We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Excellent hotel good selection of food, children meal is ok with a choice. Rooms was good ,reception staff are friendly and always willing to help with a query to buses into town or what attractions near by have to offer.
Response from DT-GM, General Manager at TLH Leisure ResortResponded yesterday
Thank you for your great comments, we are always happy to hear our staff have contributed to make your holiday experience even more enjoyable. Hope to see you again soon.
I visited The Derwent Hotel with my two children (aged 4 & 7) and my Mum who is unfortunately in a wheelchair.
It is a lovely hotel but just not with a wheelchair.
I informed the hotel when making my booking but they forgot to...More
Very nice room at the front overlooking Belgrave Road. All the amenities we could wish for. Stayed B&B but used the restaurants for some meals, they were not expensive and very enjoyable.
The swimming pools outdoor and out were of good standard and warm and...More
Thank George S
Response from DT-GM, General Manager at TLH Leisure ResortResponded 4 weeks ago
Dear George S,
Thank you for your lovely comments, we look forward to welcoming you back in the future.
Stayed in Victoria apartment for ballroom dance weekend. Very spacious with a small kitchen with fridge and cooker. Plenty of hot water for baths. We ate in the Derwent restaurant where service was good and meals good value. Swimming pool lovely too. Great dancefloor in...More
Thank Karen B
Response from DT-GM, General Manager at TLH Leisure ResortResponded 10 January 2018
Thank you for your review, we are always happy when our guests leave such lovely comments, and we look forward to welcoming you back to TLH in the future.
I phoned yesterday about the drinks inclusive offer just for myself and was told I cannot do this as my wife would have to pay as well. Although I did say that my wife is recovering on antibiotics for chest infection and she cannot drink...More
2 Thank Vyvyan h h
Response from jgarside, General Manager at TLH Leisure ResortResponded 9 January 2018
Thank you for posting this message (not a review). We do not allow individuals to opt out when booking our limited drinks inclusive offering. I am sure you can understand that this would be unmanageable and would be open to abuse. You would...More
Response from tigalily23 | Reviewed this property |
Don’t know if you’ve already been but I’ve stayed at the Derwent, Carlton and Toorak as a couple. Personal preference was the Carlton for couples. Right by the spa, large rooms, easiest parking and feels a little more... More
Don’t know if you’ve already been but I’ve stayed at the Derwent, Carlton and Toorak as a couple. Personal preference was the Carlton for couples. Right by the spa, large rooms, easiest parking and feels a little more luxurious than the others :-)
Are you sure you want to delete this answer?
"Our room on first floor at the front was good. Can't comment on the others."