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All reviewslebanese cuisinecooked breakfastgames roomwarm welcometwo nightsset us up for the dayour night staytea and coffeeten minute walkbed was very comfortablestayed longershort staytorquay harbourfeel very welcomegreat hostsfamily roomcouldn't do enough
I'm afraid I have to agree with all the negative reviews on here . It's the only hotel I've stayed in that didn't make the beds for us .
Having said that we got a deal with woucher and I suppose you get what you...More
14 Thank Pagey57
Response from TheRichwood, Owner at The RichwoodResponded November 5, 2016
Sorry Pagey57. We do make the beds but we ask our guests to remove all personal items from it, if they wish to have this service. You oviously did not.
Hubbie and I came for a 3 night week day stay to celebrate our wedding anniversary. Although we booked through Wowcher as a cheaper deal we were not expecting this.
The hotel is in dire need of a complete re-vamp to bring it up to...More
8 Thank Cheryl Joanne H
Response from TheRichwood, Owner at The RichwoodResponded September 26, 2016
Our advice to Cheryl and hubbie: read the fine print on the voucher, look at the place you are going to and ensure it is modern before you book! Everything was clear on buying the voucher!
We were aware that Cheryl and hubbie were not...More
This is a nice hotel. Very clean. The owners are very nice but we didn't see them very much. Unfortunately my husband is disabled, this hotel is no good for people on crutches or wheelchairs. We had a room that was the farthest point from...More
Thank shirley h
Response from TheRichwood, Owner at The RichwoodResponded September 10, 2016
I am so sorry Shirley that your stay was spoilt through the fact that we do not have a lift...
We did communicate about this when you booked, I was simply not aware of how disabled you lovely husband was. When the house is full,...More
The hotel was very dated the décor and everything. The bar shuts at 8.30 pm most people don"t get going till then! The breakfast cost £7.50 each, daylight robbery, one piece of bacon one sausage and a piece of what was supposed to be fried...More
13 Thank stephenmillard2010
Response from TheRichwood, Owner at The RichwoodResponded September 7, 2016
I find some of Mr Millard’s comments very offending; nonetheless, we are sorry Mr Millard was not happy. Yes, we noticed that Mr Millard is not a happy man…
Most people love our breakfasts. The discerning reader will see that our breakfasts are in fact...More
We all had an amazing stay at the richwood! We couldn't have been made to feel more welcome. The Lebanese food was incredible. Rooms very clean and the pool was immaculate. Loved our stay and would definitely come again 😃
Response from TheRichwood, Owner at The RichwoodResponded August 31, 2016
Thanks for the praise Zapal, it was great having you and your family here!