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TLH Toorak Hotel

684 reviews
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Traveller (64)
Room & Suite (124)
Dining (59)
Overview
  • Excellent36%
  • Very good43%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“terrace room”(19 reviews)
“tlh group”(15 reviews)
“other hotels”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (684)Write a Review
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1 - 5 of 680 reviews
Reviewed 5 days ago via mobile

Although our stay was ok there was really no warmth to anything . The majority of the staff didn't seem interested in there jobs so when you had a pleasant interaction with one of them it really stood out. The food was o.k.!! You self...More

Thank b0sw0rth60
Response from Ben R, General Manager at TLH Toorak HotelResponded 3 days ago

Dear Reviewer, Thank you for your feedback and I am glad that on the whole you enjoyed your stay. I will pass your comments onto the relevant departments to make sure we are putting right the issues that you found. We do have cups available...More

Reviewed 1 week ago

I went with a friend and had a double room for single occupancy. Mine was very tired with an old fashioned bathroom and with stains on the bedroom carpet. The bed was not made properly each day, just pulled up and tidied ,leaving the sheets...More

1  Thank Edward F
Response from Ben R, General Manager at TLH Toorak HotelResponded 4 days ago

Dear Edward, Thank you for your kind review and I am pleased to hear that you had an enjoyable short mat bowling break with us. It is nice to hear that you found the dining experience excellent and received good service while you were here...More

Reviewed 1 week ago

We have had short breaks at the Toorak before, at differing times of the year, but never over New Year before. We had a 5 night break (30/12 - 4/1). The fact the Toorak itself was 'Adult only' from our arrival until 2nd Jan was...More

1  Thank SunseekerSaral
Response from Ben R, General Manager at TLH Toorak HotelResponded 1 week ago

Dear Sara, Thank you for your very kind feedback and I am glad to hear that you enjoyed yourself during the new years celebrations here at the Toorak hotel. I am glad that you found the room well appointed and suitable for your needs as...More

Reviewed 2 weeks ago

We had a large room with one double and two single beds. Nicely decorated and bathroom refurbished. The food was O.K. and nicely presented. One problem was in the dance venue (Chatsworth room), it was unheated and we all felt cold. There were a couple...More

Thank Conway1949
Response from Ben R, General Manager at TLH Toorak HotelResponded 1 week ago

Dear Reviewer, Thank you for your very kind review and I am glad that you had a nice bedroom and enjoyed the food. We have had the heating fixed in the ballroom now and so this should not a problem on your next dance break....More

Reviewed 3 weeks ago

Nice helpful people especially when my wife felt a little unwell, but the whole place has an air of genteel decay, food was fairly good but the service dreadful, room was quite tatty and old fashioned but clean and the bed comfortable. Altogether a strange...More

1  Thank john e
Response from Ben R, General Manager at TLH Toorak HotelResponded 3 weeks ago

Dear John, Thank you for your review and I am glad that you enjoyed the food. I will pass your feedback on to the team regarding the issues that you had. Thanks Ben Raven

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$91 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Torquay
#29 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$91 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Torquay
#29 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (64)
Room & Suite (124)
Dining (59)
Pool & Beach (57)
Hotel & Grounds (169)
Family and Play Areas (8)
Bathroom (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
NessandDorma
4 October 2017|
AnswerShow all 10 answers
Response from DinkyDave33 | Reviewed this property |
Unfortunately not :(
0
Votes
Zoe_xxxxx
3 June 2017|
AnswerShow all 13 answers
Response from StephSawyer | Reviewed this property |
The food is excellent in quality and presentation. There is on site parking and you can park in any car park on site, I found it best to go to one of the upper car parks for the Derwent/ Carlton where there were more... More
1
Vote
Shirley-Ann T
28 March 2017|
AnswerShow all 9 answers
Response from gerald w | Reviewed this property |
There is various entertainment most evenings but you would have to contact hotels for pacific days Regards Gerry
2
Votes
Room Tips
"1st floor rear are quiet"
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"room 216 was easily located. Side view towards Brixham."
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"Beware rooms looking over hotel roof."
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"Room 222 would sleep 5"
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