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Mercure Exeter Southgate Hotel

Traveller (264)
Room & Suite (141)
Dining (33)

Overview

AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Mar. 3Mar. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,370)
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2,281 results
Traveller rating
833
911
339
137
61
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Time of year
LanguageEnglish
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833
911
339
137
61
Show reviews that mention
All reviews privilege room jacuzzi and sauna leisure facilities car park city centre per day lovely hotel good size walk in shower kippers reception staff nespresso machine location is excellent third floor few minutes walk standard room public areas
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1 - 5 of 2,281 reviews
Reviewed 3 days ago

We visited twice and also for the Pool/Jacuzzi treatment. The reception was good but understaffed and communication a bit rusty. The place is very clean, but interestingly enough no evident "plaque" shows how many AA or RAC style stars the Hotel has (which usually one...More

Date of stay: February 2019
Thank phdgillon
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 2 days ago

Dear phdgillon Thank you for your constructive feedback about your recent stay - particularly due to your experience and training. I hope that we can welcome you back to the Hotel soon. Kind regards Craig Findleton GENERAL MANAGER

Reviewed 4 days ago

Overall good experience, the room we had was pretty tired,shower ran over into the bathroom area,not nice stains on the carpet next to the bed, car parking system could do with reviewing, staff friendly and helpful, breakfast good,frequent user of Mercure hotels,probably won't stay here...More

Date of stay: January 2019
Thank Dave B
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 2 days ago

Dear Dave B Thank you for your constructive feedback about your recent stay at the Hotel. As always, we look into guest feedback and discuss as a team to ensure that improvements are made and am sorry if we have not replied in such detailed...More

Reviewed 2 weeks ago

Nice size room and a comfortable bed, buffet breakfast is ok, evening meal not so good! Overall a great stay here, but feel that staff could be a bit more attentive. Also the car parking situation is confusing! you need to pay extra and obtain...More

Date of stay: January 2019
Thank 12,132,111
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 1 week ago

Dear 12132111 Thank you for your constructive feedback about your recent stay at the Hotel. I hope that we can welcome you back very soon. Kind regards Craig Findleton GENERAL MANAGER

Reviewed 2 weeks ago via mobile

Ideal for a few days stay in Exeter Fast efficient check in and really nice rooms Great location and plenty of parking The parking is an extra £12 per day, but well worth it Excellent breakfast with a fantastic range from cereals, danish, melon, cooked...More

Date of stay: January 2019
Thank Bobalobajob
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 2 weeks ago

Dear Bobalobajob Thank you for your great feedback about your recent stay. We are really pleased to see that you enjoyed your visit and loved our breakfast. I hope that we can welcome you back to Exeter soon. Kind regards Craig Findleton GENERAL MANAGER

Reviewed 2 weeks ago via mobile

This hotel is really good for business and pleasure. It’s in a great location, seconds to the Cathedral and minutes to the main high street and restaurants. The hotel is well kept, welcoming staff and lovely design. The rooms were spacious and very comfortable with...More

Date of stay: January 2019
Thank 186Sophiep94
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 2 weeks ago

Dear 186Sophiep94 Thanks for your lovely feedback about your recent visit to the Mercure Exeter Southgate I hope that we can welcome you back very soon Kind regards Craig Findleton GENERAL MANAGER

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About
Description
4 Star City Centre Hotel Which Is A Great Base For Exploring The Devon Coast & Dartmoor. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
154
Price range
US$92 - US$164 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
,
Mercure Exeter
Location
United Kingdom > England > Devon > Exeter
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
154
Price range
US$92 - US$164 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
,
Mercure Exeter
Location
United Kingdom > England > Devon > Exeter

Photos

Traveller (264)
Room & Suite (141)
Dining (33)
Pool & Beach (2)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
hannahorchard96
November 6, 2018|
AnswerShow all 2 answers
Response from roaming_kiwi58 | Reviewed this property |
It is okay to leave your car there as long as you like, but you pay £12 per 24 hours, regardless of whether you take the car out of the car park. I am unclear from your post when you intend to depart from the hotel with... More
0
Votes
helenw603
October 26, 2018|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello Our accessible bathrooms have the ability for a wheelchair to be wheeled in direct to the shower - there is no lip or separate level for the shower itself and is handy for all users.
0
Votes

Room Tips

"Only tip I have is avoid!"
Charlieblinkert85
Dec. 26, 2018
Read review
"No bath in privilege rooms."
groundhog123
Dec. 13, 2018
Read review
"very good and accessible for a wheelchair user"
MargaretH1838
Dec. 11, 2018
Read review
"Go to the Hotel Du Vin over the road instead. far superior true 4 star, great service"
jasonsuffolk
Nov. 11, 2018
Read review
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