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    Hallmark Hotel Bournemouth West Cliff

    7 Durley Chine Road, Bournemouth BH2 5JS, England
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    2017-12-31 2018-01-01
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    Traveller (395)
    Room & Suite (218)
    Dining (42)
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    Overview
    • Excellent22%
    • Very good27%
    • Average24%
    • Poor14%
    • Terrible13%
    Travellers talk about
    “spa break” (51 reviews)
    “west cliff” (36 reviews)
    “a lovely stay” (26 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Riviera Hotel & Holiday Apartments
    1,393 reviews
    #17 of 67 hotels in Bournemouth
     
    Hotel Riviera
    286 reviews
    #38 of 67 hotels in Bournemouth
     
    Hotel Collingwood
    672 reviews
    #7 of 67 hotels in Bournemouth
     
    Best Western Hotel Royale
    1,568 reviews
    #16 of 67 hotels in Bournemouth
     
    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,988)
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    511 - 515 of 1,980 reviews

    Reviewed 12 June 2016

    This hotel is in need of a coat of paint it is also very hot. I had a room up 3 flights of stairs and no lift looked like i was in an attic and a different part of hotel staff were friendly and breakfast...More

    2  Thank Sandra M
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 13 June 2016

    Dear Sandra,many thanks for the review, we were really pleased to host GMB union event which took most of the hotel for five days, we do have a lift for three floors, the room you were in was one of four that has no direct...More

    Reviewed 12 June 2016

    This hotel does not deserve to be given 4 stars .....only good thing staying at this hotel were the staff very helpful and friendly.....but the rest of it was awful was given a small room it had cracked and dirty walls,the bathroom had a cracked...More

    1  Thank janiegus
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 13 June 2016

    Dear janiegus, im sorry that your feedback does not reflect the reviews from other guests over the past months, even more so when we are not aware of the feedback during your stay, we are unable to contact you direct due to the user name...More

    Reviewed 12 June 2016 via mobile

    Myself and my colleague visited the Hallmark hotel for a very late Christmas present from our boss. We have had a really relaxing day and I experienced my very first full body massage. Lisa was absolutely amazing and made me feel very comfortable and relaxed...More

    Thank Lucy P
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 13 June 2016

    Dear lucy, many thanks for the feedback we were delighted to read your comments, lisa once again has another great review, well done lisa!!, kind regards Paul Clarke, General Manager

    Reviewed 10 June 2016

    We booked to have our daytime and evening wedding reception at the hallmark hotel (west cliff) and we couldn't have been more pleased with how this event was handled. We had a master of ceremonies (Lee) who oversaw that everything was going to plan and...More

    Thank welltravelled1979
    Reviewed 8 June 2016

    Lovely stay in a nice well-run hotel The small car park at front was full and operates on a first come first served basis but I understand there is a 2nd larger one around the back. Set menu for the inclusive dinner package was a...More

    Thank egp65
    Response from Paul C, Manager at Hallmark Hotel Bournemouth West CliffResponded 9 June 2016

    Dear epg65, many thanks for the feedback and im pleased that you enjoyed your stay, kind regards Paul Clarke, General Manager.

    Riviera Hotel & Holiday Apartments
    1,393 reviews
    #17 of 67 hotels in Bournemouth
     
    Hotel Riviera
    286 reviews
    #38 of 67 hotels in Bournemouth
     
    Hotel Collingwood
    672 reviews
    #7 of 67 hotels in Bournemouth
     
    Best Western Hotel Royale
    1,568 reviews
    #16 of 67 hotels in Bournemouth
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Business Centre with Internet Access
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$55 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Bournemouth
    • #15 Luxury Hotel in Bournemouth
    • #16 On the Beach Hotel in Bournemouth
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 83
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Expedia, Booking.com, Hotwire, Agoda, Hotels.com, Priceline, TripOnline SA, getaroom.com, Travelocity, Cancelon, HotelQuickly and Evoline ltd so you can book your Hallmark Hotel Bournemouth West Cliff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Dorset >
    • Bournemouth
    • Also Known As
    • Bournemouth Hallmark Hotel
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    Traveller (395)
    Room & Suite (218)
    Dining (42)
    Pool & Beach (23)
    Hotel & Grounds (277)
    Bathroom (33)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Robert C
    26 October 2017|
    AnswerShow all 6 answers
    Response from carrie13x | Reviewed this property |
    Yes it is free to use the pool. The spa area with pool, Jacuzzi, sauna, steam room, aromatherapy cave and relaxation room is an extra £8 per person. This includes use of a bathrobe and slippers. If you want to use the... More
    1
    Vote
    tieganlove
    24 September 2017|
    AnswerShow all 6 answers
    Response from diana_davies7 | Reviewed this property |
    I was very happy with the hotel. The staff were friendly and very helpful and the spa was great. The extra pool on the ground floor also looked inviting. The breakfasts were very adequate and only once we ate an evening meal... More
    1
    Vote
    Room Tips
    "Clean and comfortable"
    Read review
    "Water in bathroom runs too slowly. Keys deactivate easily."
    Read review
    "Don't pay extra for a superior they are not"
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    "Stay as high up as possible so you don't hear the naff music all night."
    Read review
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