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Malmaison Cheltenham

Traveller (218)
Room & Suite (71)
Dining (22)
Overview
Bayshill Road Montpellier, Cheltenham GL50 3AS England See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,172)
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1,162 results
Traveller rating
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All reviews montpellier chapter afternoon tea ren toiletries nespresso machine mini bar open plan superior room bath and shower sunday lunch reception area lovely hotel eggs benedict birthday treat small room breakfast service public areas bars and restaurants
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1 - 5 of 1,162 reviews
Reviewed 2 days ago via mobile

Spent one Saturday night at the hotel We got an upgrade to a better room due to the renovation work, which hadn’t been mentioned on booking. Our room was good, very clean, very comfy bed but be warned, the bath, shower and sink are part...More

Date of stay: January 2019
Thank cmertaylor
Reviewed 1 week ago

We have always loved Chapter House it had its issues but the venue is beautiful. Malmaison (M) have taken over and the venue is still beautiful. This time we stayed, our standard room was cozy and ideal for 2 nights. Disappointed to find M do...More

Date of stay: December 2018
Thank nmaria
Response from ASanchez919, Manager at Malmaison CheltenhamResponded 1 week ago

Dear nmaria Thank you for your review. We are pleased to see that you have enjoyed your stay with us at Malmaison Cheltenham. We are sorry to read the REN Skin Care products we supply in all our rooms were not to your liking. We...More

Reviewed 2 weeks ago

We have eaten here before and were looking forward to the set Sunday lunch as a pre-Christmas celebration for our extended family. It was however an expensive and disappointing experience. Service was slow and certainly not welcoming (despite there being hardly any other customers there...More

Date of stay: December 2018
Thank Yvonne E
Response from StevenW3943, Manager at Malmaison CheltenhamResponded 2 weeks ago

Dear Yvonne Thank you for your review and we are sorry that we did not meet your expectations. We will pass along your feedback to the team, to see how the shortfalls could occur & understand what improvements can be made. Thank you again for...More

Reviewed 2 weeks ago

We visited on a Monday evening for my mother-in-law's birthday. We booked online and I added comments that it was her birthday - yet not once throughout the evening did any member of staff mention it. We weren't after anything free, but a comment about...More

Date of stay: January 2019
1  Thank Proftrip
Response from StevenW3943, General Manager at Malmaison CheltenhamResponded 2 weeks ago

Dear Proftrip Thank you for your review and I am sorry that we haven't met your expectations. I will pass along your feedback to my team and we will use your experience in our training going forwards. Yours sincerely, Management Team | Cheltenham

Reviewed 2 weeks ago

We have stayed here twice before and always had a good time with great service. We have booked various grades of rooms but this time was given a room with the bath and shower in the room. Beautiful room but not sure about the in-room...More

Date of stay: December 2018
Thank PeterAltrincham
Response from StevenW3943, Manager at Malmaison CheltenhamResponded 2 weeks ago

Dear PeterAltrincham Thank you for your 5* review and I will pass along your compliments to the team. I am delighted that you had a great stay and look forward to hopefully welcoming you back again soon. Kindest Regards, Management Team | Cheltenham

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About
Description
Experience the extraordinary. The majestic white building of Malmaison Cheltenham looks right at home just around the corner from the serene Montpellier Gardens, with the restaurant boasting a glass More conservatory 'Garden Room' and beautiful terrace. Although the hotel rests in the very heart of Cheltenham, you'll instantly feel the calm and privacy of this sensitively-converted but utterly modern villa and surrounding grounds. Full of little touches and interesting nooks, our hotel is full of charm and character. Enjoy Malmaison's famous menus in our Brassiere, or cocktails and spirits in the unique ambience of our bar. Underneath the charm and calm of our Cheltenham hotel bubbles a restrained energy, with modern bedrooms and unique meeting rooms with free wifi. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Breakfast included
Pool
Beachfront
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
61
Price range
US$113 - US$330 (Based on Average Rates for a Standard Room)
Formerly known as
The Montpellier Chapter Hotel
Location
United Kingdom > England > Cotswolds > Cheltenham
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
61
Price range
US$113 - US$330 (Based on Average Rates for a Standard Room)
Formerly known as
The Montpellier Chapter Hotel
Location
United Kingdom > England > Cotswolds > Cheltenham
Photos
Traveller (218)
Room & Suite (71)
Dining (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
RichH1964
February 28, 2018|
AnswerShow all 4 answers
Response from 99PSB | Reviewed this property |
They do.
1
Vote
chardar2013
April 26, 2017|
AnswerShow all 4 answers
Response from EdwardRook | Reviewed this property |
Hi, I'm pretty sure the room I stayed in (216) had an interconnection. Best heck directly with the hotel though.
0
Votes
barbaraR583YU
February 24, 2017|
AnswerShow all 5 answers
Response from alex5133 | Reviewed this property |
Hi, I believe they are allowed but you maybe charged additional fees for them. Hope this helps.
0
Votes
Room Tips
"Room 112 has excellent disabled friendly wet room."
MandyJones1965
3 weeks ago
Read review
"I was upgraded to room 455 which was excellent."
SimonP269
Nov. 11, 2018
Read review
"get a standard room - the Executive Kings simply aren't worth the extra for a short stay"
Zenifer
Oct. 8, 2018
Read review
"I would probably avoid the bedrooms with baths in them - yes actually in the bedrooms!"
martinwZ6655NE
Oct. 7, 2018
Read review
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