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Hotel Collingwood, Sure Hotel Collection by Best Western

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Traveller (102)
Room & Suite (183)
Dining (53)
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Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (731)
There are newer reviews for Hotel Collingwood, Sure Hotel Collection by Best Western
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Traveller rating
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LanguageEnglish
439
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54
20
14
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All reviewsgames roomfull size snooker tableswimming poolentertainment every nightdance floorolder clientelelarge car parksmall gymtable tennissauna and steam roomroad noiseeach eveningpiping hotbreakfast and dinnertown centreexcellent hotelthree star
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11 - 15 of 730 reviews
Reviewed 4 weeks ago

Bathroom not very good. Shower poor with curtain not adequate for the purpose.Taps need an over-haul. Water temperature exceedingly hot. Staff all very helpful & cheerful with nothing too much trouble to ensure our visit was enjoyable.More

Review collected in partnership with this hotel
Thank christopherbecket
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded yesterday

Dear Christopherbecket, Thank you for your feedback on your bathroom, we have now rectified this issue. It's good to hear you found the staff helpful and friendly, I will pass this on to the team. We hope you will visit us again in the future....More

Reviewed April 12, 2018 via mobile

First visit to the hotel on a business trip, all very clean and presentable, perhaps missing the odd attention to detail as lost in translation but I would certainly recommend, car parking is very easy with loads of spaces although I guess may be full...More

Thank Colbow
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded yesterday

Dear Colbow, Thanking for reviewing Hotel Collingwood, it's great to hear that you found it clean and presentable. We should have car parking spaces in high season as we are lucky enough to have over 80 parking spaces. We hope to welcome you back to...More

Reviewed April 8, 2018

We have just returned from a 4 day break at this hotel and can compliment the management and staff for an excellent experience. The décor appears to be going through an upgrade and is very clean and pleasant. Our room 122 was good although the...More

Thank AlfredB695
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded yesterday

Dear AlfredB695, Thank you for such a lovely review of our hotel, we really appreciate you taking the time to write about us and it is very pleasing to hear you enjoyed your stay with us. I will pass on your compliments to our team...More

Reviewed April 5, 2018

This hotel was better than expected, the room was well appointed.It was sadly noisy in the bedroom as traffic rumbled past all night and the double glazing did not help much.Staff were friendly and nothing too much trouble. Food was great. Decor beautiful. Entertainment on...More

Review collected in partnership with this hotel
Thank tessaca2000
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded yesterday

Dear tessaca2000, It is great to hear that Hotel Collingwood surpassed your expectations, we are in the centre of town so sometimes you can hear the hustle and bustle of this sunny seaside town! I will pass on your lovely comments to the team they...More

Reviewed April 3, 2018

Myself and my husband visited here over Easter. On arrival, friendly welcome at reception and directed to our room. Although there was just the two of us we had booked a family room which was lovely and large with a good sea view. Room lovely...More

Thank JWopEssex
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded yesterday

Dear JWopEssex, Thank you for your lovely review of Hotel Collingwood. I am very pleased to hear you enjoyed your stay with us.We do provide firm or soft pillow selections for each bedroom as everyone has different preferences, so its good to know you found...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$86 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Bournemouth
#6 Romantic Hotel in Bournemouth
#10 Business Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Bournemouth
#6 Romantic Hotel in Bournemouth
#10 Business Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (102)
Room & Suite (183)
Dining (53)
Pool & Beach (35)
Amenities (27)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
travellers140
April 3, 2018|
AnswerShow all 8 answers
Response from wilbarted | Reviewed this property |
there are no fridges in any rooms as far as i know.No charge for car parking
0
Votes
BBM96
January 21, 2018|
AnswerShow all 6 answers
Response from James H | Reviewed this property |
Dogs are not permitted in the restaurant area, but they are allowed in the bar area and the reception lounge until 6pm as long as they are accompanied. They are allowed to stay in rooms while you eat in the restaurant... More
0
Votes
TonyPhilip
October 1, 2017|
AnswerShow all 7 answers
Response from Lynda K | Reviewed this property |
Yes at the back but if you are a visitor you have to get a permit from reception to put in yr window otherwise you will be clamped.
2
Votes
Room Tips
"We enjoy the back rooms."
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"Excellent ."
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"Free parking and rooms overlooking the car park are quieter"
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"It was too hot and turning the heat down proved difficult"
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