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The Cumberland Hotel

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3,137 Reviews from our TripAdvisor Community

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There are newer reviews for The Cumberland Hotel
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Showing 3,114: English reviews
Wolverhampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 March 2015

We stayed here 23/24th February 2015 and were impressed with the very friendly and helpful attitude of staff, particularly on the day we arrived. We were offered the chance to upgrade to a room with a sea view or to the suite on the top floor. We were shown the original room which was very acceptable but were shown the... More 

Helpful?
1 Thank Nigel P
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Nigel P, Thank you for your review. We are pleased that your experience was so enjoyable. Great compliments regarding the staff and the hotel in general. We hope to welcome you back soon again. We do guarantee the best rates when booking direct. Please visit our website or call us on 01202-298350 for the latest offers. Best Regards, Sean... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2015

Good quality / price relation, Very pleasant service, with nice and smiling people. Clean, neat, with good location, near the sea and with easy access to the Spa. It was quiet with cool activities on the evening (special Saint Valentin menu with singer event); We shall come back soon.

Helpful?
1 Thank Camilia2015
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Camilia2015, Thank you for your review. Great review, we are pleased that you enjoyed your experience. We hope to welcome you back soon. We do guarantee the best rates when booking direct. Please all us on 01202-298350 or visit our website. Best Regards, Sean Nell More 

Hampshire, UK.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 March 2015

We stayed here on a TravelZoo deal. We stayed midweek so it was nice and quiet. Receptionists were really lovely. Reception area was lovely and clean. Breakfast and dinner were really nice and the waiters were fab. Free Wi-Fi throughout the hotel. The only downside was the room we were in (421). I didn't expect a lot because of the... More 

Helpful?
4 Thank encaustica
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear encaustica, Thank you for your review. We are pleased your experience was enjoyable. We will investigate the room and see if any improvements can be made. We hope to welcome you back soon again. We do guarantee the best rates when booking direct. Please visit our website or call us on 01202-298350 for the latest offers. Best Regards, Sean... More 

Birmingham, UK
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 March 2015

We stayed in a family room for two nights. Positives - Pleasant communal areas (pool looks great for the summer), staff friendly and helpful, lovely food, excellent breakfast (including pancakes on Shrove Tuesday!), fabulous location and views (great short walk into town/beach/gardens), some rooms have great sea view balconies. Negatives - Bedrooms a bit run down, art deco theme veering... More 

Helpful?
Thank campbell88
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear campbell88, Thank you for your review. We are pleased you enjoyed your stay, and the negatives did not deter you from enjoying your time. We hope to welcome you back soon again. We do guarantee the best rates when booking direct. Please visit our website or call us on 01202-298350 for the latest offers. Best Regards, Sean Nell More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 March 2015 via mobile

I stayed in the Cumberland hotel July 2014 for 10 nights it was a brilliant stay and in a nice location not far from the city center and beach and for the fireworks display. We had a balcony with our bedroom which was really good to sit and relax looking over too the pool and sea also really good to... More 

Helpful?
Thank lrixardson
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Irixardson, Thank you for your review. Great feedback regarding your stay. Lovely compliments, We hope to welcome you back soon again. We do guarantee the best rates when booking direct,so please call us on 01202-298350 or visit our website. Best Regards, Sean Nell More 

Edlesborough, United Kingdom
1 review
Reviewed 5 March 2015

This is a unique hotel not only offering great value for money but serves the most fantastic food and has really helpful and friendly staff. I will most definitely be staying again. It has the perfect location on the seafront and only a short walt to the town centre.

Helpful?
Thank Jim D
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Jim D, Thank you for your review. Fantastic compliments regarding your stay and the food. A rewarding read. We hope to welcome you back soon again. We do guarantee the best rates when booking direct,so please call us on 01202-298350 or visit our website. Best Regards, Sean Nell More 

Bournemouth
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 March 2015

We went to a tribute act night at the above. The room was fine for what we needed. The highlight, apart from the King, was the way our food order was handled. Everything came very well cooked, hot and delicious. Especially surprising was the speed with which it came considering that the room was packed out. The package we bought... More 

Helpful?
Thank HenJenBournemouth
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear HenJenBournemouth, Thank you for your review. Great review regarding our Elvis Tribute night. Yes you are right it was a packed out night! A successful night, and hence we have booked another night later on in the year. We hope to see you again at one of our other events. Best Regards, Sean Nell More 

Torquay, Devon
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 March 2015

Spent 2 very pleasant nights at The Cumberland at the end of February. Found a great 2 night package on Travelzoo so wasn't sure what to expect. Could not have been happier .Upgraded to a lovely sea view room on the 4th floor. Clean tidy & very comfortable. Super to sit on our balcony after a day of exploring &... More 

Helpful?
Thank PGfromTQ
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear PGfromTQ, Thank you for your review. Great review. The Travelzoo is a really good offer, and we have many customers taking up on the offer whom I am pleased to say all have positive reports. We hope to welcome you back soon again. We do guarantee the best rates when booking direct. Please visit our website or call us... More 

London, United Kingdom
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 March 2015

We booked 2 x nights half board for £198 in total with 2 x 25 minute treat at the Oceana Day Spa next door- an absolute steal of a bargain and we were not disappointed! The hotel is full of art deco features and is really warm once you step inside. Breakfast was great, a very large selection of hot... More 

Helpful?
1 Thank HF456
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear HF456, Thank you for your review. A very nice review. We are pleased it was all enjoyable for you. We hope to welcome you back soon again. We do guarantee the best rates when booking direct,so please call us on 01202-298350 or visit our website. Best Regards, Sean Nell More 

Poole, United Kingdom
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 March 2015 via mobile

I stayed here for one night with my husband for his birthday. Great value for money and a great room. A relaxing and Comfortable nights sleep! Bar area is lovely and very chilled area, great cocktails! Great breakfast, one of the best! A must try! Have stayed before and will 100% stay again.

Helpful?
Thank Sarahjohn12
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Sarahjohn12, Thank you for your review. We are pleased that you had an enjoyable stay with us. Lovely compliments regarding the bar and general experience. We hope to welcome you back soon again. We do guarantee the best rates when booking direct 01202 298350 or visit our website for the latest offers. Best Regards, Sean Nell More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gastropub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $64 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Hotel Style:
#2 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Cumberland Hotel staff and other travellers.
31 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to get a room with sea view”
 of 5 bubbles johnhO9541NW, 1 Dec 2016 | Read review
“A sea view room is perfect to have great views from the cliffs and the sound of the ocean at night is magical.”
 of 5 bubbles 450berniem, 30 Nov 2016 | Read review
“Excellent hotel and well worth a visit if you are in the area.”
 of 5 bubbles johnmcphee2, 26 Nov 2016 | Read review
“Beautiful sea view.”
 of 5 bubbles Babis136, 24 Nov 2016 | Read review
“We were in 209, not a great view”
 of 5 bubbles Alikatz7, 24 Nov 2016 | Read review
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