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Grosvenor Hotel Torquay

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1,048 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
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Chesterfield
Reviewed 6 days ago NEW

Just returned from two nights at the Grosvenor Hotel. This is without doubt my favorite hotel in Torquay, the staff are always friendly and eager to help you. There has been a lot of money spent on this hotel and it shows it is a very relaxing place to stay, the grounds are beautiful and the food is sensational. The...

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Helpful?
Thank bryanmZ8311OL
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear bryanmZ8311OL, Thank you for your glowing review, we are so happy that you both enjoyed your stay, and that you are planning to come back in May. We look forward to having you back, at the Grosvenor. A huge thank you, from the Grosvenor Team Best wishes, Julio de Carvalho

Bath, United Kingdom
Reviewed 1 week ago via mobile

They are renovating at present - this can't be done overnight. So you need to cut them some slack! I was slightly apprehensive about the visit due to previous reviews. - but I honestly can say the staff we're very friendly. The waiters were outstanding. The Hotel makeover was in good taste and our room was HUGE! it's own little...

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Helpful?
1Thank Nursie72
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Nursie72, Thank you for your wonderful review, and kind words. Great to read that the hotel makeover was to your liking, and that you felt comfortable at the Grosvenor Hotel. On the food offering we are happy that you enjoyed our offerings, and found it truly delicious. We look forward, to receiving you and Mother, soon. A huge thank...

Camborne, United Kingdom
Reviewed 1 week ago via mobile

We went to the Grosvenor as we previously watched it on TV. We were upgraded into a large room. Furniture dated but usable. Bed really comfy. Staff very friendly and accommodating. Would I stay again probably.

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Helpful?
Thank anitaincornwall
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear anitaincornwall, Thank you for you kind review, and really appreciate your feedback, we are happy that you enjoyed your stay with us, and that you would probably stay again. A huge thank you from the Grosvenor Hotel team, and we hope to see you again. Best Wishes,

Reviewed 1 week ago via mobile

The food is incredible and the service is wonderful. My husband and I are serious foodies and we were very impressed. Breakfast is amazing too ... and so was the afternoon tea that we popped in for some time later. It seems that the rooms are still in the process of refurbishment - but this review is all about the...

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Helpful?
Thank Victoria S
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Victoria, Thank you, for such a wonderful review regarding our food and service. We have put in so much hard work, and to receive a review like yours, just makes us want to work even harder, to achieve more. A huge thank you from the Grosvenor Team, especially the food and beverage team, thank you!!! Best wishes, Julio de...

Bristol, United Kingdom
Reviewed 1 week ago

A Hotel that has and is going through a period of renovation with staff that are helpful and supportive of the Hotel transformation and are always prepared to ensure your stay is comfortable, very convenient to the sea front and a short walk into the town center. The chef John Burton-Race (Michelin Star) will make your stay memorable. Well worth...

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Helpful?
Thank James M
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear James, Thank you for such a wonderful review, yes we have and are going through a refurbishment at the moment, but we do always try and make every guest feel special. As for the noisy, front rooms, we can only sincerely apologies, James. So glad that you enjoyed our dinning options, and that it was memorable, and worth your...

Penryn, United Kingdom
Reviewed 2 weeks ago via mobile

Went to the Grosvenor last night for dinner after a recommendation and they were not wrong! From the lovely welcoming lady on reception, to the mouthwatering cocktails, it was a perfect night. The dinner service conducted by James was second to none, not only was he extremely knowledgeable about the food and wine he was also a charming and professional...

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Helpful?
Thank Megan S
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Megan S, Thank you for such a wonderful review, we extremely happy that we have made your evening a fantastic one, and that you found our restaurant amazing, especially the food. A huge thank you from the Grosvenor team!!! We hope to see you soon. Best wishes, Julio de Carvalho

Porsgrunn, Norway
Reviewed 2 weeks ago via mobile

Was visiting the hotel in April with the family. We enjoyed the stay. Very friendly and helpful staff. The children loved the indoor pool. It was to cold to use the pool outside, but it looked nice. The breakfast was excellent, fresh and made after all off our wishes. Close to the beach, train station and the city center.

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Helpful?
Thank JessBernts
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear JessBernts, So glad that you and your family enjoyed your stay with us, and that your children loved the pool. The staff will be happy to hear that they where friendly and helpful, and that you enjoyed our freshly made breakfast... We hope to see you and your family soon, hopeful over the summer. when our outdoor pool is...

Torquay
Reviewed 2 weeks ago

My partner and I went for dinner on a Friday night. He has Scallops with Black Pudding then Fillet Beef. I had Ribeye Salad and then the Quail. I think that The Grosvenor has really bought something completely different and new to Torquay. The food was super tasty. James our waiter was outstanding! He was so informative of the food...

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Helpful?
Thank FoodloverTorquay
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear FoodloverTorquay, Thank you for such a wonderful review, and we are really happy that you enjoyed your evening with us. James, is awaiting your return to our JBR, restaurant. We hope to see you soon again. Best wishes, Julio de Carvalho

London, United Kingdom
Reviewed 2 weeks ago via mobile

I travelled to the Grosvenor with two teenage kids. I rang direct to get the most appropriate rooms and to check they could accommodate our little dog. They convinced me to take the dinner package and booked us into a two room suite. The good bits: The location is good, just a block back from the sea front. we enjoyed...

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Helpful?
Thank TemporaryTexan
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear TemporaryTexan, Thank you for your review, we are so happy to hear that you enjoyed our hospitality and that our food saved the day, for you and your family. We are always striving to deliver, only the very best service we can. As for your stay with us regarding your rooms standards, we acknowledge your feedback on the facilities,...

Essex, England
Reviewed 2 weeks ago

From the website and first appearance of the exterior, this hotel looks fine. However, there has been a lack of investment and maintenance levels are poor. Within 30 minutes of checking in, the lights tripped and i discovered that the cold water tap in the bathroom did not work. I reported these to the front desk and although power was...

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Helpful?
Thank KandJEssex_England
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear KandJEssex_England, We are terribly sorry for your experience, you recently had at the Grosvenor, we take all your comments on board, and strive to improve. We are currently undertaking a refurbishment and this has lead to a few niggles, as you have highlighted in your review. No excuse at all, but it has been a challenging time for us....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. Fine dining our new restaurant headed by 2 Michelin starred Chef John Burton-Race, the Richardson Grosvenor offers diversity and quality in one neat package. ... more   less 

Additional Information about Grosvenor Hotel Torquay

Address: Belgrave Road, Torquay TQ2 5HG, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $138 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Hotel Style:
#9 On the Beach Hotel in Torquay
#34 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Hotel Torquay staff and other travellers.
14 questions
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Solihull, United Kingdom
9 months ago
over a year ago
1 month ago
Trowbridge, United Kingdom
11 months ago

See all questions (14)

Questions? Get answers from Grosvenor Hotel Torquay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that overlook the road”
V3042GZjamesm, 13 Apr 2017 | Read review
“Away from Belgrave Road”
KandJEssex_England, 8 Apr 2017 | Read review
“Sea View from 209”
mabel1348, 28 Mar 2017 | Read review
“James' - Very funny man and very knowledgable regarding the food. Highly recommend the restaurant as food was out of the world!”
SallyTwiggy, 26 Mar 2017 | Read review
“Pick a room on the ground floor”
GeorgeKorch, 24 Mar 2017 | Read review
5 of 5