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Mercure Exeter Southgate Hotel

Traveller (264)
Room & Suite (141)
Dining (33)
Overview
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Southernhay East, Exeter EX1 1QF England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Mercure Exeter Southgate Hotel
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Rooms
Feb. 3Feb. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,359)
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2,270 results
Traveller rating
830
906
338
135
61
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Time of year
LanguageEnglish
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830
906
338
135
61
Show reviews that mention
All reviews privilege room jacuzzi and sauna leisure facilities car park city centre lovely hotel per day good size walk in shower kippers reception staff nespresso machine third floor standard room few minutes walk public areas buffet style
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1 - 5 of 2,270 reviews
Reviewed 2 days ago via mobile

This was a great hotel. Nice décor, comfy bed, great location, pool etc. However, it was spoilt by something that they should have got right. The breakfast was a disaster. Service was very slow and nothing was being replenished. There were plenty of staff but...More

Date of stay: January 2019
Thank S7816QTrachelg
Hotel's Favourite
Reviewed November 11, 2018

From arrival to departure we could not fault this hotel. Despite being very early for check in we were immediately offered a room, Emily the receptionist was friendly and efficient informing us of breakfast times and use of hotel facilities. Our room on the second...More

Date of stay: November 2018
1  Thank Isobel G
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded November 12, 2018

Dear Isobel G Thank you for your lovely feedback about your recent stay at the Hotel. It is lovely to see that you enjoyed your stay - in particular the service from the team and the quality of breakfast. I hope that we can welcome...More

Reviewed 2 days ago via mobile

Can’t fault this hotel, from the moment we arrived to when we left. Nice clean hotel & rooms, room spacious with tv, tea making, on suite, bed very comfortable. The buffet breakfast was very good, full English or continental was plentiful. Good value. Very friendly...More

Date of stay: December 2018
Thank 441michaeli
Reviewed 2 days ago via mobile

Overall a good hotel with comfortable beds, spacious clean rooms and very good facilities in rooms (tea/coffee, iron, hairdryer, fridge, safe, lots of power points, toiletries). Towels however were scratchy and small - eco friendly so commendable, but only just about adequate and certainly not...More

Date of stay: January 2019
Thank linca7772
Reviewed 2 days ago

Stopped at this hotel and attended the new year party. Staff were friendly and helpful. Room was a good size and comfortable. The bathroom was well appointed and had a good shower. The function itself was well attended and was a nice atmosphere. Food was...More

Date of stay: December 2018
Thank steve d
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 2 days ago

Dear Steve D Thank you for your lovely feedback about your New Year's Eve party. It is great to see that you had a lovely time. I am sorry about your breakfast experience - unfortunately the majority of our guests came at the same time,...More

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About
Description
4 Star City Centre Hotel Which Is A Great Base For Exploring The Devon Coast & Dartmoor. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
154
Price range
US$89 - US$143 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
,
Mercure Exeter
Location
United Kingdom > England > Devon > Exeter
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
154
Price range
US$89 - US$143 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
,
Mercure Exeter
Location
United Kingdom > England > Devon > Exeter
Photos
Traveller (264)
Room & Suite (141)
Dining (33)
Pool & Beach (2)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
hannahorchard96
November 6, 2018|
AnswerShow all 2 answers
Response from roaming_kiwi58 | Reviewed this property |
It is okay to leave your car there as long as you like, but you pay £12 per 24 hours, regardless of whether you take the car out of the car park. I am unclear from your post when you intend to depart from the hotel with... More
0
Votes
helenw603
October 26, 2018|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello Our accessible bathrooms have the ability for a wheelchair to be wheeled in direct to the shower - there is no lip or separate level for the shower itself and is handy for all users.
0
Votes
Room Tips
"Only tip I have is avoid!"
Charlieblinkert85
3 weeks ago
Read review
"No bath in privilege rooms."
groundhog123
Dec. 13, 2018
Read review
"very good and accessible for a wheelchair user"
MargaretH1838
Dec. 11, 2018
Read review
"Go to the Hotel Du Vin over the road instead. far superior true 4 star, great service"
jasonsuffolk
Nov. 11, 2018
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