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Heathlands Hotel Bournemouth

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Heathlands Hotel Bournemouth
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968 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Newbury, UK
Reviewed 21 June 2014 via mobile

...Can be very worrying. I think a lot depends on your first impression of the room you're given. Mine was nice, I had a very nice time. My room was spacious, on the ground floor at the back, only overlooking the car park but that's fine. The room was a little bit shabby and not perfect but the shower was...

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1Thank Fiendishly
London, United Kingdom
Reviewed 21 June 2014

We had a really bad experience at Heathlands Hotel when they cancelled our advance group booking on the day of arrival just so that they could re-sell the rooms at a vastly inflated rate during a sunny weekend. I had booked for a group of 15 people and, to be on the safe side, offered to pay in advance. However,...

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3Thank MisterTripper7393
Reviewed 20 June 2014

Checked in no problem asked if a twin room told yes turned out to be a double with a single bed thrown in ok live with that phoned down asked for a fan none left ok live with that no TV remote phoned we will see what we can do still waiting but at least the lift works

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1Thank Marc H
Doncaster, United Kingdom
Reviewed 17 June 2014

I have stayed at the Heathlands several times over the last few years, and I am disappointed with the way the hotel is being neglected. As per previous reviewer, this is almost certainly because of Britannia Hotels and their policies. The service on reception was excellent, although the restaurant staff could do with a little bit more customer service training....

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1Thank Donnyjonny
Barcelona, Spain
Reviewed 16 June 2014

Terrible customer service - more due to the Britannia Hotels group than the poor girl on reception, but they shafted our group by cancelling our booking one hour before arrival due to a minor issue with the card payment. We managed to rebook our rooms for the first night but had to find an alternative for the second night. We...

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3Thank Fau1tyT0w3rs
Bournemouth, England, United Kingdom
Reviewed 10 June 2014

We visited The Heathlands Hotel on 7/6/2014 for a wedding reception and stayed the night. On arrival we found a car parking space easily due to the parking at the front and rear of the hotel.Our first thoughts on seeing the hotel were that it could do with a lick of paint and some tidying up of the exterior but...

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Thank Andy G
Devon
Reviewed 9 June 2014

We stayed here for 1 night over the May bank holiday and booked a deluxe double room. Upon arrival everything was pleasant but then we entered our room. A good size but very dated and in need of refurbishment, which is ok if it's clean but there was dust everywhere and stains of liquid over parts of the walls and...

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2Thank LLY9009
Wolverhampton, United Kingdom
Reviewed 8 June 2014

Stopped mid-week as part of a family group. Rooms and amenities as I've come to expect from Britania, acceptable, but nothing more. However staff friendliness and helpfulness more than made up for anything lacking in the fabric. More than happy for what we paid.

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2Thank Martyn S
London, United Kingdom
Reviewed 5 June 2014

I recently stayed at the Heathlands Hotel I was pleasantly surprized at the service we received from the catering team especially the manager who went out of her way to see that we were happy, thank you to the Chef and all of the catering team for a nice stay. Teresa from London

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1Thank Teresa132014
Reading, United Kingdom
Reviewed 1 June 2014

Just got back for a one night stay in the Heathlands Hotel. 2 minute walk form the seafront. it was great value for money 2 adults 2 children in a big family room for £79. room was clean and fresh, great big windows that opened fully, lovely white beding.nice breakfast. staff very friendly and helpful. on the down side it...

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1Thank jasjam98

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more   less 

Additional Information about Heathlands Hotel Bournemouth

Address: 12 Grove Road, Bournemouth BH1 3AY, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $43 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heathlands Hotel Bournemouth 2.5*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Heathlands Hotel Bournemouth staff and other travellers.
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Questions? Get answers from Heathlands Hotel Bournemouth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont book this hotel there are plenty of others nearby”
 of 5 bubbles Bill528, 12 Mar 2017 | Read review
“I don't there are any sea view rooms as on the second line street .”
 of 5 bubbles Janbilly32, 23 Feb 2017 | Read review
“Floor 2 was quiet and good temperature.The ground floor and was too hot and was disturbed by noise from other guests constantly.”
 of 5 bubbles 216jordanb, 18 Dec 2016 | Read review
“Stayed in room 205 which appeared to be in a quiet part.”
 of 5 bubbles Pompal, 6 Dec 2016 | Read review
“I had room 306 it was very small & next to the lift, my friends single room was better (308)”
 of 5 bubbles allisonc616, 26 Nov 2016 | Read review
5 of 5