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We had been looking forward to our stay away in Brighton and this experience was simply awful.
We arrived to find filthy soiled boxer shorts and a dirty towel in our bathroom and stained sheets on one of the beds. Filthy skirting boards in the...More
4 Thank Bigtangle
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 1 week ago
In our opening remarks we should say that hotels operate in a highly transparent and competitive marketplace where pricing is dynamic and sensitive to fluctuation in demand. Verily the Brighton Marathon is one of the highlights of the year when the City will be at...More
This hotel suits me. It is close to my daughter, is reasonably priced and has good car parking nearby.
The hotel has been tarted up a bit since my last stay - new bathrooms and the car park has been surfaced.
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 21 February 2018
We appreciate your loyalty and for visiting us from lovely Jersey. Clearly there were some issues with your stay for which we apologise; in this regard your feedback is much appreciated. Hopefully your overall time in Hove was enjoyable, seeing your daughter and we are...More
My wife and I stayed here over the Christmas period. We were met by very happy and friendly staff. Unfortunately the room was a let down. It was quite comfortable and warm but was in need of some tlc. There were stains on the ceiling...More
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 30 December 2017
Thank you for visiting us over the Festive period and for your review. We are glad overall you enjoyed your stay and would return. We are working our way through the bedrooms to make the sort of improvements you describe as well as investing heavily...More
This hotel is a bit tired around the edges but is clean. The best thing about here is the lovely staff who were all professional, friendly and so helpful. I was even accomodated when i requested to change my room at the last minute from...More
1 Thank Simon W
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 11 December 2017
We really appreciated your visiting us from Norwich and many thanks for your custom and kind words. We are steady working on our rooms to make sympathetic improvements while keeping the traditional feel of the Courtlands. Behind the scenes a great deal of work of...More
You won't find a cleaner more welcoming hotel anywhere in Brighton or Hove. You won't find a silly trendy modern hotel here, but you will find a warm welcome from wonderful staff and a great owner. It is close to some wonderful restaurants, free parking,...More
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 29 November 2017
We loved this review and really couldn't have put it better ourselves, so thank you very much. More so as you are a quite delightful guest to host, to serve
The team at Courtlands are, of course, over the moon