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Hotel Penzance

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Traveller (274)
Room & Suite (187)
Dining (57)
Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“bay restaurant”(90 reviews)
“steep hill”(49 reviews)
“groupon deal”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (896)
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853 results
Traveller rating
525
219
66
27
16
Traveller type
Time of year
LanguageEnglish
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525
219
66
27
16
Show reviews that mention
All reviewsbay restaurantsteep hillgroupon dealcar parkthe complimentary afternoon tealovely hotelrestaurant staffsea viewst michael's mounthonesty barevery afternoonno lifton arrivalshort breaklovely viewboth morningsmounts bay
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1 - 5 of 853 reviews
Reviewed 2 weeks ago via mobile

We stayed at Hotel Penzance for 2 nights to celebrate my birthday. We had informed the hotel of this prior to travelling and my birthday cards were displayed in our room. Sadly no special touches to mark the occasion. We had requested a sea view...More

Thank Pat D
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 2 weeks ago

Dear Guests, Glad you enjoyed your short break with us and found our location ideal for your travel arrangements. A member of the team is always on hand to help with your luggage and we do have limited mobility rooms, upon request, on the ground...More

Reviewed 2 weeks ago

The hotel is ideally placed for both the railway station and bus terminal, which we used all the time during our stay. The hotel itself is a bit of a rabbit warren and was clean and of a good standard, if a little dated and...More

Thank JenniferMary46
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 2 weeks ago

Dear Guests, Thank you for your positive review and glad you found our location ideal for using the public transport which enabled you to explore Penzance and the surrounding area. We are happy you enjoyed your dining experience and your comments have been noted. We...More

Reviewed 3 weeks ago via mobile

The reception was friendly. Everything was shown to us. The room had sea view, as booked. But smelled in the room it musty. We found the reason quickly. Mold. We saw him behind the loosening wallpaper. The room was not exactly quiet. You can hear...More

1  Thank Piano F
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 3 weeks ago

Dear Guests, it was a pleasure to welcome you and glad you enjoyed your dining experience. Your comments have been noted and will be investigated.

Reviewed 3 weeks ago via mobile

Pros’s - Our room was lovely, not AMAZING for the price but nice, room 10. Most of the stay was alright, no air conditioning though? Got a bit hot in our room :-( great views though, see picture! Some of the cons, Ive already discussed...More

1  Thank Clare P
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 3 weeks ago

Dear Guests, thank you for review. Your comments have been noted and will be investigated and we trust you had a safe journey onward.

Reviewed 4 weeks ago

Lovely hotel with very welcoming, certeous staff. Very clean and comfortable. Excellent breakfast and dinner and hotel in very convenient position did not use car as hotel close to both railway and bus stations.More

Thank William B
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 3 weeks ago

Dear Guests, thank you for a 'top marks' review and it was a pleasure to welcome you. We are glad you had a comfortable stay and enjoyed both our location and your dining experience in The Bay Brasserie. We look forward to seeing you again...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$146 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$146 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (274)
Room & Suite (187)
Dining (57)
Pool & Beach (20)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Buzzard100
March 13, 2018|
AnswerShow all 2 answers
Response from ManagerPenzance | Property representative |
We have 2 rooms on the ground floor which are accessible and have level access from the car park. We have rooms on 1st floor which are up one flight of stairs which has a handrail. The hotel is non smoking throughout. Some... More
0
Votes
Bankslover
January 22, 2018|
AnswerShow all 5 answers
Response from AdeSmith1972 | Reviewed this property |
As above, walking distance to the hotel although with luggage you may want to take a taxi. Hotel is close to the centre of Penzance and walking distance to the promenade.
1
Vote
Room Tips
"Find another hotel"
Read review
"Email ahead, ask if they can upgrade on arrival - they will if not fully booked"
Read review
"My tip is I would not book this hotel if you need a lift."
Read review
"Room 10 has a corner view, somewhat limited."
Read review
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