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Holiday Inn Express Cheltenham

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Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham
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647 Reviews from our TripAdvisor Community

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Showing 623: English reviews
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Reviewed 2 days ago NEW

This hotel is in a great location in the Brewery Quarter (nice micro-brewery pub over the road) within easy walking distance of the high street. Staff are friendly, rooms are modern and clean, and while they are not exactly spacious or luxurious you are in the wrong place if that is your expectation. At this price point, in this location,...

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Helpful?
Thank Bill D
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Bill D, Thank you for leaving us such a fantastic review of your recent stay, it's great too see that you loved the location of the hotel and found everything to be modern and clean. We hope too see you again very soon and I hope you have a great day. Kind Regards Luke Kent Guest Service Assistant

Reviewed 6 days ago NEWvia mobile

The good - nice location near to restaurants - comfortable bed - free WIFI The Bad - room cleanliness not the best - broken bin in room - no iron in room - shower blocked to the point of almost flooding - lack of restaurant have a express bar menu but unless you want a microwave pizza or curry your...

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Helpful?
Thank mesa101
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear mesa101, We are happy too see you enjoyed the location of the hotel and found the bed provided to be comfortable. I will pass on your comments about all the problems you encountered to senior management and hopefully, if you visit us again, you can see the improvements we have made. Kind Regards Luke Kent Guest Service Assistant

Bedfordshire
Reviewed 1 week ago NEWvia mobile

My partner and I stayed at The Holiday Inn Express for two night (Gloucester - South) WATERWELLS BUSINESS PARK GLOUCESTER, GL2 2AB UK), whilst attending the Cheltenham Gold Cup. The room was perfectly decent, but the bathroom tiles on the floor need bleaching as they are badly stained, and someone has written on a couple of tiles with what looks...

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Helpful?
Thank Danielle H
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Danielle H, Thank you for leaving a review of your recent stay at the Holiday Inn Express Gloucester South. Unfortunately your review has landed in the hands of the Holiday Inn Express Cheltenham so I am unable to respond back about your stay. I once again thank you for the time you took into completing this review and wish...

Cambridge, United Kingdom
Reviewed 1 week ago NEW

This is a good HI Express - great location for the town and I thought the bar area/restaurant was better than some I've stayed at. Friendly staff, clean hotel and the room was good too - we were on the 1st floor facing Swindon Rd and had no issues with road noise. I slept really well. Check-in is at 3pm....

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Helpful?
Thank BigSis2112
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Hi BigSis2112, It's great too see you really enjoyed your night stay with us and that you liked the location of the hotel. I will pass on all of your lovely comments to my general manager and we hope too see you again very soon. Kind Regards Luke Kent Guest Service Assistant

Leeds
Reviewed 1 week ago via mobile

This Holiday Inn Express is in a great location for bars and restaurants. The rooms have everything you need, although we were in a bit of a debate as to the purpose of the wooden circular knobs on the wall, I thought they were wall art and my partner thought they were coat hooks! The shower was fantastic, very powerful...

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Helpful?
Thank SuzeLeeds
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear SuzeLeeds, Thank you for leaving such a fantastic review of your recent trip, it is great too hear that you liked the location and enjoyed all the facilities in the room. I will pass on your comments about the air conditioning in the room to my maintenance team so we can get it fixed as soon as possible. We...

London, United Kingdom
Reviewed 1 week ago via mobile

Friendly welcoming staff, excellent service, clean room....their guidance of the local area was excellent. Would definitely go there again. Local amenities at your doorstep .....enjoyed our stay to the full ....

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Helpful?
Thank ranjana_vasudeva
Cannock, United Kingdom
Reviewed 3 weeks ago

I visited this hotel from Friday-Sunday and it was lovely. Perfect location, great breakfast, great service - on checkout we were even able to stay an extra 2 and a half hours with no extra cost due to our train leaving later in the day which was very much appreciated. The only thing I can say to perhaps improve upon...

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Thank staceeeyyyy
Carrick-on-Shannon, Ireland
Reviewed 13 February 2017

Overall from the Hotel Manager to all the Staff the Holiday Inn Group shuld be very proud that they have a wonderful premises in very capable and wonderful staff in Cheltenham! I will be staying here again!

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Helpful?
Thank jamescB6145TI
Management response:

Dear jamescB6145TI, Thank you for your great review of the hotel, it is wonderful to hear that you found all the staff to be welcoming and professional. Have a fantastic evening and we will see you again very soon. Kind Regards Luke Kent Guest Service Assistant

Reviewed 8 February 2017 via mobile

Holiday Inn Express is clean and close to the town centre. If you are staying in Cheltenham and are looking for a simple hotel then look no further. Clean and spacious rooms, buffet breakfast (average) and a reception run bar for a night cap. On the positive front the hotel provides access to the local DW fitness 2 min walk...

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Helpful?
Thank PhilOsh
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear PhilOsh, Thank you for leaving a review of our hotel, its good too see that you enjoyed the location and found everything to be clean. We hope you will come back and visit us again, but until then have a great day. Kind Regards Luke Kent Guest Service Assistant

Herefordshire
Reviewed 7 February 2017

We had planned a one-night break to Cheltenham & wanted to stay at an affordable hotel in or near the Brewery Quarter. We chose the Holiday Inn Express because it was the only good quality budget hotel that would guarantee us a room with twin beds - and we're so glad we made this choice! The hotel staff were excellent,...

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Helpful?
Thank Louise_and_Lynn
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Louise_and_Lynn, Thank you for your excellent review, we are so proud that you found your stay fantastic and that you enjoyed the smart, clean rooms. We hope too see you again soon and that you have a great day. Kind Regards Luke Kent Guest Service Assistant

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
AWARD WINNER - 'Hotel of the Year 2012' Award!We welcome you to the award-winning Holiday Inn Express Cheltenham hotel, opposite The Brewery complex. This exciting hotel is perfectly located in Cheltenham Town Centre, and is a short journey from Cheltenham Racecourse. Cheltenham is a beautiful spa town located in the heart of The Cotswolds, famous for its horse racing, Regency heritage and architecture. Easy access to the hotel via M5, Junction 10, and 1 mile to Cheltenham railway station and 50 miles to Bristol Airport. Holiday Inn Express Cheltenham hotel offers 132 air conditioned en suite bedrooms with modern facilities including high speed internet access and WIFI. All room rates include Complimentary Continental Buffet Breakfast. Guests have free use of health facilities at Fitness First, along with up to 25% off food at well known branded restaurants opposite the hotel. NCP car parking is available adjacent to the hotel. ***Don't forget to book now for this years Summer Festivals in Cheltenham***. Getting out and about, see Cheltenham, the Cotswolds, Cheltenham Racecourse, the Cotswold Wildlife Park, Westonbirt Arboretum, Sudeley Castle, Slimbridge Wild Fowl Trust and the Forest of Dean. So whether you re visiting Cheltenham for meetings, business or pleasure, you will receive a warm welcome at the Holiday Inn Express Cheltenham hotel. ... more   less 

Additional Information about Holiday Inn Express Cheltenham

Address: 33 Dunalley Street, Cheltenham GL50 4AP, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $93 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cheltenham 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Hotel Style:
#9 Romantic Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cheltenham staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quieter room perhaps ask for one overlooking the courtyard and away from the elevator”
 of 5 bubbles staceeeyyyy, 27 Feb 2017 | Read review
“Try to arrange a room away from the busy road out the front of the hotel”
 of 5 bubbles karl797, 6 Feb 2017 | Read review
“Rooms Away from road”
 of 5 bubbles Danielle6481, 6 Feb 2017 | Read review
“Rooms facing the road can be noisy if you open the window. The back side of the hotel is quiet but somewhat dark in my opinion.”
 of 5 bubbles Pilley85, 17 Jan 2017 | Read review
“High floor at the rear of hotel.”
 of 5 bubbles RichardB303, 9 Jan 2017 | Read review
5 of 5