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    Mercure Exeter Southgate Hotel

    Southernhay East, Exeter EX1 1QF, England
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$122
    US$97
    SAVE US$25
    US$99
    US$99
    Traveller (183)
    Room & Suite (103)
    Dining (29)
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    Overview
    • Excellent38%
    • Very good42%
    • Average14%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Exeter Southgate Hotel
    Special Offer: CHEAPEST RATES ONLINE!
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    Queens Court
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,000)
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    There are newer reviews for Mercure Exeter Southgate Hotel
    See the most recent reviews

    11 - 15 of 1,929 reviews

    Reviewed 2 weeks ago via mobile

    Very comfortable hotel! We had a lovely room with coffee, newspaper and other conveniences. An extra bed for our daughter was available without extra charge. Dinner in the restaurant was really good, as well as breakfast. The swimming pool was great. Very central in Exeter,...More

    Thank Annemieke B
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 2 weeks ago

    Dear Annemieke B., Thank you for your excellent review of our hotel, we are pleased you enjoyed your experience with us. Your feedback will be shared with the team, who I know will be delighted. We are glad you enjoyed the City and we hope...More

    Reviewed 2 weeks ago

    This hotel is pretending to be something it clearly is not. Onsite parking is priced extra on top of 4 star hotel prices at £12 per day - extortionate and not well advertised on their website. Which ensured I did not spend any more money...More

    Thank katielewillows
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 2 weeks ago

    Dear Katielewillows, Thank you for your review of our hotel. We are disappointed that your stay was not up to your or our expectations. Your feedback will be reviewed and the necessary corrective actions will be take to address the concerns you have raised. Direct...More

    Reviewed 2 weeks ago

    Nice building and surrounding.We stayed there for a wedding and my family booked a total of 4 rooms which came to just under £2000. our guests found some deposit of food under their beds and some cutlery not cleaned properly for a cup of coffee....More

    2  Thank sonac1
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 2 weeks ago

    Dear Sonac1, Thank you for your review of our hotel. I was disappointed to read of the levels of cleanliness you experienced and I would like to assure you this is not the standard that is usually synonymous with the Mercure Exeter Southgate Hotel. Please...More

    Reviewed 3 weeks ago via mobile

    I have been privileged to witness Jonas and Tom's outstanding customer service and delicate and understanding training of new starts. I have been warmed by this treatment and will without doubt be returning. Superb service and serviceMore

    Thank Mr A
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 2 weeks ago

    Dear Mr. A., Thank you for your excellent review of our hotel, we are delighted you enjoyed your experience with us and you felt our bar staff were outstanding. We are excited to hear you will be returning and look forward to welcoming back soon....More

    Reviewed 3 weeks ago via mobile

    We are on a tour and this was our hotel for 2 nights. It was great. Clean comfortable quiet with good breakfast buffet. Happy to stay here again. Staff very helpful and efficient. The room was clean and the services all worked well.More

    Thank Wayne L
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 3 weeks ago

    Dear Wayne L., Thank you for your excellent review of our hotel, we are pleased you enjoyed your experience with us. Your comments regarding our staff and services will be passed on to all and will serve as encouragement to the entire team. We hope...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$116 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Exeter
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Travelocity, Agoda, Orbitz, Expedia, Priceline, Booking.com, Hotels.com, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Devon >
    • Exeter
    • Also Known As
    • Accor Southgate Exeter ,
    • Mercure Exeter
    Add Photo Photos
    Traveller (183)
    Room & Suite (103)
    Dining (29)
    Pool & Beach (2)
    Hotel & Grounds (159)
    Bathroom (33)
    Business Centre & Event Rooms (11)
    Nearby
    Sponsored by:
    Hotel du Vin Exeter
    1,294 reviews
    .13 km away
     
    Queens Court
    611 reviews
    .92 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Andrew B
    28 June 2017|
    AnswerShow all 2 answers
    Response from MercureExeterGM | Property representative |
    Hi, our breakfast is served from 06:30 to 10:30 Monday to Friday and 07:00 to 11:00 Saturday and Sunday. Thank you,
    0
    Votes
    Bigskiinga
    14 June 2017|
    AnswerShow all 2 answers
    Response from MercureExeterGM | Property representative |
    All our bedrooms have air conditioning, and there is not supplement charge. Thank you to highlight this error on our website. Look forward to welcoming you.
    0
    Votes
    George J
    30 May 2017|
    AnswerShow all 2 answers
    Response from MercureExeterGM | Property representative |
    Hi George, there is a laundry service not too far from the hotel. Onsite we only have a dry cleaning service. GM
    1
    Vote
    Room Tips
    "I would say all rooms are good"
    Read review
    "Rooms overlooking the parking area can be noisy with tour groups arriving."
    Read review
    "Don't bother."
    Read review
    "Please ask for your rooms to be cleaned hours before your arrival"
    Read review
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