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TLH Leisure Resort

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#43 of 89 Hotels in Torquay
Certificate of Excellence
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TLH Leisure Resort
TLH Leisure Resort
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329 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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Reviewed 1 week ago via mobile

We stayed at the Carlton hotel, and have stayed at the resort many times before. We found our stay good value for money and the leisure facilities very good. The family room was clean and tidy and not too far from the facilities. The staff were attentive but could be more friendly. Thank you, will return soon.

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Helpful?
Thank jwc282
Portishead, United Kingdom
Reviewed 1 week ago

Great for the Familly, and there is a water slide, pool water is clean, and life guards are attentive, a place the Familly can enjoy for a few hours, before or after the Beach... The place was constructed a few years ago now, but is well maintained and offers parking, you can also get snaks here...

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Thank garylomas
Reviewed 3 weeks ago via mobile

I stayed at the Derwent last month, and at the Victoria in January 2016. I noticed a huge difference in room/bathroom size between the two hotels, the Victoria being better and far more spacious. I felt that room service could have improved, and I didnt like that windows could not open properly to allow reoxygenating the room. The resort, though,...

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Helpful?
Thank Katherine G
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear Katherine, Thank you for taking the time to review your latest stay here at the TLH Leisure Resort. It's great to hear that our staff took on-board your dietary requirements during your stay. I will pass on your comments regarding the room service but its great to hear you had another enjoyable stay with us, we look forward to...

Wales
Reviewed 4 January 2017

Last minute booking for winter break. Fine if you have a young family or enjoy lots of socialising with like minded folk. Definitely not our cup of tea & the family room we booked was small, very cramped & in need of refurbishment. The same could also be said of the stairways, corridors & antiquated lift. However the catering/food was...

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Helpful?
1Thank BattyAnn
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear BattyAnn, We are sorry to hear that you didn't enjoy your recent stay with us. Just picking up on some of your points, we are currently working through an extensive refurbishment plan for many areas around the TLH complex. This plan has seen many improvements over recent years and we will continue to push on around all our hotels...

Saltash, United Kingdom
Reviewed 27 December 2016 via mobile

This is our first time staying at this resort and it's the end of day one of a three day break. A large complex of hotels all linked to each other, mostly undercover, with choice of several bars, lounges and recreational facilities including an indoor bowls green (blue actually), a choice of several swimming areas etc. The room was a...

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Helpful?
Thank micnor50
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear Micnor50, Many thanks for your kind review, it's great to hear that you enjoyed your short stay with us and managed to explore the whole of the TLH complex. We are currently working through our maintenance project and decorating a number of areas throughout our four hotels, including the public areas and rooms. Once again thanks for your comments...

Wembury, United Kingdom
Reviewed 6 December 2016

Stayed in a terrace room. It is fantastic. Lots of sports and entertainment included. Food is traditional English and excellent quality. Warm and cosy. All hotel has just been redecorated. Attentive staff and quick service.

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Helpful?
Thank mithomason
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear Mithomason, Many thanks for your review of our facilities here at TLH Leisure Resort and your thoughts on the service our staff provide. We look forward to welcoming you back in the near future. Best Wishes.

Reviewed 9 November 2016

Two breaks at the Derwent Hotel over the summer. Excellent service from the reception team and all in the restaurant. Jim runs a very efficient ship there with great team work. Not such good weather but plenty to do on the complex. Have booked again at Christmas!

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Helpful?
Thank Tracey J
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear Tracey, Many thanks for your review and comments regarding the service from our reception and restaurant teams , it's great to hear. We look forward to welcoming you back at Christmas. Best Wishes.

Witney, United Kingdom
Reviewed 2 November 2016

We arrived early having travelled independantly.Car park quite full but found a space.Had to take our cases on quite a route march which included steps but we were helped by a member of staff who showed us a quicker route,who also carried our bags to top of stairs ,not sure it was his job but he took pity on 3...

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Helpful?
Thank judithwalker11
Matt G, Manager at TLH Leisure Resort, responded to this review

Dear Judith, Thank you for the review of your stay. Regarding a few of the points you have raised, we do make sure that on our arrival literature it stats that our rooms will be ready from 3pm. When possible however, we will do our best to try and have our rooms available before this time but it's not always...

Reviewed 1 November 2016 via mobile

Brilliant hotel to stay. Lots to do there as there are several hotels in the group. They all have something different to offer. Bowls.swimming.dancing. whatever you really want to do or just sit round and chat. Close to the sea front and all bus routes. Enjoy your stay.x

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Helpful?
Thank Bobbygill
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear Bobbygill, Many thanks for taking the time to review your stay with us here at TLH. Its great to hear that you enjoyed all the different elements that make up our fantastic group. We look forward to welcoming you back in the future.

Wales, United Kingdom
Reviewed 30 October 2016

Very pleasantly surprised by the quality of the food, service, amenities and entertainment. Everything you could wish for, great value for money for a long weekend break. Will definitely do this again.

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Helpful?
Thank Val G
Matt G, General Manager at TLH Leisure Resort, responded to this review

Dear Val, Many thanks for your kind review & I'm very happy we exceeded your expectations in a number of areas. We look forward to welcoming you back in the near future. Best Wishes.

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Pool/Beach Area (8)
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Amenities (161)
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Aztec Leisure Indoor Pool (12)
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Aztec Leisure Indoor Recreational Pool (11)
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Aztec Leisure Jacuzzi (4)
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Aztec Leisure Outdoor Pool (19)
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Carlton Hotel Accessible Double Room (25)
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Carlton Hotel Family Room (22)
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Carlton Hotel Twin Room (23)
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Derwent Hotel Double Room (20)
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Derwent Hotel Family of Four Room (28)
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Derwent Hotel Twin Room (26)
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Dining (141)
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The Hotel (91)
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Toorak Hotel Double Room (22)
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Toorak Hotel Family Room (27)
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Toorak Hotel Twin Room (28)
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Victoria Hotel Standard Apartment (62)
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Victoria Hotel Standard Family Room (25)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This lively resort encompasses the Derwent, Victoria, Carlton & Toorak Hotels with on-site access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Leisure Resort

Address: Belgrave Road, Torquay TQ2 5HL, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $182 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TLH Leisure Resort 4*
Number of rooms: 431
Also Known As:
Tlh Leisure Hotel Torquay
Tlh Leisure Torquay
Hotel Style:
#8 Spa Hotel in Torquay
#19 Luxury Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from TLH Leisure Resort staff and other travellers.
6 questions
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Questions? Get answers from TLH Leisure Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Determin the exact size of the room required when making a booking.”
 of 5 bubbles BattyAnn, 4 Jan 2017 | Read review
“Terrace rooms are the best.”
 of 5 bubbles mithomason, 6 Dec 2016 | Read review
“Quieter at the rear of the Hotel.”
 of 5 bubbles 335traceyj, 9 Nov 2016 | Read review
“Not all rooms have sea views so need to ask if want sea view.”
 of 5 bubbles judithwalker11, 2 Nov 2016 | Read review
“Sea View was very nice”
 of 5 bubbles tikistar, 1 Sep 2016 | Read review
5 of 5