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Marquis Hotel

TripAdvisorUS$75*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$75*
US$75*
US$76*
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Marquis Hotel
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338 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Barnsley, United Kingdom
Reviewed 2 days ago NEW

Just come back from a 4 night stay here with National Hotels who were very good - cant fault it at all especially the staff who did go an extra mile - from the moment we walked in Mark was there to greet us and the gentleman who served us in the restaurant (a true one at that) sorry I...

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Thank 15JulieKD
Reviewed 4 days ago NEWvia mobile

What a fabulous hotel, really friendly staff and top notch service, buffet breakfast eat as much as you like, highly recommended ideally located near the sea front, free parking and WiFi. Walking distance from the centre of town and all amenities

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Thank John S
Cirencester, United Kingdom
Reviewed 2 weeks ago

Just had lovely wekend in your hotel with our granddaughter. Stayed in first floor family room it was very large, clean and comfortable. The buffet breakfast was great and the staff very friendly and helpful. Would certainly reccomend and hopefully stay again.

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Thank johnmarriott220
Reviewed 4 weeks ago via mobile

Brought my group to your lovely hotel. Big thanks to Karen Sophie Mark for looking after my guests Big thanks to Henry for letting me wash my coach. Henry you have a fantastic team. X Great food nice entertainment and pleasant hotel 🏩 😀

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Thank Carole E
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Many thanks for the taking the time to write your review Carole. It was a pleasure looking after you all and we look forward to seeing you again. Many thanks, Marquis Hotel Management

Blackpool, United Kingdom
Reviewed 4 weeks ago

Had a wonderful two nights at the Marquis, very friendly staff . buffet style breakfast and my room was dog friendly too with its own door to the carpark, which was appreciated as I really didn't want to bring a dog through the hotel. Mark the supervisor at breakfast was great very customer focused and took the time to make...

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1Thank sammy n
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello Sammy n, Many thanks for your lovely review, especially your comments about the staff. We are pleased you had a lovely stay and enjoyed the dog walking facilities. Please give us a call if you are visiting Torquay again. Many thanks, Marquis Hotel Management

truro cornwall
Reviewed 4 weeks ago

We stayed at this hotel as a stopover for a family day out. We had two family rooms and one standard double dog friendly room. On the positive side, all the staff we met were very friendly and helpful, the room we had was clean and had a spacious bathroom with large shower and had a separate door onto the...

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Thank tacey
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello tacey, Thanks for taking the time to write your review. We are pleased you felt the staff were friendly and helpful. Many apologies for the issues you encountered regarding the noise disturbance. Of course the night porter should have dealt with this and we are sorry you had to get involved. You have now been sent an email in...

Rhyl, United Kingdom
Reviewed 4 weeks ago

All I can say is thank you once again for great stay Everyone was so helpful. This the second time we have stayed and I cannot find any faults Room and view were great, breakfast brilliant, even had fried bread which my husband loved, and it was all you can eat.

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Thank Jill F
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Sophie M, Front Office Manager at Marquis Hotel, responded to this review Hello Jill F, Many thanks for your lovely review. We are so pleased you had a good stay the second time around and hope that you continue to come to us in the future. Marquis Hotel Management

gwent
Reviewed 5 weeks ago

I stayed at the Marquis Hotel Monday to Friday I must say it was a very nice hotel the staff were great and Mark the waiter was ever so obliging,nothing to much trouble the room was clean comfortable and lovely and warm , the bath room was clean and fresh the food was good served up nice and home made...

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Thank gwentrose
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello gwentrose, Thank you very much for your lovely review. We are pleased you had a great stay and you felt looked after by Mark. Please give us a call if you plan on visiting Torquay again. Marquis Hotel Management

Talbot Green
Reviewed 5 weeks ago via mobile

Booked a last minute family room for Saturday night. Great value for a family room with breakfast, couldn't complain at all. Everything we saw was spotless... Room, lounge, dining room, corridors, garden. Our room 116 had refurbished bathroom, end of the corridor... Bit of noise from the road but good spot out of the way for families. Staff were very...

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Thank Kevin S
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello Kevin S, Thank you very much for your great review. We are so pleased you had a lovely stay and feel you really get what we are aiming for here at The Marquis, which is great customer service and good value for money. Please give us a call if you wish to visit again. Many thanks, Marquis Hotel Management

Birmingham, United Kingdom
Reviewed 20 March 2017

This hotel is nothing like the brochure pictures. It's in a good location,staff are very friendly,Mark is very welcoming in the dining area. The only let down is the hotel,it's vastly out dated,dull,deary,musty smell,wall paper in hallway completely faded,very dark,it has no entertainment,no swimming pool,no sauna,no actual facilities on the premises. Gardens are not maintained,view from the dining room into...

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3Thank F B
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello F B, Thanks for taking the time to write your review. We are pleased you had good comments about the staff but it is a shame you felt the hotel let your stay down. We are not sure a member of staff was made aware of your issues with the bedroom, we would have happily moved you to a...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The beautiful Marquis Hotel was built in the 19th century as a holiday home for the 3rd Marquis of Bute. Around 1920 it was converted into a fine hotel and retains many of the original features a number of sea facing rooms.In 2013 the hotel has undergone a major renovation. The hotel has a private entrance to the Riviera Conference Centre with access to tennis, bowls and 9 hole pitch and putt. ... more   less 

Additional Information about Marquis Hotel

Address: Belgrave Road, Torquay TQ2 5HQ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $109 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marquis Hotel 3*
Number of rooms: 44
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Hotel staff and other travellers.
19 questions
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Norfolk, United Kingdom
kingston upon hull

why does the management comment always IM SORRY THIS IM SORRY THAT it so annoys me Get your act together Hotel if you want to remain open and get up dated nobody wants to stay in fusty old rooms with ancient old had been furniture creaky beds old trays with the condiments on. with the most horrible cups ever upgrade please it makes all the difference ,also old dirty full of hairs shower curtains walls paper thin. and least of all give the correct photos not air brushed ones which are not true just like all holiday brochures. I would more like to hear from Managers what you actually Have done as regards refurbish and what new has been added to the rooms and the Hotel itself on a regular update basis instead of hard working folk having to wait until they have spent / booked/ visited and got there/ and have to say Oh My God then its all too late . I have Not found 1 Hotel from the National Holiday Coaches which gets full 100% Good remarks I Quite understand their prices are cheapish but still its hard earned money and when I book any Hotel I want to enjoy and not find myself miserable because of lack of truthful comments and of how it really is Not how the Management want you to think it is. I have had 2 hell hole experiences and to be frank after complaints as I was there confrontation to the Manager he was in total denial of our complaint and yes they were truthful no point in lying. a 1 off how it was .....we had to stuff 2 full rolls of toilet paper in between the windows to stop the rain coming through and that was just starters. S o I am very keen to have the truth I am not wanting 5* but modernish up to date none broken showers creaky old beds and old bedding either which we got all from ???? thank you

3 months ago

See all questions (19)

Questions? Get answers from Marquis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 221 on first floor large and quite”
johnmarriott220, 10 Apr 2017 | Read review
“if you have a dog ask for room 101 fab room”
sammyn486, 31 Mar 2017 | Read review
“don't have ground floor rooms if you have young children”
tacey, 28 Mar 2017 | Read review
“If disabled request a ground floor room as no lift”
gwentrose, 26 Mar 2017 | Read review
“Room facing west i think would be a bit quieter”
briansummers1, 12 Mar 2017 | Read review
5 of 5
TripAdvisor
US$75* /night
View Deal
Booking.comUS$75
Agoda.comUS$76
PricelineUS$75
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Prices are for 1 room, 2 adults
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