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The Willows

04/06/2017 05/06/2017
1 room 2 adults 0 children
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196 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 3 days ago NEWvia mobile

Terrible stay , cigarette burn in the mattress , cloth with blood on left in room . Loose unit underneath sink which nearly fell on my husbands foot . Lock was very difficult and if there had been a fire would have caused issues to get out of room. Shower curtain mouldy and we paid £165 for room only !!...

Thank Dorinda M
Reviewed 1 week ago

This hotel is perfect and so nicely decorated and clean to stay in. The prices are really good and the staff are so nice, helping and friendly. The room has a perfect view of the pier and our stay so far has been amazing!! would 100% stay here again!

2Thank Alex H
Bristol, United Kingdom
Reviewed 2 weeks ago

I was almost put-off booking this hotel because of the previous negative comments but the low price won me over and I am so glad I stayed here. I think many of the earlier negative reviews were of the hotel before renovation (which they appear to be finishing off now). I found a pleasant, very clean room with a comfortable...

2Thank amylou374
Reviewed 17 April 2017

I stayed two nights at the Willows for the Brighton marathon and I am so glad I did. I had a really nice time there. The manager, Joshua, was super friendly and beyond cool, it was so nice to chat with him. He even offered a marathon race pack to all the runners that were staying at the place that...

1Thank FredQ_1981
Reviewed 11 April 2017

we had a ground floor room, with a sea view. It was actually the bay front of the building at ground floor level. The room was compact, but there was plenty of room. We did not feel boxed in at all. the en-suite was again compact but perfectly adequate. Coffee and tea making facilities fine and TV good. A little...

1Thank Nigel A
London, United Kingdom
Reviewed 3 April 2017 via mobile

Arrived at the hotel around 3pm, didn't have much time to relax into the room as was meeting friends.... The lady at the front was lovley but disappeared. I was in the top room looked fine at first. I got back to the hotel around 1am.. Found that there was a few people roaming around the hotel.so was wary of...

Thank Chan B
Reviewed 27 March 2017 via mobile

Visited for a night. Very warm welcome by the manager. We had a lovely room overlooking the pier, it was small but perfect for anyone just wanting a place to sleep, we fitted in with bags and travel cot with no problem. A few pieces in the room slightly dated and could do with updating, but that's purely cosmetic. It...

Thank Natasha K
Reviewed 16 March 2017 via mobile

Stayed here for the night and the check in was easy, walked into the room and it smelled gorgeous, there was a lovely fragrance in the air, it was beautifully decorated, nice big tv in the room too and the bed was super comfy would happily stay again Only 1 criticism and that was there was no bed side lamp...

Thank kirvi82
Reviewed 7 March 2017

We spent the night out in Brighton and this was ideal for us to stubble home to. Lovely little place with views in a great location. The rooms were clean and cute, perfect for an overnight stay. Will definitely go back and stay again x

Thank Daisy H
London, England, United Kingdom
Reviewed 5 March 2017 via mobile

Stayed for one night with a child and the man at reception was lovely and very helpful. He brought us a spare bed and hot chocolate so very nice. Our room had a sea view and we could see the pier, the traffic in the front was a bit noisy but to be expected on a bug road. Would stay...

Thank Nicola B

125 photos of this hotel

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Bathroom (9)
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04/06/2017 05/06/2017
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Additional Information about The Willows

Address: 27 Lower Rock Gardens, Brighton BN2 1PG, England (Formerly Sandalwood Hotel)
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: $70 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Willows 2.5*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from The Willows staff and other travellers.
1 question
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Joshua the owner”
ianc169, 3 Dec 2016 | Read review
“Top floor for best view”
holidaymaker186342, 27 Jul 2016 | Read review
“If in Brighton don't stay at the Sandalwood, you would be better off sleeping under the pier”
rotowhaka, 2 Jan 2016 | Read review
“For a good room, book elsewhere!”
GabieG, 2 Nov 2015 | Read review
“avoid staying here”
490jemmac, 8 Sep 2015 | Read review
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