Which popular attractions are close to The Abbey?
Nearby attractions include Penlee House Gallery & Museum (0.4 km), South West Coast Path - Penzance to Marazion (0.5 km), and Escape Rooms Cornwall - Penzance (0.2 km).
What are some of the property amenities at The Abbey?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Abbey?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Abbey?
Yes, free parking is available to guests.
What are some restaurants close to The Abbey?
Conveniently located restaurants include Mermaid Alley, The Shore Restaurant, and Cork And Fork.
Is The Abbey located near the city centre?
Yes, it is 0.3 km away from the centre of Penzance.
Are pets allowed at The Abbey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Abbey?
Many travellers enjoy visiting Chysauster Ancient Village (4.9 km), Carn Euny Ancient Village (7.4 km), and Boscawen-un Stone Circle (6.8 km).
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