We use these apartments for my elderly mother and I couldn’t fault them. Great location, clean, beautifully done. Milk, croissants, bread and orange juice in the fridge, well equipped, and the loveliest staff who can’t do enough for you as well as being friendly and efficient. Thoroughly recommend for a hotel quality experience in a home from home setting.
What a great find, these apartments are spotlessly clean, very well equipped and close to the centre. Reasonably priced too. We had such a lovely welcome, a lovely touch of great breakfast facilities in the fridge on your arrival, I would never stay anywhere else now when in Cheltenham. Fabulous hosts, top luxury apartments - just superb!
The availability of parking and a friendly welcome started our stay off well. The Montpellier Suite is spacious and has everything needed for an enjoyable stay. It was very homely, a bit like staying with friends (but the friends being away). Provisions included cereal, croissants, bread, fruit, tea and coffee. Dolce Gusto coffee machine. Plenty of crockery, cutlery and glasses etc. The only things I would have liked are dressing gowns and a magnifying mirror in the bathroom. The bathroom was really clean and the shower was great. We visited during Storm Alex and the weather was truly terrible – it was therefore particular nice to have a comfortable lounge area to escape the rain. The only preventable issue we had was lack of room servicing on the second day – a genuine mix up I think, but not good to have to venture into the rain for toilet rolls. Eventually at around four, supplies did turn up (we weren’t bothered about having the bed made, but did need dry towels and replacement coffee/cereals etc.) The other issue was water dripping into the bedroom overnight – not foreseeable and no doubt now sorted out – Storm Alex was relentless. Apartment is a just few minutes walk to shops, restaurants etc. We would be very happy to stay again.…
We arrived here last night and were immediately impressed with the quality and size of the apartment in this stunning grade 2 listed building. Bedroom, bathroom and good sized living and kitchen area. Very convenient parking and outside space. The interior design is very nice and homely. It is ideally situated near Cheltenham city centre. Perfect as a base for exploration. A nice surprise to find coffee, tea, sugar, milk, bread, butter, croissants cereal etc available in apartment. A fully functioning kitchen including my favourite thing, a coffee machine. Flat screen TVs in living and bedroom. Thumbs up to the owners. Lots of ‘nice touches’. We would highly recommend.
Wonderful hosts who really care about your stay. Fixed up the hot water supply straight away. The apartment itself is decorated to a very high standard and more importantly extremely well maintained. Check in was smooth with the host waiting for me at the apartment. Very clean and tidy room.