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Russell Court Hotel

729 reviews
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Traveller (169)
Room & Suite (65)
Dining (5)
Overview
  • Excellent13%
  • Very good21%
  • Average16%
  • Poor12%
  • Terrible38%
Travellers talk about
Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Free Parking
2.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (729)Write a Review
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All reviewstown centreexcellent value for moneyfull english breakfastsea frontdesiballroompier
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1 - 5 of 710 reviews
Reviewed 4 days ago

I have stayed in various types of accommodation. This by far was the worst place I have ever stayed in my life. Management were awful and extremely unhelpful the room was cold and icky and the tea bags were mouldy!!! The food was gross (wouldn’t...More

Thank Browny45
Reviewed 2 weeks ago

Well, hey it's not the Ritz or the Hilton, but guess what you haven't paid Ritz or Hilton prices.... My husband booked this for its proximity to the Pavillion for a concert, and a Winters stroll along the prom, for a sniff of the sea,...More

Thank Debbsydo22A
Response from Russell_Court_Hotel, Front Office Manager at Russell Court HotelResponded 2 weeks ago

Hi, Thank you for your rating and for honest review, it is very important to us! We hope to see you soon! ;) Have a lovely evening! Kind Regards Reservation Team

Reviewed 3 weeks ago

Hotel Is full off Hidden Extras Manager is Rude & has been the worse Greeting I have Ever Recieved Treated Like a Client Then a Guess Upon checking in He wanted To see My passport, & only My passport, Felt Like i'd just landed with...More

Thank Jessica U
Response from Russell_Court_Hotel, General Manager at Russell Court HotelResponded 2 weeks ago

Dear Jessica, We are really sorry to hear you did not enjoy your stay with us. We do apologise, that being asked for passport offended you, however, having an identity check is essential in order to provide safe environment for all our guest, which is...More

Reviewed 4 weeks ago

I booked one night for an overnight shopping break because it was only £29! Then I read the reviews and was very dubious. We have stayed at many of the hotels in Bournemouth from high end to bargain basement, but I can honestly report this...More

Thank Maggie B
Response from Russell_Court_Hotel, Manager at Russell Court HotelResponded 4 weeks ago

Dear Maggie, Thank you so much for the lovely review. Yes we have been trying to up our game and it amazing to hear our guests have been noticing our efforts. We do hope to see you again! Kind Regards, RCH

Reviewed 7 January 2018 via mobile

We had an office event in Russel Court and it was superb. The arrangements made by the hotel were perfect. They were really considerate of our every small and special needs. We hired their ballroom which had an amazing sea facing view and all good...More

Thank Ankur S
Response from Russell_Court_Hotel, General Manager at Russell Court HotelResponded 2 weeks ago

Dear Ankur, Thank you so much for the kind review - it was pleasure hosting your event. I will make sure to pass your lovely comments to all the hard-working staff and hopefully we will see you again soon! Kindest Regards, RCH

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$32 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$32 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (169)
Room & Suite (65)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Tiffany R
22 January 2018|
AnswerShow all 6 answers
Response from David S | Reviewed this property |
They merely swipe your card to obtain the details and providing you don't trash the room or break anything, they then destroy your card details. (Nothing appeared on my credit card statement indicating there had been a... More
0
Votes
legalbeagle a
8 September 2017|
AnswerShow all 2 answers
Response from Kim G | Reviewed this property |
We arrived at 3 but our room wasn't ready, we weren't offered the option to leave our cases there but paid for parking so luggage was on site
0
Votes
Andrewtra
28 July 2017|
Answer
Response from Euan B | Reviewed this property |
maybe report it yourself
0
Votes
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12
Room Tips
"Not all rooms have double beds, make sure to ask if you want one. Not sure if baths are available..."
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"Room was on second floor"
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"Can't think of anything positive"
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"Room 102 has a sea view"
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