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Jurys Inn Exeter

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#10 of 31 Hotels in Exeter
Certificate of Excellence
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Jurys Inn Exeter
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1,366 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
Edinburgh, United Kingdom
Reviewed 7 May 2016

Very nice hotel, clean. Food was good. Staff were friendly , smiled and helped when needed. Ideal location for Exeter Centre and Livestock Mart. Clean rooms and bathrooms. It was great to get a bath. We will be back.

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Helpful?
Thank denisr221
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear Denisr221, Thank you so much for taking the time to post a review on TripAdvisor following your recent stay at Jurys Inn Exeter. I am delighted to read your comments about the hotel and have shared them with the team. Thank you once again for your lovely feedback, Bríd Cloonan General Manager

Totnes, United Kingdom
Reviewed 7 May 2016 via mobile

My room was 520, back of hotel, so it was at least quiet. Very dingy bathroom, type with the soap screwed into the wall - assume they must be expecting guests to be the type who steal it? Tiny double beds, but comfy and plenty pillows and towels supplied. Carpets are 'murky'.. For the prices they try to get in...

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Helpful?
1Thank Quinonostante
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear Quinonostante Thank you for posting a review on TripAdvisor following your recent stay at Jurys Inn Exeter. I am glad to read that you found the beds comfortable and were happy with the amount of pillows and towels. I am disappointed that we failed to meet your expectations in terms of bed & bathroom size, we do have larger...

Yeovil, United Kingdom
Reviewed 6 May 2016

Booked 6 rooms for a work trip. Booked 5 twins and 1 double for the boss and her husband. We were allocated 5 doubles and 1 twin. On contacting reception we were told hotel was fully booked and rooms were over allocated so basically tough! Work colleagues had to share tiny double beds and no one slept well because of...

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Helpful?
1Thank 930helen
Lichfield, United Kingdom
Reviewed 4 May 2016 via mobile

Stayed here for one night working room was OK a bit sparse for a hotel room but served its purpose. Ran a bath next morning and as I got in realised I was sharing the bath with a few pubic hairs from the previous guest on the side of the bath. When I mentioned it to front desk they did...

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Helpful?
1Thank Steve B
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear Steve B, Firstly let me apologise most sincerely for the issues you describe in your review. The standard of cleanliness and the manner in which it was dealt with is unacceptable. Please be assured that we are taking the matter very seriously and the necessary retraining will be carried out to ensure this remains isolated in its occurrence. If...

surrey
Reviewed 4 May 2016

Good location near centre of Exeter. No free car parking - public car park opposite main entrance which appeared secure. You pay £10 for 1 night or £8 if you pay at Hotel Reception and they give you two tickets to exit the car park the next day. Decent bar and Costa Coffee franchise which was a bonus. We were...

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Helpful?
Thank suntrippers
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear suntrippers, Thank you for taking the time to post a review on TripAdvisor following your recent stay at Jurys Inn Exeter. I was delighted to read your comments about our breakfast offering and the team. I am disappointed that you were not satisfied with our bedroom product and I apologise most sincerely for any shortcomings you experienced in terms...

Exeter
Reviewed 3 May 2016

Lovely hotel, nice staff and nice relaxed atmosphere. Cleanliness was on point throughout the hotel, especially in the room, there was a water cooler outside which was so handy. Didn't have dinner in the restaurant but the food smelt delicious and the decoration was very sofisticated - a lot nicer inside than it is out. was overall a banging night...

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Helpful?
Thank benANDbon
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear benANDbon, We at Jurys Inn Exeter really appreciate your positive review following your recent stay. We are delighted that you were satisfied with everything including the ambiance & cleanliness. We hope to welcome you back to Jurys Inn Exeter in the future. Thank you once again. Kind Regards, Bríd Cloonan General manager

Chippenham, United Kingdom
Reviewed 3 May 2016

We stayed for a boys golf trip. Located in the centre within an easy walk of bars and restaurants. Rooms comfortable and a good breakfast. Room had a double and a single rather than being a twin with two singles, great for me as I had the double. There is a car park opposite which is discounted if you pay...

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Helpful?
Thank Alastair D
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear Alastair, Thank you for taking the time to post a review on TripAdvisor the contents of which I was delighted to read. I'm glad that you found the hotel's location good & were happy with the room, breakfast & of course with the bar. Thank you once again for your feedback. Kind Regards, Bríd Cloonan General Manager

Bristol, United Kingdom
Reviewed 3 May 2016

I was on business for 5 days, my company booked a room in Jurys Inn. It was spacious, the bed was very comfortable, and the bathroom was nice and clean. The food in the bar was enjoyable, and the atmosphere was pleasant throughout the entire hotel. I would definitely go back.

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Helpful?
Thank lacek234
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Hello lacek234, Many thanks for the lovely review you posted on TripAdvisor following your recent stay at Jurys Inn Exeter. I am delighted that you enjoyed your stay with us & that you were happy with all elements of your stay. We hope to welcome you back to Jurys Inn Exeter in the near future. Kind Regards, Bríd Cloonan General...

Reviewed 2 May 2016 via mobile

Fantastic staff and great service from Nicola at dinner. The food itself was not great (teeny portion of mackerel, 'boiled' poached egg, jerk chicken quite dry) and we also found it was quite expensive. Breakfast was fantastic! Loads of choice- everything was really tasty and we had a lovely welcome from the staff too. Room was clean and tidy and...

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Helpful?
Thank Jen P
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Hello Jen P, Thank you for taking the time to write a review following your recent stay at Jurys Inn Exeter. I am delighted that you were happy with the team & will share your comments with them especially Nicola. I have passed your review to the kitchen team who will take the necessary action to address any shortcomings and...

Loughborough, United Kingdom
Reviewed 1 May 2016

Stayed over for one night on our way to Cornwall. Staff are very helpful and very well presented. The room was standard the bathroom a little small. The restaurant food is good but bar snacks look better value for money. Drinks are per usual always more expensive than not. Wifi all over the hotel for free. Car park situated at...

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Helpful?
Thank T M
EXIManager, General Manager at Jurys Inn Exeter, responded to this review

Dear T M Thank you for taking the time to review Jurys Inn Exeter. I'm delighted to read your comments about the team and will ensure the good feedback is shared. I was disappointed to read that you found the bathroom small but glad that you were happy with our food offering. Thank you once again for your feedback. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Jurys Inn Exeter is ideally located in the heart of Exeter city, within walking distance to key transport hubs such as Exeter Central and St James' Park train stations, making it the ideal place to stay for business or leisure. Discover Exeter's significant historical heritage, explore the beautiful Dartmoor National Park or a shopping trip at Princesshay shopping quarter, all conveniently accessible from the hotel. Jurys Inn Exeter features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 9:30pm for dinner. If arriving by car, public parking is available at the NCP Summerland Gate Car Park. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms have air conditioning and are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, flat screen TV with Freeview and Free WiFi. Guests who book directly with us can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Exeter with Jurys Inn. ... more   less 

Additional Information about Jurys Inn Exeter

Address: Western Way, Exeter EX1 2DB, England
Region: United Kingdom > England > Devon > Exeter
Price Range: $92 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jurys Inn Exeter 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Jurys Inn Exeter Hotel Exeter
Jurys Hotel Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Exeter staff and other travellers.
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Questions? Get answers from Jurys Inn Exeter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Room 333”
 of 5 bubbles THindCornwall, 2 Dec 2016 | Read review
“I don't think that this is a hotel with a view but the road at the front is very busy.”
 of 5 bubbles pathiggins, 27 Nov 2016 | Read review
“check if there is a connecting door as you can hear next door.”
 of 5 bubbles 739suep, 20 Nov 2016 | Read review
“We had room 228. 1 double and 1 single bed both comfy, not a spacious room but adequate. No city view but is it necessary?”
 of 5 bubbles trevncil2013, 19 Nov 2016 | Read review
“higher floors have less noise from other guests”
 of 5 bubbles cindyhP9569CQ, 18 Nov 2016 | Read review
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