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The Cumberland Hotel

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The Cumberland Hotel
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3,219 Reviews from our TripAdvisor Community

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Showing 3,196: English reviews
Reviewed yesterday NEW

Lovely hotel and bedroom, however the bedroom had no air conditioning, no problem for us as it was a very cold weekend in February, not so good on a hot summer's day. Car parking was a nightmare, as we arrived on a Sunday at lunch time and lots of non residents were there for a Sunday Lunch, consequently no parking...

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Helpful?
Thank ncs1
Poole, United Kingdom
Reviewed 2 days ago NEW

This is probably our 6th or 7th visit to the Cumberland Hotel in Bournemouth and it will more than likely be our last! The standard has most definitely dropped both in the hotel in general and in the Mirabelle restaurant. Our room was without a seaview on the 3rd floor as we did not pay the extra £20 for this....

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Thank Tricia908
High Wycombe, United Kingdom
Reviewed 4 days ago NEW

Once again we have had a great week at The Cumberland Hotel, where we held one of our residential training courses. We have now held numerous courses here. All the delegates this week both rated the hotel, it's facilities, food and staff as great. We were in a different conference room for this week, but it worked just as good...

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Helpful?
Thank James B
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear James B, Thank you for your review. We are please you enjoyed your residential course with us. It is always pleasing to receive such great comments. We look forward to hosting your next event soon. Best Regards,

Walton On Thames
Reviewed 4 days ago NEWvia mobile

We have visited Bournemouth many times but this time decided to visit the Ventana Grand Cafe A most helpful receptionist greated us and assisted us to find the restaurant We were met by the manager who was totally charming polite and entertaining As it was a Thursday we were able to try "Steak night" Amuse bouche salad bowl two steaks...

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Helpful?
Thank 46nigels
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear 46nigels, Thank you for your review. Great review with lovely comments. We are pleased you had an enjoyable experience in the Ventana. We look forward to welcome you back in the future. Please visit our website or call our reservations direct for the best offers. Best Regards,

London, United Kingdom
Reviewed 4 days ago NEW

locaton is good , bus stops outside that take you in to town,food was very good and staff very friendly and helpful only downside is the size of the lift holds only 3 people which is not good considering size of hotel, is currently being refurbished

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Helpful?
Thank sheila g
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear sheila g, Thank you for your review. We are pleased you enjoyed your stay part of the coach reunion. We look forward to welcome you back in the future. Please visit our website or call our reservations direct for the best offers. Best Regards,

Basingstoke, United Kingdom
Reviewed 5 days ago NEW

The hotel is a little tired but currently being refurbished. Everything worked as it should, very comfortable in the bar before we set off for the town in the evening. We were at the back of the hotel, no annoying outside noise etc. Refurbishment work did start while we were at breakfast, audible but not really disturbing.

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Helpful?
Thank Ron_and_Marion
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Ron_and_Marion, Thank you for your review. We are pleased you enjoyed your stay with us. We are glad the refurbishment work did not disturb you, and deter you from enjoying your stay. We look forward to welcome you back in the future. Please visit our website or call our reservations direct for the best offers. Best Regards,

Reviewed 5 days ago NEWvia mobile

Just returned from a two night break. Booked a double sea view room. The weather was freezing and the room was only warm. One radiator didn't work. Water was hot. Bed comfy enough and the nights were quiet. The room was very tired but they were about to be refurbished. Breakfast was an average self service affair. Car parking was...

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Helpful?
Thank Mark W
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Mark W, Thank you for your review. We are sorry your stay was not as enjoyable as we hoped. The hotel rooms are undergoing major refurbishment, and completely understand if this has effected your stay. This work is being done, to improve our product in the end offering better accommodation. Should you wish to stay with us again, try...

Poole, United Kingdom
Reviewed 5 days ago NEW

Friendly & VERY helpful.Amazing 'deli' bar for appetisers but so much to eat we could have done with an option of 2 courses instead of only choice 3 or 4 courses! Our only critisism is that there was definitely a 'language barrier' Although the serving staff were very pleasant & tried their best to be helpful,we felt that their understanding...

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Thank Campiello9
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Campiello9, Thank you for your review. We are pleased you experience was enjoyable, great comments. We look forward to welcome you back in the future. Please visit our website or call our reservations direct for the best offers. Best Regards,

Oxford, United Kingdom
Reviewed 6 days ago NEW

Location very good overlooking west cliff and sea rooms are worth paying extra for sea. view this hotel is going for even better star rating Food in restuarant was good and well presented the only negative was the pricing of drinks in the bar but that is normally what you expect in hotels it's a shame but if they had...

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Thank micksquash
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear micksquash, Thank you for your review. We are pleased it was all enjoyable. Some nice comments regarding the food. Yes we are in the process of refurbishing rooms, that will definitely enhance guests experience in the future. We do hope to welcome you back soon. For the best rates and offers, please visit our website or call our reservations...

Taunton, England, United Kingdom
Reviewed 6 days ago NEWvia mobile

Staff could not have been more accommodating! We ended up with a newly refurbished room - which was still fairly basic but very comfortable. Restaurant (Ventana) food was good quality and good value - my lamb 'combo' was ideal but my wife should have chosen something healthier than fish and chips! After breakfast, I lost a pound at the amusement...

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Helpful?
Thank Rob A
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Rob A, Thank you for your review. A good review regarding your recent stay. We are please it was all enjoyable for you. We do hope to welcome you back soon. For the best rates and offers, please visit our website or call our reservations direct. Best Regards,

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $75 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Hotel Style:
#3 Business Hotel in Bournemouth
#3 Spa Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Cumberland Hotel staff and other travellers.
32 questions
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Coventry, United Kingdom
6 months ago
Worcester, United Kingdom
5 months ago
Swindon, United Kingdom
1 month ago

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Questions? Get answers from The Cumberland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request sea view rooms that have been refurbished.”
 of 5 bubbles ncs1, 18 Feb 2017 | Read review
“Lovely sea views if you pay extra for a room with a view”
 of 5 bubbles Tricia908, 17 Feb 2017 | Read review
“front rooms for seaview some side rooms have some view of sea”
 of 5 bubbles 688sheilag, 15 Feb 2017 | Read review
“Rooms with a sea view worth paying for 3rd and 4th floors are good but you pay for it”
 of 5 bubbles micksquash, 13 Feb 2017 | Read review
“We stayed in room 108”
 of 5 bubbles 897christopherh, 13 Feb 2017 | Read review
5 of 5