We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Penzance

Traveller (298)
360
Panoramas (9)
Dining (58)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly.
Read more
Property amenities
Pool
Free parking
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Heated pool
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Show more
Room features
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
927Reviews
474Photos
15Q+A
100Room tips
Traveller rating
  • 565
  • 239
  • 71
  • 31
  • 21
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
My boyfriend and I stayed for 2 nights having been given an activity superstore voucher for Christmas - Hotel Penzance looked the best of a bad bunch.... Positives: - Stayed in a sea view room, great views to the harbour and very spacious - Had a really warm welcome upon
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 4 days ago
Dear guests, It was a pleasure to welcome you to our Hotel, and we are very happy you enjoyed all the facilities provided for you during your stay. You can be reassured that there is a plan for refurbishment in place preceded by ensuring aspects of routine maintenance are addressed, and we trust you had a safe journey onward.
Read more
This hotel has a lot of potential. It’s situated in prime location with spectacular views over the sea. The facilities seems to be all there including rare parking onsite. However it all is terribly dated and not all in good working order. My room was of decent size, but being
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 3 days ago
Dear Guest, Thank you for your detailed review. We do value your feedback which is very important to us and your comments have been noted and will be investigated. In the meantime please be be reassured we have a refurbishment plan in place which is preceded by ensuring aspects of routine maintenance are being addressed. We trust you had a safe journey onwards.
Read more
Car Park is too small.....unless you pay for a reserved space. Rooms weren't up to Premier Inn standard. Food is hideously overpriced, more than what you'd pay for at Marco Pierre White or Gordon Ramsey......and not that great. Breakfast was minimal and not filling. 50% of the
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 3 weeks ago
Dear Guest, In response to your review , we are lucky as a town house hotel to have a car park here in Penzance and we only have five of our spaces which guests are able to prioritise for a small fee. There are other spaces available for guests use and also there are no restrictions on the road in front of our hotel. We ARE very sorry you didn't enjoy your stay. Your comments regarding your dining experience have been noted with our guests especially commenting on how they have enjoyed their breakfasts and other dining experiences during their stay. Our pet fee is in line with other hotels in our area and it was a shame you chose not to join in with the christmas festivities. We trust you had a safe journey home.
Read more
Just an overnight stay but will definitely return. Lovely hotel in good location close to the station with beautiful views across the bay towards St Michaels Mount. Very pleasant and helpful staff and a beautiful comfortable room
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 3 weeks ago
Dear Guest, thank you for your positive review and we are all very happy you enjoyed our location and had a lovely comfortable stay. We look forward to welcoming you again next time.
Read more
Just a quick stay but most enjoyable. Fantastic views of St. Michael's Mount and Penzance harbour from dual aspect bedroom. Super comfy bed, cuddly teddy, well designed room and en-suite. Had dinner both nights and while it was quiet (it was January and heavy snow everywhere
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 3 weeks ago
Dear Guests, many thanks for your giving us top marks for your stay in our lovely hotel. The views today are super fantastic with warm sun (its mid February) sparkling on the sea in Mounts Bay and beyond. We are looking forward to your return trip when you can relax, indulge, taste, drink and enjoy our facilities once again.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Mewan Superior Double Seaview Room at the Hotel Penzance
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Cuby Classic Double Seaview Room at the Hotel Penzance
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Cuby Classic Double Seaview Room at the Hotel Penzance
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Piran Superior Double Seaview Room at the Hotel Penzance
Room 11
PreviousNext
12345638
We have 2 rooms on the ground floor which are accessible and have level access from the car park. We have rooms on 1st floor which are up one flight of stairs which has a handrail. The hotel is non smoking throughout. Some beds are king some are queen doubles. If you specify at the time of booking we should be able to accommodate your wishes. Kind regards Andrew
0 votes
Show all answers
Hi, If you have luggage you will be better taking a taxi from Penzance station to the hotel. The hotel is located up a steep hill so I don't recommend walking which is about half a mile
1 vote
Show all answers
Can I bring the dog, and have him in the bedroom?, please
Hi Yes you can bring a a well behaved dog for £10 per night pet charge. Please call reception to enquire further on 01736 363117
0 votes
Parking,is it a problem
I not sure why this was not answered as I posted it an hour after your request on Monday. We have limited parking at the Hotel. However we have free parking on the road outside as we are located within a residential area. If you would like to guarantee a space throughout your stay we can reserve a number of parking spaces for a charge of £5 per night. I hope that helps. If you have any further questions please let me know. Kind regards Andrew Griffiths
1 vote
Show all answers
PreviousNext
123
"The room I had was noisy as the walls were paper thin, so good luck."
"16 excellent view."
"Check with the hotel, there are ground floor rooms, small doubles, larger doubles, sea view..."
"Superior Room was excellent"
"A sea view room is well worth the extra! The view of St Michael's Mount is incredible!"
PreviousNext
12345620
PRICE RANGE
US$125 - US$243 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandPenzance
NUMBER OF ROOMS
25
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing