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The Imperial Hotel

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The Imperial Hotel
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2,518 Reviews from our TripAdvisor Community

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Showing 2,498: English reviews
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Portsmouth, United Kingdom
Reviewed 2 days ago NEW

I sea view room is a must to appreciate the beautiful coastline. Excellent staff who were helpful and professional from the front of house, restaurant, bar and housekeeping. All public areas well maintained and beautifully presented with flowers.

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1Thank Team_Hassall
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Team_Hassall, Thank you for your review, im so pleased that you enjoyed your stay and I will pass on your lovely comments to the team. We look forward to welcoming you back soon.

Stafford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returned from 4 nights at the Imperial and can't speak highly enough of it. We've stayed pretty regular over the years and always love it. We did have a bit of a sticky time on one visit when it was going through a bad patch but the management were brilliant. The place has changed hands last August and I...

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Thank andyh20
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Andyh20, Thank you for your lovely review, im so pleased that you enjoyed your stay and our beautiful hotel and I will pass your comments on to the team as all feedback is important. We look forward to welcoming you back soon.

Yeovil
Reviewed 2 days ago NEW

very helpful friendly staff. Amazing building with spectacular views of the bay. Very quiet and relaxing with great liesure facilities. Well stocked bar and great service. Rooms very clean and tidy with supremelly comfortable beds.

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Thank matthewcB8667WT
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Matthew, Thank you for your lovely review, im so pleased to read how much you enjoyed your stay with us and look forward to welcoming you back soon.

merseyside
Reviewed 3 days ago NEWvia mobile

On a business trip and stayed 2 nights. The room was huge and the bed super king, the hotel is apparently going to be refurbished soon by the new owners. It's a beautiful Victorian hotel which will benefit from an up date as it is a little tired in places. Breakfast was really good and the view from the restaurant...

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Helpful?
Thank luntyMerseyside
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear luntyMerseyside, Thank you for your review, we are so pleased that you enjoyed the hotel and facilities. We look forward to welcoming you back whenever you are in the area.

Margate, United Kingdom
Reviewed 3 days ago NEW

The Imperial Hotel is located on a cliff top just a few yards from Torquay with great views across the harbour, so if you can get a room with sea view. The room was very large and comfortable although at the time of our visit the heating was faulty meaning our end of the hotel was to say the least...

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Helpful?
Thank gadgemoore
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear gadgemoore, Thank you for your review, im glad that you enjoyed your stay with us, we have reduced temperatures now and assure you that your next visit will be more relaxed with heating. We do have limited parking and provide secure outdoor and garage parking for residents and I will certainly pass your feedback on. We look forward to...

Sydney, Australia
Reviewed 3 days ago NEW

The room and bed were very large and clean. The bathroom shower could do with improvement, as it was a fixed unit too close to the wall. The temperature was difficult to control, usually far too hot, and the shower could have had more power. Apart from that the overall room was good

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Thank Jannie1812
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Jannie1812, Thank you for your review, I will speak to maintenance regarding your bathroom issues and bring it up as we look at planned refurbishments as all feedback is constructive to making every room special. I look forward to welcoming you back soon.

Plymouth, United Kingdom
Reviewed 4 days ago NEW

Myself and my mum had a spa break, with a nights stay. It was brilliant value for money. The hotle and food was amazing. The spa is a little dated, but had everything we wanted. We stayed in a deluxe rooms with a sea view, it was so lovely. Overall a very pleasant weekend. We will be making it a...

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Thank charleneh909
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Charleneh909, Thank you for your review, I am so pleased to read that you and your mum had such a wonderful stay and look forward to welcoming you back soon.

Bordon, United Kingdom
Reviewed 4 days ago NEW

Our third weekend break at this fabulous faded seaside glamour Hotel. Always a lovely relaxing experience, hopefully the new owners will start to improve some aspects of the Hotel which is quite tired in places

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Thank Firsdale
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Firsdale, Thank you for your review, its wonderful to read that you enjoyed your stay and return again. We have refurbishment plans over the next few years and look forward to you seeing new and exciting rooms and facilities on future visits.

Cardiff, United Kingdom
Reviewed 4 days ago NEW

This is a fab hotel with really helpful and friendly staff. However, we stayed in room 120 , which had an adjoining door to the room next door providing no sound proofing . Infact it helped to create the feeling that you were in the same room as your neighbours. Ours were having a great time, and had really good...

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Thank 880joannap
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear 880joannap, Thank you for your review. Im glad you like the views and staff however sorry to hear that you did not sleep well. If there are ever problems with more boisterous neighbours please inform reception and we will make sure the noise is reduced as it is unfare on other guests. We will also move guests to another...

dartmouth, United Kingdom
Reviewed 4 days ago NEW

Good hotel -fab rooms -food really great quality. Just lacking in a bit of atmosphere and car parking charges high! Also do check bill carefully we had numerous errors on ours -mainly from the restaurant.

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Thank Martin C
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Martin C, Thank you for your email. Im glad that you enjoyed your overall stay with us and I will speak to the restaurant manager as all bills have to be signed and checked on all meals so apologies if this was not the case and there was an issue. We look forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Imperial Hotel is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Of the 152 bedrooms, 60 are sea-facing premium rooms, 29 deluxe rooms with sea views, and 13 suites. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more   less 

Additional Information about The Imperial Hotel

Address: Park Hill Road, Torquay TQ1 2DG, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $103 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Imperial Hotel Torquay
Barcelo Torquay
Imperial Torquay
Torquay Imperial Hotel
Hotel Imperial Torquay
Hotel Style:
#3 Spa Hotel in Torquay
#10 On the Beach Hotel in Torquay
#10 Business Hotel in Torquay
#12 Luxury Hotel in Torquay
#27 Romantic Hotel in Torquay
#31 Family Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
39 questions
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Questions? Get answers from The Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only stayed 1 night so were not concerned but as the sea views are fantastic suggest sea view room”
 of 5 bubbles gadgemoore, 22 Mar 2017 | Read review
“Rooms on fourth floor with sea view”
 of 5 bubbles olwenwilliams99, 19 Mar 2017 | Read review
“Request a view over the bay (but it costs extra)”
 of 5 bubbles , 16 Mar 2017 | Read review
“For just a little bit more money upgrade to a delux room which overlooks the sea”
 of 5 bubbles panperry, 14 Mar 2017 | Read review
“We were on he second floor so the view was great. Not sure if all rooms have this view.”
 of 5 bubbles Q456UBkatel, 14 Mar 2017 | Read review
5 of 5