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Hotel Penzance

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Traveller (256)
Room & Suite (177)
Dining (57)
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Overview
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“bay restaurant”(88 reviews)
“steep hill”(48 reviews)
“groupon deal”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (871)
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830 results
Traveller rating
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516
210
64
25
15
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All reviewsbay restaurantsteep hillgroupon dealcar parkthe complimentary afternoon tealovely hotelrestaurant staffsea viewst michael's mounthonesty barevery afternoonno lifton arrivalshort breaklovely viewcream teamounts bay
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1 - 5 of 830 reviews
Reviewed 3 days ago

hotel is right at beginning of town...so you don't really feel part of anything...quite a walk into the center and waterfront directly facing hotel is nothing special...parking is limited and hotel is antiquated...our room had no view and was stuffy with a garbage truck waking...More

1  Thank jane m
Reviewed 1 week ago

My review for afternoon tea is on the The Bay Restaurant page, but forgot to add pictures .........hope this is ok to add them here, thank you for a lovely afternoon and for the attention we received throughout from booking to eating!

Thank xfilesfan
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 6 days ago

thank you and glad you enjoyed your dining experience. Looking forward to seeing you again soon.

Reviewed 1 week ago via mobile

Parking facilities are limited and so be prepared to park in Penzance and have a 10 minute walk to the hotel. Had our Afternoon Tea in a side room, very dark and no natural light or air conditioning. Large table laid with cutlery, tea plate...More

2  Thank kranrushton
Response from ManagerPenzance, General Manager at Hotel PenzanceResponded 1 week ago

Thank you for taking the time to post a review. Firstly I would like to apologize for not meeting your expectations on this occasion. I must say I am surprised by your comments as I personally looked after you on the afternoon and asked you...More

Reviewed 2 weeks ago via mobile

I came the week after Easter and found this clean, friendly and professional hotel a welcomed retreat for 4 nights - and dog friendly too. I was lucky and had a sea view room, which was very nice. My travel companion chose a cheaper single...More

Thank Paul J
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 1 week ago

Dear Guest, thank you for your review and glad the team provided a great service, it was a pleasure to welcome you both during a 'grey' few days. We are able to offer our guests a double room for sole occupancy which may be an...More

Reviewed 3 weeks ago via mobile

Booked on a whim to sustain a short break and taking advantage of a lowered price. Recommend the sea view - fantastic. Complimentary afternoon tea with cake, excellent breakfast, free parking. All bases more than covered. Does try to flog you many things though -...More

Thank Andy T
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 1 week ago

Dear Guests, glad you had a very comfortable stay and thank you for giving us a five star review. Our sea view rooms are probably the best in Penzance with views across the Harbour and Mounts Bay. We are happy you enjoyed all the services...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$160 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$160 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (256)
Room & Suite (177)
Dining (57)
Pool & Beach (20)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Buzzard100
13 March 2018|
Answer
Response from ManagerPenzance | Property representative |
We have 2 rooms on the ground floor which are accessible and have level access from the car park. We have rooms on 1st floor which are up one flight of stairs which has a handrail. The hotel is non smoking throughout. Some... More
0
Votes
Bankslover
22 January 2018|
AnswerShow all 4 answers
Response from AdeSmith1972 | Reviewed this property |
As above, walking distance to the hotel although with luggage you may want to take a taxi. Hotel is close to the centre of Penzance and walking distance to the promenade.
1
Vote
Room Tips
"Seaview rooms are great!"
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"dont know if any rooms quieter, but obviously stairs could be a problem"
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"Ask for a room with a sea view."
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"I stayed in room 16 which had a nice view of the bay"
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