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Clarion Collection Hotel Buckerell Lodge

1.6 km from Exeter centre
  • Free Wifi
  • Free Parking
  • Restaurant
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Topsham Road, Exeter EX2 4SQ, England
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528 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Paignton, United Kingdom
Reviewed 2 days ago NEW

Stayed here for two nights just to explore Exeter and was surprised! On entry to the hotel it looks a little tired and in need of a good refurbishment. The reception staff were friendly enough, albeit quite busy. The Hotel rooms are in both 'old' and 'new' sections. Surprisingly though, the rooms are extremely clean and well proportioned. There is...

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Thank stujay2
Southampton
Reviewed 6 days ago NEWvia mobile

Came here for 2 nights and enjoyed comfort, great breakfast, spotlessly clean room and bathroom. A bonus was wandering the grounds with trees planted by the original owners including an unusual strawberry tree.

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Thank hedgeaspinall
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear hedgeaspinall, Thank you for your review of your recent stay at The Buckerell Lodge. I was pleased to read all aspects of your stay was enjoyed and you particulary enjoyed walking our lovely grounds. We hope to welcome you again in the future. Kind Regards Christopher Francis General Manager

Morpeth, United Kingdom
Reviewed 1 week ago via mobile

This is my second stay here and wasn't impressed last time. This stay was much improved the food was fantastic, great choice and cooked to perfection. The place could still do with an overhaul, but the bedrooms were clean with good wifi.

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Thank L45key
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Gary L, Thank you for sharing your experience following your recent stay at The Buckerell Lodge. I was pleased to read you enjoyed your recent stay and in particular enjoyed the food and commented on how clean our bedrooms are. I will share your comments with our team who will be delighted to read you enjoyed all aspects of...

Reviewed 1 week ago via mobile

Quite possibly the stinkiest mouldy room I have ever had the misfortune to stay in! Asked reception to clear the mould from the window, they did nothing. Bathroom stinks. Extract fan not working. No pen in the room to write feedback, which they would probably also ignore. Find somewhere else better to stay.

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Helpful?
Thank Mark C
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Mark C, Thank you for taking time to share your recent experience at the Buckerell Lodge, part of our SHL hotel collection. As the General Manager responsible for the Buckerell Lodge, I wanted to write to you personally today. First and foremost I would like to offer my sincerest apologies for the standards you experienced at the hotel on...

Exeter, United Kingdom
Reviewed 3 weeks ago

Just returned from a birthday lunch at the Buckerell Lodge . Oh my goodness what a shocking meal , starter was cheep quality pâté served on cheep white sliced bread , that of which you might by from the essentials range at Tesco ! Main course was Cod fish fillets in cream saffron sauce , fish was streight from the...

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Thank Grandadb0b
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you for your comments on Trip advisor, following your recent meal experience with us. I was very sorry and surprised to read your comments as they are not indicative of the usual praise we receive for our food at the Hotel. Once again, I would ask that you accept my most sincere apologies for the disappointment you...

Brighton , East Sussex
Reviewed 3 weeks ago

Positives, free parking and decent Wi-Fi Not so good- like stepping back in time and not in a good way, rooms are bit dingy and needs updating, The bar area is full of really old dirty chairs that are falling apart , and tables that have seen a better day a long time ago. The bar area is like some...

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Helpful?
Thank rhodesiabill
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you for your recent review on our Hotel. Your comments are very useful to us and taken very seriously. We have had similar observations made in the past and am pleased to inform you that we are soon to be embarking on a full refurbishment of our public areas, which will address the issues you raised. Hopefully...

Cambridgeshire, UK
Reviewed 3 weeks ago

Stayed overnight on a Saturday when visiting the town. Fifty-three quid for a twin, room only, which was fine - but if I'd been charged the £125 that a previous contributor stated she was, I would have expected better. Didn't stay for breakfast as I needed a prompt departure the following morning, so can't comment on this aspect. The receptionist...

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Thank NGB_May2007
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you very much for taking the time to write a review of our hotel following your recent stay with us. I was pleased to see that you enjoyed your stay. Please contact us again, should you be returning to Exeter, and I am sure you will get a good deal. Sincerely Henrik

Greater London, United Kingdom
Reviewed 3 weeks ago

We were advised to book Buckerell Lodge for drinks and food following a cremation just down the road. We had difficulty actually making the booking and payment, which is required in advance. We were put in a function room which was not connected to the hotel. There was nowhere to hang coats. The service was poor - I kept having...

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2Thank annehY6684WQ
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you very much for your review, following the recent event held at the Hotel. Please accept my apologies for not having responded to you sooner, the reasons for which I have explained in my earlier email to you. Please be assured that we take careful note of all comments received and do aim to please all of...

London
Reviewed 4 weeks ago via mobile

Put simply, I didn't know what to expect. I booked this through Buyagift for my anniversary and was really pleasantly surprised - the photos don't do it justice. The staff were so friendly and polite. The room was clean and a good size and the restaurant menu was great- I didn't feel the need to go beyond the hotel for...

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1Thank sonia582
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Sonia Thank you very much indeed for reviewing our Hotel following your recent stay with us. I was so pleased to see that our staff looked after you and that you enjoyed your stay. Please be assured that I have also noted you additional comments which are very useful. I hope we may offer you our Hospitality again in...

Crediton, United Kingdom
Reviewed 4 weeks ago

I attended this venue alone and was very well looked after by Dan, while I could not be considered a regular he remembered me which is always a nice touch. Could not have done more to make me feel at ease and that my business mattered. all details you would expect covered and more. I have been really impressed with...

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Thank Graham Q
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Graham Thank you very much for your review on our Hotel, I was so pleased to see that you enjoyd yoru stay and that Dan looked after you so well. We look forward to seeing you again very soon. Sincerely Henrik

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just a mile from Exeter City Centre, surrounded by mature trees and 4 acres of landscaped gardens the hotel has easy access from the motorway and ample free onsite parking. Good quality restaurant, bar meals and room service is available. ... more   less 

Additional Information about Clarion Collection Hotel Buckerell Lodge

Address: Topsham Road, Exeter EX2 4SQ, England
Region: United Kingdom > England > Devon > Exeter
Price Range: $93 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel Buckerell Lodge 3.5*
Number of rooms: 54
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Also Known As:
Buckerell Hotel Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Collection Hotel Buckerell Lodge staff and other travellers.
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Questions? Get answers from Clarion Collection Hotel Buckerell Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If disabled or with mobility issues, book a room on the ground floor. If single don't expect too much.”
 of 5 bubbles peterg805, 12 Jan 2017 | Read review
“Some ground floor rooms have direct access to the garden with patio doors”
 of 5 bubbles hazel449, 9 Jan 2017 | Read review
“Head for the far end of the building - the modern extension, by the fire exit”
 of 5 bubbles Mandersabroad, 26 Dec 2016 | Read review
“Ask for a room at the back as the hotel is very near the main road.”
 of 5 bubbles najllib, 11 Nov 2016 | Read review
“Only 2 floors but no lift”
 of 5 bubbles sabatinos, 21 Oct 2016 | Read review
5 of 5