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Mercure Exeter Southgate Hotel

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Traveller (231)
Room & Suite (140)
Dining (31)
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Overview
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Exeter Southgate Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Mercure Exeter Southgate Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (2,205)
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2,123 results
Traveller rating
791
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307
112
47
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791
866
307
112
47
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All reviewsprivilege roomjacuzzi and saunaleisure facilitiescar parkcity centrelovely hotelper daygood sizenespresso machinereception staffwalk in showerlocation is excellenton site parkingthird floorfew minutes walkbuffet stylestayed for one night
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541 - 545 of 2,123 reviews
Reviewed June 7, 2016

Beautiful hotel. Stayed one night here. Very nice hotel and room. We didn't eat here so can't comment on the food. There is a charge of £12 for using the park here, but the hotel is pretty central to Exeter

Thank donnat61
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded June 8, 2016

Dear donnat61, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had a lovely time with us and hope we can welcome you back again soon. Kind Regards, David Hayden General Manager

Reviewed June 6, 2016

I stayed here for one night in twin bedded room with my daughter for a university open day. It was reasonably priced, about £80 plus another £12 for overnight parking, including use of gym and lovely pool and hot tub. We didn't have breakfast at...More

Thank Lyn B
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded June 6, 2016

Dear Lyn B, Thank you for you review and feedback. I'm delighted you had a good stay with us whilst in Exeter. We do offer our guests a £10 breakfast option if purchased in advance either when making the booking or at check-in which we...More

Reviewed June 4, 2016

Had a overnight stay in Exeter at the Mecure which was ideally situated in the centre of Exeter. It was a Lovely hotel and checking in was easy. Unfortunately we didn't sleep well as we were woken up several times by people passing by outside...More

Review collected in partnership with Mercure Hotels
Thank Janice P
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded June 6, 2016

Dear Jancie P, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had a great stay in Exeter with us and would ask if you could let me know if there as an issue with the window or whether it...More

Reviewed June 4, 2016 via mobile

I've stayed at this hotel a number of times and it never disappoints. Fantastic location in the city centre, just minutes to the shops. On site parking. Helpful staff. Modern bright and high tech rooms. Love the bathroom especially with touch control panel.

Thank Elizabeth_Devon1
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded June 6, 2016

Dear Elizabth_Devon1, Thank you for your review and feedback which is greatly received. I'm delighted you had another great stay with us and hope we can welcome you back again soon. Kind Regards, David Hayden General Manager

Reviewed June 2, 2016

My wife and I recently stayed at the Mercure Southgate Hotel in Exeter as part of a holiday in Devon and Cornwall. The hotel is very well located in a quiet, leafy part of the city and just a short walk from the stunning cathedral....More

Thank MichaelB2009
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded June 3, 2016

Dear MichaelB2009, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your stay with us, thank you for your recommendation and I hope we can welcome you back again in the near future. Kind Regards, David Hayden General Manager

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$102 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (231)
Room & Suite (140)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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beachbum5597
December 1, 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
0
Votes
Gerry B
November 13, 2017|
Answer
Response from Craig F | Property representative |
Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
1
Vote
William T
October 20, 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
0
Votes
Room Tips
"Quieter floor"
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"Rooms higher up may have a better outlook"
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"First Floor is easy to in and out of hotel, but your view is the parking lot."
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"Odd numbers rooms are probably quitter than even numbers"
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