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Westbourne Hotel

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Westbourne Hotel
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105 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 5 weeks ago via mobile

This hotel is in a good location, really close to the seafront and with local shops nearby. The beds were comfy and the room was warm. The girl who checked us in was really helpful and friendly. But, the hotel is pretty tired, with old furniture, stained carpets and broken lamps. For what we paid, this was kind of what...

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Helpful?
Thank Sophie S
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Reviewed 16 February 2017

I visited the Westbourne Hotel last week on business. I'd travelled down from London and was feeling irate, but my mood was immediately changed upon arrival. The hotel was stunning, the location great, reasonably priced and with exceptional service. I'd recommend to anyone looking to visit for leisure or business.

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Helpful?
Thank Jonathan S
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We love to read that you enjoyed your stay with...

Reviewed 15 February 2017 via mobile

I recently cleaned a fee room in westbourne hotel in brighton fabulous room well mannered staff would recommend anyone to stay there. Big spaceous rooms beds look comfortable hotel in a quite area so no problems with sleeping easy access to shopping centre local bars and restuarants .

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Helpful?
Thank Megan R
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I am glad that you enjoyed your stay with us...

Cork
Reviewed 14 February 2017 via mobile

I usually write good reviews but I would not go back here. Lacking in atmosphere, cold atmosphere, nothing impressive- damp patches on ceiling making not a nice view from bed, no breakfast, shower was ok, staff were nice. I didn't feel comfortable here. Sorry.

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Helpful?
Thank aoibhinnmcgee
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Reviewed 12 February 2017

I visited the Westbourne Hotel in Brighton for business with 2 of my colleagues, we had the large family room on the top floor. There are 55 stairs, this did not bother us but nowhere did it say there was not a lift so be mindful. Upon arrival we were given our keys and told to 'call downstairs' if we...

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Helpful?
Thank Bvicks
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advice of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Gosport, United Kingdom
Reviewed 25 January 2017 via mobile

Stayed in this hotel for 1 night as a place to crash before uni interview. Room was nice and everything no complaints about that. Local enough area. HOWEVER the bed sheets I had were disgusting, I had to take it off as I was so disgusted by them. (See picture)

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Thank loiscoggeshall_
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advice of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Reviewed 17 January 2017 via mobile

Clean room with nice decoration, in quiet area, only five minutes walk from city centre. The staff is very kind and helpful. Super market, nice places for food and coffee are very close to the hotel..

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Thank eirinifa
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I am glad that you enjoyed your stay with us...

Reviewed 5 January 2017 via mobile

Really great stay, were concerned at first by old reviews however it has been recently completely redeveloped. The owner Jamie is extremely helpful and pleasant and I found our room to be comfortable and modern. Room was clean and showers hot, as well as an extremely good price in my opinion.

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Helpful?
Thank Mark T
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I am glad that you enjoyed your stay with us...

Reviewed 2 January 2017 via mobile

Really nice place to stay for a few days. Friendly,helpfull staff, lovely rooms and perfect location. The bed and the shower were great. Nice Tv and a fridge in a room. It is close to the sea. I really recommend :)

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Helpful?
Thank Justyna S
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We love to read that you enjoyed your stay with...

Reviewed 29 December 2016 via mobile

Stayed in the premium double room At Westbourne hotel, had an amazing stay, the room was lovely. Had a really good nights sleep also, 5* will definitely be coming back here again, the staff were really friendly, and the location is perfect for anyone wanting to visit Brighton, really close walk to the sea front/pier etc.

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Helpful?
Thank Lauren A
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I am glad that you enjoyed your stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
A beautiful Victorian period house conveniently situated a short stroll from the seafront, conference centre, & the world famous lanes. The Westbourne Hotel appeals to guests who appreciate a personal & professional service, in tasteful surroundings with a friendly atmosphere. This 3 diamond establishment has 11 bedrooms in total and majority with en-suite bathrooms, the Westbourne hotel can without doubt make your stay here a most comfortable experience. The Westbourne Hotel has a flexible choice of rooms, so whether your alone on business or pleasure, a couple wanting a intimate break, or a family wanting to experience the fun that can be found in Brighton, the Westbourne Hotel will appeal to you. Breakfast is individually freshly prepared to order and with a wide variety to choose from, whether you appreciate a full English breakfast, or vegetarian/vegan options, or just simply something lighter like fruits, yogurts, cereals, the Westbourne Hotel can make the most important meal of the day, a good one! ... more   less 

Additional Information about Westbourne Hotel

Address: 46 Upper Rock Gardens, Brighton BN2 1QF, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: $63 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westbourne Hotel 3*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Westbourne Hotel staff and other travellers.
2 questions
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Corby, United Kingdom
8 months ago

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Questions? Get answers from Westbourne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor is noisy and no views”
 of 5 bubbles Kiddey18q, 23 Mar 2017 | Read review
“if you arent good with stairs do not accept a top level room as there is no lift”
 of 5 bubbles steph1287, 7 Mar 2017 | Read review
“Don't stay here”
 of 5 bubbles robtruelove, 6 Mar 2017 | Read review
“Try another hotel!”
  • Inside the bathroom cabinet, not where I would like to store my hygiene products
  • Top of drawers in bathroom sink unit - obviously not been cleaned for weeks
 of 5 bubbles MadameJane, 26 Feb 2017 | Read review
“Not accessible for wheelchair users.”
 of 5 bubbles Bvicks, 12 Feb 2017 | Read review
5 of 5