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All reviewssea viewthe general managerthird floorprivate beachbar menulovely old hotelseen better daysnight breaksome tlcshort breakfabulous viewsroom was clean and comfortablesunday lunchcar parkingthe cliffrelaxing breakfantastic location
6 of us booked for an afternoon tea to celebrate a birthday, food wise it was probably the worst experience we have ever encountered. Everything was stale and dry. The Macaroons were inedible, the cake was dry, the scones were dry and the selection of...More
3 Thank maggiewadeson
Response from Lindsay B, General Manager at Grand Hotel SwanageResponded June 16, 2016
I am very concerned to hear your comments as we pride ourselves with our Afternoon/High Teas. Please can you contact me directly as I would like to have the opportunity to discuss this further with you. Kind regards Lindsay Bish General Manager.
Spent 6 days as part of a group of 21 friends walking the coast. Great food, great rooms, great staff. The packed lunches were very welcome on our walks and there was a good variety of choices offered. The weather was fantastic and we made...More
I'm always surprised by people who review hotels based on star ratings. As I understand it, stars are awarded on the services and facilities an hotel offers rather than the decor, quality of service and atmosphere. The Grand is a 3* hotel which has really...More
As return visitors we were aware of the excellent location and views plus the good facilities within the Hotel, these were generally up to their normal high standards.
Just a couple of niggles which influenced our stay, there are acknowledged Wi-Fi issues with some areas...More
All staff were very professional, yet helpful and friendly.As blue badge holders, we were given an allocated parking space. The food ,breakfast and dinner , was excellent, and the views across the bay made our enjoyment very special. We can highly recommend the Grand Hotel.