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    Imperial

    First Avenue, Brighton BN3 2GU, England
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    2017-12-30 2017-12-31
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    Traveller (117)
    Room & Suite (28)
    Dining (1)
    Overview
    • Excellent17%
    • Very good37%
    • Average22%
    • Poor13%
    • Terrible11%
    Travellers talk about
    “single room” (26 reviews)
    “bit dated” (7 reviews)
    Free Wifi
    Breakfast Buffet
    Beachfront
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Meeting Rooms
    Free Parking
    Pool
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 30Dec 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (598)
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    1 - 5 of 578 reviews

    Reviewed 4 days ago via mobile

    This hotel is a few meters from Brighton seafront. The outside of the hotel did not inspire confidence with some chipped and cracked steps in need of repair. The furniture and decor is dated and in need of a freshen up. The hotel is clearly...More

    Thank balakalak
    Response from SteveT258Hove, Manager at ImperialResponded 3 days ago

    We appreciate your visiting us from Baile Atha Cliath and such a great city. As you say the Imperial aims to offer well located, value for money, accommodation in a traditional seaside setting. However please rest assured our program of improvements is ongoing and over...More

    Reviewed 2 weeks ago

    I stayed here for one night recently, on a business trip, my first impression when I arrived with a name like the "Imperial" dropped to be honest, I expected maybe a hotel a little more "grand",but, I checked in, and found my room to be...More

    Thank john b
    Response from SteveT258Hove, Manager at ImperialResponded 2 weeks ago

    Thank you for this detailed and positive review; hopefully we can see you again before too long either on another business trip or perhaps leisure The team here are delighted by your overall feedback which is much appreciated. As you say, parking on our hard-standing...More

    Reviewed 2 weeks ago

    The hotel was clean, quiet and comfortable and the staff were outstanding. They were thoughtful, polite, and happy to help with a wide range of issues (even going so far as to accommodate my disability scooter which I hired from Brighton mobility plus, for the...More

    Thank fionajr1
    Response from SteveT258Hove, Manager at ImperialResponded 2 weeks ago

    It was a delight having you as our guest and of course we were equally pleased to look after your shiny red scooter. Hopefully we can see you back from Cambridge before too long; the staff are missing you already Meanwhile, renewed thanks for your...More

    Reviewed 3 weeks ago via mobile

    We have given this hotel ample time to reply to our concerns and even furnished them with photographic evidence. We have been informed the owner will deal with our concerns upon her return from a business trip which has currently lasted 3 months. Staff were...More

    Thank MrandMrsAndrews61
    Response from SteveT258Hove, Manager at ImperialResponded 3 weeks ago

    With no details of the room and no clues from the obscure 'handle' that the author has written under, we are at a complete loss. Hopefully we can reach out to these guests through the good offices of TripAdvisor Whilst we are of course sorry...More

    Reviewed 4 weeks ago

    Quiet location and heard no noise from our room. Room was excellent large and sea view. Amazing breakfast selection and friendly, helpful staff. Couldn't fault our stay at all and will definitely be staying again in the future.

    Thank Caroline M
    Response from SteveT258Hove, Manager at ImperialResponded 4 weeks ago

    What a smashing review and thank you so much. You were a delight to host and we are very much looking forward to your next visit. Meanwhile renewed thanks for your kind words and custom

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Beachfront
    • Hotel Amenities
    • Meeting Rooms
    • Multilingual Staff
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$56 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 On the Beach Hotel in Brighton
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Hotwire, Travelocity, Orbitz and TripOnline SA so you can book your Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Sussex >
    • Brighton and Hove >
    • Brighton
    • Also Known As
    • Imperial Hotel Brighton
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    Traveller (117)
    Room & Suite (28)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (91)
    Bathroom (12)
    Nearby
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    Ask a question
    Questions & Answers
    curveskill
    8 June 2015|
    Answer
    Response from SteveT258Hove | Property representative |
    Many thanks for your enquiry. Check out is at 11am thought it is possible to book a late check out at £10 per hour for up to three hours. Check in is from 3pm though we offer a bag drop service Our best deals are... More
    0
    Votes
    Ivy C
    23 March 2015|
    AnswerShow all 9 answers
    Response from Julie R | Reviewed this property |
    do have alift and bedlinen is clean ...
    0
    Votes
    Jasmine C
    My questions are aimed at Hugh C, Manager at Imperial. Your response to my recent review was appauling. Here are the questions I would like you to answer, considering you apparently do not have the ability to answer my e-mail sent over a week ago, yet can respond on TripAdvisor within 2 days... No.1: Why did the night porter blame us and tell us the hotel was not 24 hours? No.2: If the night porter had been seeing to a guest in their room why did he use the excuse of washing up? No.3: If the night porter was seeing to someone in their room why was this not explained when you responded to Lucy B's review? No.4: Why has my e-mailed complaint not been answered after 11 days? No.5: Do you deem it to be ok to leave 4 under 20 women outside in the cold for 40 minutes at 4am? No.6: What has been done about the night porter and how he treated your guests? I would like these questions answered and my e-mail complaint answered also. I feel very let down by my stay here and even more let down by the way that so-called management deal with complaints. - Jasmine Chilcott.
    20 February 2015|
    AnswerShow all 4 answers
    Response from Allegra-Sussex | Property representative |
    We have no idea why any of this nonsense has been recorded which is surely an abuse of this service? "Sammy234ysn" means nothing to us and if as seems to be the case they were dismissed, then what has that to do with... More
    0
    Votes
    Room Tips
    "ask for a corner room, if you like that extra space, and book the car park if travelling by car"
    Read review
    "Ask for a sea view"
    Read review
    "Another Hotel"
    Read review
    "2nd floor with veiws"
    Read review
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