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    Mercure Exeter Southgate Hotel

    Southernhay East, Exeter EX1 1QF, England
    011 44 1392 690532
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    2017-11-26 2017-11-27
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     4 people are viewing this hotel
    US$107
    US$96
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    Traveller (191)
    Room & Suite (106)
    Dining (29)
    Overview
    • Excellent37%
    • Very good43%
    • Average14%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,059)
    There are newer reviews for Mercure Exeter Southgate Hotel
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    511 - 515 of 1,984 reviews

    Reviewed 7 February 2016

    I stayed here for 3 nights on a business trip and although the hotel was extremely busy, the hotel staff coped well with the numbers. The room was comfortable and well furnished although I was disappointed only to have a shower and not a bath....More

    Thank Val D
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 8 February 2016

    Dear Val D, Thank you for your review and feedback which is greatly appreciated. I'm delighted you enjoyed your time with us and found the food both at breakfast and at dinner to be excellent which I will ensure I share with the kitchen brigade....More

    Reviewed 6 February 2016 via mobile

    15 of us stayed at this hotel for 2 nights and we couldn't have asked for more! Staff were all extremely friendly and helpful, rooms were lovely, breakfast was delicious, and the pool was enjoyable. The hotel is also in a great location for the...More

    Thank Barbara2387
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 8 February 2016

    Dear Barbara2387, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had a fab stay with us and enjoyed all we have to offer here at the Southgate. I hope we can welcome you all back again soon. Kind Regards,...More

    Reviewed 5 February 2016

    Stayed for 1 night to attend an awards ceremony at the Cathedral. Hotel staff were very friendly and efficient. Room was clean and comfortable especially the bed. Wet health facilities were great and breakfast very tasty with a great choice. Will return for a longer...More

    Thank Mylcara
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 8 February 2016

    Dear Mylcara, Thank you for your recent review and feedback. I'm delighted you enjoyed your stay with us whilst attending the local tourism awards. On behalf of the team and myself we look forward to welcoming you back again soon to the hotel. Kind Regards,...More

    Reviewed 3 February 2016 via mobile

    I stayed here for 3 nights for a work conference and I'm delighted to say that I am pleased. The service was good; friendly polite and extremely helpful staff which to me is the start of an enjoyable stay (even for a business trip). The...More

    Thank LMorningStar
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 3 February 2016

    Dear LMorningStar, Thank you for your review and comments which are gratefully received. I'm delighted you had a great stay with us and enjoyed your time at the hotel and most importantly that you plan to return in the future. We look forward to welcoming...More

    Reviewed 2 February 2016

    From the time of my initial contact with the hotel to the minute we left we had a very positive experience. For this we are very grateful. The Team couldn't be any more helpful. They helped me arrange some suprises for my wife to be...More

    Thank Sarah A
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 3 February 2016

    Dear Sarah A, Thank you for your review and feedback I was delighted to read you had a special anniversary stay with us. I will share your feedback with the team who I know will be pleased to receive this feedback as we try to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$106 - US$200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Exeter
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Devon >
    • Exeter
    • Also Known As
    • Accor Southgate Exeter ,
    • Mercure Exeter
    Add Photo Photos
    Traveller (191)
    Room & Suite (106)
    Dining (29)
    Pool & Beach (2)
    Hotel & Grounds (167)
    Bathroom (33)
    Business Centre & Event Rooms (11)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gerry B
    13 November 2017|
    Answer
    Response from Nicholas C | Property representative |
    Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
    1
    Vote
    William T
    20 October 2017|
    AnswerShow all 3 answers
    Response from Nicholas C | Property representative |
    Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
    0
    Votes
    Jenilovestoshop
    7 September 2017|
    AnswerShow all 5 answers
    Response from EamonnBell | Reviewed this property |
    Sorry just seen your question, I'm sure the hotel will offer tea / coffee etc its non residential
    0
    Votes
    Room Tips
    "try and get a room looking towards the cathedral and on second floor or above"
    Read review
    "Rooms at the rear are quieter."
    Read review
    "All rooms much the same and hotel is quiet for City Centre"
    Read review
    "I had a privilege room and it was quiet but unfortunately the other conditions have badly affected by stay..."
    Read review
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