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    Mercure Exeter Southgate Hotel

    Southernhay East, Exeter EX1 1QF, England
    011 44 1392 690532
    Hotel website
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    2017-11-05 2017-11-06
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    US$101US$113
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    Traveller (186)
    Room & Suite (106)
    Dining (29)
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    Overview
    • Excellent37%
    • Very good43%
    • Average14%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Exeter Southgate Hotel
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    Rooms
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,043)
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    1 - 5 of 1,968 reviews

    Reviewed 4 days ago via mobile

    I thought I'd give this hotel a second chance. I was disappointed during my last stay because of the noisy, small shabby room. The noise level is worse this time because I'm above the front door where there constantly seems to be a group of...More

    Thank JuliaT482
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded yesterday

    Dear Julia T., Thank you for your review. I am disappointed to read that your experiences with us have not been to your satisfaction due to noise from outside. You can request a room away from the front of the hotel in future when making...More

    Hotel's Favourite
    Reviewed 14 August 2017

    Lets start the journey, I rang the hotel the night before and asked for a room higher up away from any lifts, George took the message and on arrival the next day a very helpful polite lady at reception confirmed my request, brilliant start to...More

    4  Thank EamonnBell
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 15 August 2017

    Dear EamonnBell, Thank you for your "Outstanding" review of our hotel, we are so pleased that you enjoyed your experience with us. Your comments will be shared with the team and in particular your mention of Carol and George, which I know will delight them...More

    Reviewed 6 days ago

    The room was a good size with outlook onto the garden. The meals (breakfast and dinner), were buffet style and all the dishes were hot and well prepared. Tea and coffee were included in the meals, with a wide choice. The location was far enough...More

    Thank Doug S
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded yesterday

    Dear Doug S., Thank you for your great review, we are pleased that you enjoyed your experience with us. I am pleased that you liked our food and beverage offerings and hope that we have the pleasure of serving you again soon. Warm regards, Nicholas...More

    Reviewed 1 week ago via mobile

    Rooms we fine, breakfast is good but the bar is a shocker. I have stayed there 3 times and during the last 2 visits, the bar was covered in dirty glasses, the staff don't do table service anymore so you have to order at the...More

    Thank User718
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded yesterday

    Dear User718, Thank you for your review. Your comments regarding the bar service have been noted and will be addressed with the relevant department manager. I am disappointed to read that you will not be returning. I do hope you will reconsider and that we...More

    Reviewed 1 week ago via mobile

    A short walk to the cathedral (and courts for crims) so it is well placed. When you book, the rate is quite competitive but you need to add £12/day for parking and £10 each for breakfast (if you book the day before as otherwise it’s...More

    1  Thank Ken R
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 1 week ago

    Dear Ken R., Thank you for your great review and we are pleased you enjoyed your time with us. We look forward to welcoming you back soon. Warm regards, Nicholas Carn General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$113 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Exeter
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, ACCOR, Agoda, Hotels.com, Orbitz, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Devon >
    • Exeter
    • Also Known As
    • Accor Southgate Exeter ,
    • Mercure Exeter
    Add Photo Photos
    Traveller (186)
    Room & Suite (106)
    Dining (29)
    Pool & Beach (2)
    Hotel & Grounds (162)
    Bathroom (33)
    Business Centre & Event Rooms (11)
    Nearby
    Sponsored by:
    Hotel du Vin Exeter
    1,331 reviews
    .13 km away
     
    Mercure Exeter Rougemont Hotel
    189 reviews
    .66 km away
     
    Queens Court
    618 reviews
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    ABode Exeter
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    Nearby Restaurants
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    Nearby Attractions
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    .30 km away
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    1,110 reviews
    .34 km away
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    Ask a question
    Questions & Answers
    William T
    20 October 2017|
    AnswerShow all 2 answers
    Response from M4zkin | Reviewed this property |
    It is. You might wisely call the hotel in case they have specific rooms. If you book with Mercure directly, if not already a rewards member, as long as you sign up at the time of booking they will give a 10% discount and... More
    0
    Votes
    Jenilovestoshop
    7 September 2017|
    AnswerShow all 5 answers
    Response from EamonnBell | Reviewed this property |
    Sorry just seen your question, I'm sure the hotel will offer tea / coffee etc its non residential
    0
    Votes
    Andrew B
    28 June 2017|
    AnswerShow all 2 answers
    Response from MercureExeterGM | Property representative |
    Hi, our breakfast is served from 06:30 to 10:30 Monday to Friday and 07:00 to 11:00 Saturday and Sunday. Thank you,
    0
    Votes
    Room Tips
    "Rooms at the rear are quieter."
    Read review
    "All rooms much the same and hotel is quiet for City Centre"
    Read review
    "I had a privilege room and it was quiet but unfortunately the other conditions have badly affected by stay..."
    Read review
    "Don't spend extra on upgrade as there is not enough difference to justify the extra payment"
    Read review
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