The hotel is very close to the beach as well as the town centre. The decor is beautiful and the building is well designed to access all amenities. Everyone is friendly from the hotel team to every single guest. The rooms are clean and well presented. I have no hesitation to recommend this hotel. We will surely visit again.
Excellent service, from start to finish. Second visit and won’t be the last. Throughly enjoyed the visit, cleanliness and service is second to none. Very happy we found this place and would highly recommend
Lovely hotel nice staff very good location to the centre. We used the pool sauna and jacuzzi. Very good breakfast our waitress was very nice I think her name was Jessica. Room was a decent size it looked clean until you looked into it. Filthy dirty shower trap/plug the towel radiator was full of dust so was the flooring. Small window in bathroom and no extraction fan. The window on our bedroom didn’t open the much and we were to hot. I only noticed this morning a fan in the wardrobe.
Modern facilities in a central location, also near the beach. Friendly and deferential staff. Reasonable food. Stunning herb planters in Secret Garden. Easy parking. Stylish decor, good service. .....
We booked for a night stay including and Afternoon Tea & Cocktail Masterclass and everything was brilliant….great cocktails at the bar…amazing cakes..yummy sandwiches…dodgy cocktails made my us but was so much fun! Staff were attentive, we were looked after from the time we arrived, we couldn’t fault the service we were given by Marika & all the team especially Kieron our mixologist…young man you were brave and held your own with us hens! You are all amazing, thank you so much for your part in making my best friends final fling before she’s says “I Do” so special, she loved it and along with her and others we will definitely be returning for future stays at your hotel.
I don't usually write reviews but I must say that I wanted to thank all the staff at the hotel who made our stay so pleasant and comfortable. We have never experienced an hotel/restaurant with so many happy faces, caring and helpful and they certainly made our stay special and enjoyable. I hope the hotel appreciates their importance and pass on our comments The hotel also is lovely, clean and comfortable with good additional amenities to make a stay memorable Will definitely recommend and stay again
My wife and I stayed at this hotel,and was very impressed by all the friendly staff,and a few to mention, David and Alin on reception and Chef Manash who is also a coeliac.we stayed on a B/B and Evening dinner.the choice for both breakfast and dinner had plenty of choice,s and was freshly cooked and served to your table.my wife being a Coeliac for many years always worries about if hotel,s understand the importance to stick to the diet and I can say this hotel was brilliant. We also had entertainment for 2 out 3 days which was to our liking. Happy hour 8pm to 10pm(30%)off local spirit,s and local beer was in the bar. We are going to see a show end of June in BIC and have booked another 3 night stay. Patrick & Carol
Stayed for one night at this hotel, found all the staff were very welcoming and attentive. Very good location for bic and beach etc. Delicious breakfast in the morning, again, with the staff being very polite and attentive. Bedroom was very well decorated and clean. Game room was a little disappointing and the games in there need some maintenance and was a disappointing that the hotel offers pool facilities yet when we wanted to use the pool this morning it was closed for private swimming lesson but otherwise a lovely stay, would definitely recommend and return
A lovely place to stay. Clean, warm and friendly. Close to the beach. Nice walks. The spa was a bonus, although the chlorine was a little strong. My daughter and I really enjoyed our stay. Parking is on site and close to the big. Would recommend
The service was excellent, all of the staff were friendly and helpful. The room was clean and tidy if a little small. The food provided excellent choice and quality. Good access to all amenities and a bus stop right outside. The best aspect was the friendliness and helpfulness of the staff the worst was the quality of the only bitter beer available!