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The City Gate Hotel

266 reviews
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Traveller (67)
Room & Suite (26)
Dining (6)
Overview
  • Excellent38%
  • Very good34%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“beer garden”(20 reviews)
“fudge”(16 reviews)
“the pub”(34 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)Write a Review
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87
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87
35
24
17
Show reviews that mention
All reviewsbeer gardenfudgethe pubcomplimentary portnext morningno liftgreat bathroomcentral locationdouble glazinggood sizefew minutes walkboutique hoteltown centrefantastic staymember of stafffantastic locationcar park
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1 - 5 of 255 reviews
Reviewed 1 week ago

Beautifully decorated, friendly staff and good food. No espresso at breakfast, unfortunately. Convenient location. No parking but there is a public car park very nearby. Would definitely stay here again.More

Thank 552susan
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 4 days ago

Hello 552susan, I hope you are well. I would like to personally thank you for taking the time to review your recent experience at The City Gate. We strive every day to ensure our guests have a wonderful, relaxing experience at our hotel and it...More

Reviewed 1 week ago

This trip was booked for my boyfriend's birthday as a bit of a weekend getaway. On arrival there was a lovely greeting from staff and we were shown to our room. We were in Room 5 which was at the front of the building, I...More

Thank Katherine J
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 4 days ago

Hello Katherine J, I hope you are enjoying your week! I would like to personally thank you for taking the time to review your recent experience at The City Gate. This type of thoughtful feedback is extremely helpful and important to us in delivering the...More

Reviewed 3 weeks ago via mobile

The room itself was beautifully finished with lovely touches, such as real milk, craft teas and good quality coffee, fudge and port- however the room was very small for the price. The breakfast was very disappointing- friendly staff but we were the only couple being...More

Thank LWBD
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 2 weeks ago

Hello LWBD, I hope you are well. Thank you for taking the time to review your recent visit at the City Gate. I have passed your comments regarding our breakfast service to the relevant managers, we very much appreciate our guests comments and your feedback...More

Reviewed 3 weeks ago via mobile

Me & my partner came here to spend our anniversary - beautifully finished bedroom and bathroom, felt very homely - lovely staff very attentive and helpful. Great location as right in the heart of town. Really enjoyed our stay here! We definitely be back soon!More

Thank Elisha L
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 2 weeks ago

Hello Elisha, I hope you are well. I would like to personally thank you for taking the time to review your recent experience at The City Gate. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of...More

Reviewed 20 January 2018 via mobile

From the moment we arrived, the staff were very welcoming and attentive every time we saw any of them. Our room was lovely, a very high standard and offered a great nights sleep. The bar area felt pleasant and appeared to be a desirable spot...More

Thank Robin G
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 5 weeks ago

Good Morning Robin G, I hope you are well! We appreciate all feedback from our customers experiences and thoughtful reviews like yours, really does go a very long way! I am glad your enjoyed your room, next time you stay, feel free to ask for...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$135 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Exeter
Room types
Non-Smoking Rooms
Details
Price range
US$135 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Exeter
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (67)
Room & Suite (26)
Dining (6)
Questions & Answers
Ask a question
Steve K
25 May 2017|
AnswerShow all 5 answers
Response from Sweething69 |
Yes they are in the beer garden 😀
0
Votes
958itchyfeet
16 May 2017|
AnswerShow all 2 answers
Response from City_Gate_Exeter | Property representative |
Hello, I'm afraid we don't allow dogs in our hotel rooms.
0
Votes
melgie
7 June 2015|
Answer
Response from City_Gate_Exeter | Property representative |
I am afraid we do not have our own parking, however there are 2 carparks over the road from us, Mary Arches and Harlequins.
2
Votes
Room Tips
"Try asking for rooms further away from the bar - in the summer I can imagine the beer garden being quite..."
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"Even though the Hotel was very busy with parties, we didn’t have any noise travelling up to our rooms.."
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"From reports, all rooms are of equal very high standard."
Read review
"we had room 1 and it was amazing. quiet and fantastic AC"
Read review
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