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Complete and total trash- the Spanish sounding lady at the reception was rude and totally unresponsive to any of our requests. The Wi-Fi was broken and in spite of that, they had the cheek to come to our room twice and accuse us of 'making...More
I last stayed here back in 2010 when it was still owned by Thistle and what a turnaround!
Beautiful if small double room, bed was really comfortable and the shower was the best Ive ever had in a hotel! If only premier inn had showers...More
Response from RougemontExeter, Manager at Mercure Exeter Rougemont HotelResponded 25 April 2017
Thank you for your lovely feedback about your recent stay at the Hotel.
We are all delighted to see that you have enjoyed the recent refurbishment of the Hotel and liked the new changes as part of our transformation into a Mercure Hotel....More
We had a nice stay here on the whole. Our room was pleasant and as Accor members we did have a privilege room. There were one or two items that let it down.
Overall cleanliness was a bit lacking as we moved the TV slightly...More
I promised myself that after staying in Mercure Bristol, it would have been my last time but I was back to Mercure in Exeter this time and, sadly again, it was all my fault.
Maybe my expectations are too high but this chain is really...More
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 3 days ago
Thank you for your constructive feedback about your recent stay at the Hotel and am sorry that we did not meet your expectations.
Unfortunately I am unaware of what Russia was like in the 20's, however as described we do not have air-conditioning...More
Lovely hotel, Excellent staff who made us feel very welcome. Everything was perfect! Have to say that the breakfast was the best I've ever had! Location very central to all shops and restaurants, I would highly recommend this Hotel, Thank you 😊
Thank Sarah S
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 5 days ago
Dear Sarah S
Thank you for your lovely comments - we hope that we will be able to welcome you back again soon.
US$87 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#5 Luxury Hotel in Exeter
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from RougemontExeter | Property representative |
Thank you for your question.
The children will be sleeping on a sofa bed in the main bedroom. Last check-in can be up until 2am the following day. We do not have a swimming pool at the Hotel.