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Copthorne Hotel Plymouth

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827 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel Plymouth
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Showing 815: English reviews
Lichfield, United Kingdom
Reviewed 2 November 2016

This hotel was clean staff very good and helpful didn't eat in the hotel so cant comment on the food it is in a good location although the parking was very hard to find there was one space outside the hotel witch i got but had to pay £7.50 for an overnight stay

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Helpful?
Thank muriel m
Management response:

Dear muriel m, Thank you for your valuable feedback received after your recent stay with us. We sincerely appreciate your commentys and we are delighted that you enjoyed your stay with us. Please accept my apology for any inconvenience caused by our parking arrangements. We have a total of 60 parking bays within the hotel but they can occasionally be...

Pembrokeshire, United Kingdom
Reviewed 1 November 2016

needed to find somewhere decent quick and easy to get down to Plymouth for a meeting on Sunday. After a couple of unsatisfactory responses from different places, rang the Copthorne directly. Excellent. Booking was quick and hassle free and included very secure parking in their own underground park right in the city centre, lift to hotel reception. Standard room was...

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Helpful?
Thank martin c
Management response:

Dear martin c, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your detailed and balanced feedback and we are delighted that you clearly enjoyed your stay. We trust that you will stay with us again on your return to Plymouth and that you will also see our...

Penryn, United Kingdom
Reviewed 29 October 2016

The staff were extremely pleasant and helpful, they couldn't do enough for us. The room was clean and spacious, with a lovely bathroom. A great location for our shopping trip. We ate in the hotel restaurant, great value, a beautiful meal. We will definitely be back, this will be my hotel of choice in Plymouth from now on. Victoria greeted...

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Helpful?
1Thank victoriakeast
Management response:

Dear victoriakeast, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. I am so pleased to read your wonderful comments on our staff; particularly Victoria - we are so proud of all of our team members...

Santa Monica, California
Reviewed 26 October 2016

I have stayed here many times. Sadly it is very dated, the bar is not really worth sitting in. The breakfasts are ok as is the general menu. All in all, stay if there is nothing better. The main benefit is that one can walk easily to the shops and mall.

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Helpful?
Thank Ian A
Management response:

Dear Ian A, Thank you for your review of our hotel after your recent stay. Please accept my apology for your disappointment with various aspects of our hotel; specifically our current standard of décor and furnishing in the bar area. We are very aware of these current shortcomings but I am able to assure you that we will be attending...

Findon, United Kingdom
Reviewed 20 October 2016

Stayed for the first time this week, I am registered disabled but found the access to the reception hard to find, getting to the car park at the side of the hotel, involved a 2 mile tour to get there, there is no lift access from the garage, the staff are most welcoming, and the food was very good, but...

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Helpful?
Thank roy_clough46
Management response:

Dear roy_clough46, Thank you for your review of our hotel after your recent stay. I appreciate your feedback and thank you for your positive comments on our staff and food quality. However, please accept my apology for any frustration with our current parking access. The local council recently made significant changes to the one-way road system and we are still...

Wgc
Reviewed 18 October 2016 via mobile

Room was functional not too small. Nice size bathroom and plenty of towels and toiletries. Staff are lovely but underground car park a pain. Would be good to know about it before you park the car and take all your luggage out. Leave it there until you have directions

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Helpful?
Thank Mel M
Management response:

Dear Mel M, Thank you for your review of our hotel after your recent stay. I know my staff will be delighted to read your positive comment. Please accept my apology for any frustration with our current parking access. The local council recently made significant changes to the one-way road system and we are still awaiting our new directional signage...

Sandhurst, United Kingdom
Reviewed 17 October 2016

Booked several rooms for the wedding of my son. The condition of the rooms was variable. One corner room was a good size with glass windows on 2 sides with a nice view overlooking Plymouth but the others were a bit cramped with windows overlooking a building that was being renovated. The underground protected parking is good and free but...

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Helpful?
Thank Ranjan M
Management response:

Dear Ranjan M, Thank you for your detailed review of our hotel after your recent stay. Please accept our congratulations on your son's wedding. Although I can see that you noted the difference between one of our corner deluxe rooms and the balance which were club or standard rooms, I am glad to see that overall, you enjoyed your stay...

Reading, United Kingdom
Reviewed 8 October 2016 via mobile

I've stayed at a few Copthorne hotels and find the level of quality generally quite satisfactory. Having now stayed in the Plymouth Copthorne on two occasions I'm confident to say that this particular hotel is in need of renovation. Firstly, trying to park there is a nightmare. I'm pretty certain that I'll have a ticket on the way for driving...

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Helpful?
Thank BerkshireBoyTravels
Management response:

Dear poolsandcocktails1, Thank you for your detailed review of our hotel after your recent stay. Please accept my apology for your disappointment with various aspects of our hotel; specifically the access to our our car park which has been recently changed by the council with new one-way street systems as a result of the relocation of the bus station. We...

Reviewed 30 September 2016 via mobile

I spent a week in your hotel which is very nice. But I found most staff were there for the paycheck and apart from a gent on reception on my first night that provided me with direction's and guidance as to where I could go for good food. But on my last night I met Tamy Jane at the bar...

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Helpful?
Thank Dean H
Management response:

Dear Mr Herridge, Thank you very much for your delightfully crafted and insightful review of our hotel after your recent stay with us. While I am naturally disappointed to read of some indifferent service levels from certain of my staff members, I am delighted to read your super comments on Tami-Jane, Gareth and Brynley. We are continually striving to be...

Redhill, United Kingdom
Reviewed 28 September 2016

I booked this hotel a couple of days beforehand for an overnight stay in Plymouth, as I had to attend a funeral. I grew up in the city and remember the Copthorne opening, it was a big deal for Plymouth at the time to get a proper hotel like this! Times have changed and the SW has caught up a...

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Helpful?
Thank Caroline C
Management response:

Dear Caroline C, Thank you for your valuable feedback received after your recent stay with us. We sincerely appreciate your detailed comments and are I am delighted that you clearly enjoyed your stay with us. I have noted your comment on the current state of our bathrooms and lighting. I can assure you that these are both issues that we...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bentley's Brasserie
Bentley's Brasserie
Cuisines: French, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Copthorne Hotel Plymouth

Address: Copthorne Hotel Armada Way, Plymouth PL1 1AR, England
Region: United Kingdom > England > Devon > Plymouth
Price Range: $83 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Copthorne Hotel Plymouth 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Plymouth Copthorne Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Plymouth staff and other travellers.
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Questions? Get answers from Copthorne Hotel Plymouth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forth floor best views but ask to be on hoe side.”
 of 5 bubbles O2776LUrichardc, 9 Nov 2016 | Read review
“Looking towards the sea and higher up.”
 of 5 bubbles U2829VWjohnd, 8 Nov 2016 | Read review
“A place to stay if you want to be well looked after”
 of 5 bubbles victoriakeast, 29 Oct 2016 | Read review
“in the town centre”
 of 5 bubbles roy_clough46, 20 Oct 2016 | Read review
“South side corner rooms are larger and have 2 windows with good views.”
 of 5 bubbles ranjanm779, 17 Oct 2016 | Read review
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