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Bay Torbay Hotel

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Bay Torbay Hotel
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673 Reviews from our TripAdvisor Community

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Showing 673: English reviews
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Combe Martin
Reviewed 3 days ago NEWvia mobile

The mattress on the double bed went up one side down the other side dust every where paper stuffed down the side of pipes in bathroom that just put me off straight away could not falt the restaurant our waitress nikki she was so pleasant and nice she deserves a star. Would not stay there again in side the hotel...

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Helpful?
Thank Teresa O
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hit Teresa O, thank you for your review and I am sorry if the room that you stayed in did not each the standards that we strive to deliver, on this occasion. I will look into the comments that you have made. On a positive note, thank you for your kind words regarding nikki who will be pleased to know...

Surbiton, United Kingdom
Reviewed 3 days ago NEW

We've stayed in a good handful of hotels in Torquay and have found them all to be quite depressing. Characterless, dated and dirty. We decided on The Torbay after reading TripAdvisor reviews for our latest trip down, and I'm pleased to say we weren't disappointed. We got a warm welcome from Gary on Reception who was very helpful throughout when...

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Helpful?
Thank Sebastian K
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Sebastian K for your review of your stay with us. I am glad that you enjoyed the hotel and that the staff and in particular, Gary, looked after you. I am pleased that you enjoyed the room that you stayed in and we hope to deliver you a similar service when you revisit in few months time for...

Manchester, United Kingdom
Reviewed 3 days ago NEW

To explain this incident in more detail We stayed at the Bay Torbay hotel in Torquay and we were allocated a family room , We were Two adults and one 8 year old child in Room 322 and we had to put up with loud building works going on in the corridor outside a our room and the smell of...

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Helpful?
Thank Gayleledshamf
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Gayledshamf and thank you for writing a review. We try our best to cause as minimal disruption as possible during the bedroom refurbishments and attempt to ensure that our guests aren't discomforted. The majority of our guests find that it does not inhibit their stay and are positive in the way in we which we refurbish the rooms and...

Leamington Spa, United Kingdom
Reviewed 4 days ago NEW

Thought i must respond after latest review i stopped for a week in February for £249.10 half board including 4 drinks on two nights and aso a free bottle of wine n arrival inclusive of the single room supplement of £35 I thought the food was of better standard than other Shearings hotels i have stopped in peoples expectations on...

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Helpful?
1Thank rogerbrownleam
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you for your review of your stay with us. I am pleased to see that you enjoyed your stay with us and that you found us to be a good value for money holiday. I hope that we will see your return in the near future.

London, United Kingdom
Reviewed 5 days ago NEW

LOCATION: Excellent location, facing the sea on Torbay Road, only a minute or two walk from shops, eateries, the harbour, the marina and bus stops. HOTEL FACILITIES: Ballroom, Function rooms, Reception, 2 Bars, Restaurant, Café, 3 Lounges, Swimming Pool, Male & Female changing rooms, lift, wc facilities on ground level, Free WiFi. Pease note this review is based on my...

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Helpful?
Thank Edgware2011
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Edgware2011 for your review of your stay at the Torbay. it would be impossible to answer every point that you have made, however rest assured we will look into all the comments you have made and where appropriate look at how we can improve our service to our guests. We do have many satisfied customers and many positive...

Worcestershire, United Kingdom
Reviewed 1 week ago via mobile

I really don't know what people expect for the money they pay ! We stayed for 3 nights and had a full English breakfast every morning, a 3 course meal every night and 4 free drinks each on Saturday for the price of £185!!! Our room was comfy and clean. Yes they are refurbishing it, but it has to be...

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Helpful?
Thank CheddarCheese90
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Jackie Rogers and thank you for your review of your stay with us. It's lovely to read that you had a great time with us and I'd like to think that we offer great value for money holidays too. We do try to limit the disturbance when refurbishing bedrooms and I am pleased that it caused you no disruption...

Dumfries and Galloway, United Kingdom
Reviewed 1 week ago

Went on a 4 day 3 night Holiday to Torquay and stay at the Torbay Hotel on a half board basis. Breakfast is on a help yourself service, cereals, toast, although toaster is really slow, and cooked breakfast. Cannae fault the breakfast at all, the Chef was always re-filling when empty and the tea/coffe man was always on hand to...

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Helpful?
1Thank Kairlan M
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Kairlain M and thank you for your review. I am sorry that you had a few issues you were unhappy with, especially as so many of our guests enjoy so many aspects of the hotel. We strive to ensure all our guests have an enjoyable holiday and I will look into the issues that you have raised and I...

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Had a fabulous 4 days here last week Beautiful Hotel good food and lovely staff Thankyou for making our stay good Seafront location and nice and flat for disabled people like myself. Plenty to do and see just across road from marina

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Helpful?
Thank hazelsmout
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi hazelsmout and thank you for the review of your recent stay with us. I am glad that you had a enjoyable stay with us and that you were looked after by our staff. We also look forward to your next stay with us

Pontefract, United Kingdom
Reviewed 2 weeks ago

Trip down with the Shearings Coach was very well organised in very modern coach with excellent driver. Stayed in room 326 a large, warm spotlessly clean double room although view out not too good, and as far as you can get from the only lift, but not a problem for us. Staff very pleasant and helpful. Food both breakfast and...

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Helpful?
1Thank Pads0n
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi PadsOn thank you for your kind review of your recent stay with us. I am glad that you enjoyed the hotel and the service from the staff. its always pleasing to hear that they looked after you while you were here as they are important to our success. We look forward to seeing you again in the new future.

York, United Kingdom
Reviewed 2 weeks ago

had an enjoyable stay rooms nice and clean lovely and warm in hotel . we had good entertainment every evening.bingo a quiz and on to a singer we went with shearings we had a top class driver well done Richard.the bus stop is just opposite the hotel so a good choice for exploring. .

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Helpful?
1Thank hebdonann
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi hebdonan and thank you for your review. I am glad that you enjoyed your stay with us and we look forward to your next visit

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, 'grand features in warm surroundings,' and includes front-facing rooms with modern facilities - the Premier and Superior rooms are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre's shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka "Rock Walk") has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 

Additional Information about Bay Torbay Hotel

Address: Torbay Road, Torquay TQ2 5EY, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $123 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Torbay Hotel 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Torbay Hotel Torquay
Hotel Style:
#36 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Torbay Hotel staff and other travellers.
24 questions
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birmingham
9 months ago
over a year ago
Bedford, United Kingdom
Sheffield, United Kingdom

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Questions? Get answers from Bay Torbay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea front rooms are lovely!”
 of 5 bubbles seabassk10, 20 Feb 2017 | Read review
“Do not book until the builders have gone.,”
  • downstairs sitting room
 of 5 bubbles Gayleledshamf, 20 Feb 2017 | Read review
“Definitely ask for a quiet room, we did but still was noisy with the entertainment and woken up at 5am with the heaters.”
 of 5 bubbles kairlanm, 15 Feb 2017 | Read review
“stayed in room number 326 nice large room all mod cons. lift can be a little slow at busy times only takes 7.”
 of 5 bubbles hebdonann, 7 Feb 2017 | Read review
“back facing are better”
 of 5 bubbles Brian-Snellgrove, 17 Jan 2017 | Read review
5 of 5