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SITU - Serviced Apartments West Street Mews

May 7 May 8
1 room 2 adults 0 children
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SITU - Serviced Apartments West Street Mews
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39 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed 3 weeks ago

As an increasing fan of self catering for longer business trips, these apartments largely play into my preferences. Decent location (travelled via train to Exeter St Thomas), clean and mostly fine. However, what stops this getting a 5 compared to others I've stayed in were niggles rather than anything major - e.g. no dishwasher, no shelves of any size in...

Thank MAAontour
Reviewed 4 weeks ago

We stayed 3 nights recently and I would highly recommend these apartments to anyone (apart from those who cant climb stairs ) . Really well appointed. Everything you could need and some lovely touches including a fresh pint of milk in the fridge on arrival. I would rather you didn't go when I want to go back next time because...

Thank Martin B
Manchester, United Kingdom
Reviewed 5 February 2017 via mobile

Stayed at the West Street Mews Apartments from 3/2/17 - 5/2/17, These Apartments are modern and spotlessly clean and in a very ideal location for exploring Exeter, there is a welcome pack waiting for you on your arrival and the Situ staff are available by email or phone should you need anything, fantastic bedrooms with very comfortable beds and tv's...

Thank Steve C
SITU S, Guest Relations Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Steve C Many thanks for taking the time to review your stay with us at West Street Mews in Exeter. I was delighted to read that you had an enjoyable weekend break. Thank you for highlighting all of the facilities available within our apartments, we have 11 apartments at West Street Mews each individual with their layout, some town...

Reading, United Kingdom
Reviewed 30 November 2015

from start to finish I could fault this accommodation. We arrive late evening to find a warm, easily accessible apartment. The instructions that Room B gave us were clear which made our late arrival easy. I am very picky when it comes to cleanliness......and this apartment couldn't be faulted! Close walk to the town centre across the road from major...

Thank BicHotel
London, United Kingdom
Reviewed 11 September 2015

Great facilities, good location (especially for road transport), lovely and quiet even though near the road. Our shower wasn't working, called them in the morning on a Saturday and it was fixed that afternoon - great response and much appreciated

Thank WarrenMcIntosh
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear WarrenMcIntosh, Thank you very much for taking the time to review your stay with us at West Street Mews in Exeter. I am delighted to hear that you enjoyed your stay and although sorry to hear that you had a problem with your shower, that it was addressed quickly. We know things will not always go to plan all...

Exeter, United Kingdom
Reviewed 16 June 2015

Close to town, this is a spacious and modern apartment that is well kept and furnished. Was also pleasantly surprised at the out of hours service when we called for assistance regarding the heaters. The person on the other line was extremely friendly and quick to assist.

Thank NicLau9669
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear NicLau9669, Thank you very much for taking the time to review your stay with us at West Street Mews, and I am very pleased to see that your overall stay was positive. I'm sorry you needed to call us to operate your heating, although am very pleased to hear that our out-of-hours support staff helped you to resolve the...

Melbourne, Australia
Reviewed 10 June 2015

When one pays for good accommodation, you expect more than one toilet roll per bathroom. No tissues provided. I wanted to hand wash a garment, no plug for the sink. Certainly wasn't going to wash my expensive top in a kitchen bowl! No cupboards, shelves in the bathroom for amenities, only a basic free standing set of minute shelves. Parking...

Thank mezb2015
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Mezb2015, Thank you for taking the time to review your stay, and I'm very sorry to hear that you did not feel everything was up to the standard you would expect. If I may address each of the issues individually: * There should have been one toilet toll on the holder, and a further toilet toll in a draw...

London, United Kingdom
Reviewed 11 April 2015

I stayed here (apartment #9) with a colleague and was very impressed by the facilities! The apartment was two stories with a lovely spacious living/dining area downstairs and a fully functional kitchen. The rooms upstairs each had a tv, double bed and plenty of room with a shared bathroom. There is wifi and Sky tv (not that we had time...

Thank Rhian W
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Rhian W, Thank you very much for reviewing your stay with us at West Street Mews and I am so pleased to read all your kind comments! As you mentioned, the apartment you stayed in is set across two floors, with lounge and kitchen on the ground floor and bedrooms and bathroom on the 1st floor. The vast majority...

Perth, Australia
Reviewed 9 March 2015

We stayed in apartment 6, which is up two flights of stairs and no lift. There is no free parking onsite, you can however park outside to drop off luggage. It iis a little walk to the multi storey parking which may cause some difficulty especially if it is raining! The apartment was clean and comfortable although the main sitting...

Thank Debbie M
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Debbie M, Many thanks for your review. It is extremely insightful and provides some great points for other guests to consider. There is parking outside the apartment free of charge between the hours of 6pm - 8am, but you are correct, the public car park is a short walk away. Our team at the offices are always available via...

Herkenbosch, Nederland
Reviewed 6 March 2015

On our first 5 week trip(november/december 2014) we stayed at apartment #1, this is a good 2 bedroom apartment. very quiet because it is at the end of the courtyard, in the apartment there is a average size bathroom with a shower and a nice livingroom. on our second 2 week trip(januari 2015) we stayed at apartment #4, this apartment...

1Thank Norman S
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear normansimons, Thank you for your lovely review. It is great to hear you have now stayed with us twice at these apartments. It is great you got to experience two different apartments. Apartment 1 is a two bedroom town house split across 3 levels, while Apartment 4 is on the first floor of the building but across one level....

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May 7 May 8
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
West Street Mews serviced apartments in central Exeter are a fantastic selection of one and two bedroom self-contained accommodations situated just five minutes walk to the historic Exeter Cathedral, and two minutes walk to the beautiful quayside. Built around a central courtyard and against the ancient Roman city wall, West Street Mews provides guests a peaceful haven from the hustle and bustle of the city centre, yet all the conveniences and amenities that Exeter has to offer within a short stroll. SITU are proud to be able to offer these apartments as the only self-contained serviced apartment building in Exeter - an ideal choice for companies booking on behalf of staff, or individual business travellers looking for a home away from home, while visiting Devon. Each apartment is tastefully furnished, including a fully fitted and equipped kitchen with everything guests could require to prepare a meal, comfortable lounges with flat screen SKY TV, and wired internet connection (WiFi also available throughout the apartments). The bedrooms also offer flat screen TV's and a choice of double, king and twin beds, to suit individual guests needs. Supporting this unique accommodation is the service that SITU provides. The housekeeping team attend the property on a weekly basis (for guests staying over 7 nights), providing a light clean, along with changing bed linen and towels. A property manager is also on hand 24 hours per day to attend to any queries guests may have during their stay. Truly a hidden gem, West Street Mews is a fantastic alternative to anyone looking for an alternative to the traditional hotel in Exeter. ... more   less 

Additional Information about SITU - Serviced Apartments West Street Mews

Address: West Street Mews, Exeter EX1 1BB, England
Region: United Kingdom > England > Devon > Exeter
Price Range: $128 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SITU - Serviced Apartments West Street Mews 3.5*
Number of rooms: 11
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Questions & Answers

Questions? Get answers from SITU - Serviced Apartments West Street Mews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments 1-3 are town houses on 3 levels so avoid if stairs or bedrooms on split levels are a problem for your group.”
Merman101, 30 Dec 2014 | Read review
“It traveling with a buggy, the townhouses are best as they're on the ground floor, so you can avoid the steps.”
EmmaH778, 5 May 2013 | Read review
“There is no reception desk there, but a number provided for a meet and greet service on check in, this number can be used at any time.”
StephS817, 14 Mar 2013 | Read review
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