We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Queens Hotel Cheltenham MGallery by Sofitel

    Promenade, Cheltenham GL50 1NN, England
    Hotel website
    Save
    Lowest prices for your stay
    2017-10-29 2017-10-30
     6 people are viewing this hotel
    US$138
    US$117
    SAVE US$21
    US$119
    US$121
    Traveller (323)
    Room & Suite (76)
    Storyboard
    Overview
    • Excellent39%
    • Very good34%
    • Average15%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “afternoon tea” (66 reviews)
    “brasserie blanc” (19 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Queens Hotel Cheltenham MGallery by Sofitel
    Special Offer: CHEAPEST ONLINE RATES!
    Hotel deals
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$117
      View Deal
    • Check booking site for details
      US$119
      View Deal
    • Check booking site for details
      US$121
      View Deal
    View all 25 deals
    Write a Review
    Reviews (1,300)
    There are newer reviews for Queens Hotel Cheltenham MGallery by Sofitel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    301 - 305 of 1,278 reviews

    Reviewed 4 July 2016

    We often stop for afternoon tea at the Queen's Hotel when we are in Cheltenham. It is part of the traditional luxury treats this town has to offer. We were however very surprised to find that the lounge area has suffered a makeover, totally at...More

    2  Thank Lesley H
    Response from Yasmin K, General Manager at Queens Hotel Cheltenham MGallery by SofitelResponded 31 July 2016

    Dear Lesley, Thank you for your feedback, it is lovely to hear you have visited the hotel since the 1960's I'm sure you have many happy memories of the Queen's. I am sorry to hear you do not like the makeover of the lounge, we...More

    Reviewed 2 July 2016 via mobile

    Had afternoon tea today. It was a birthday present from my brother. Staff were lovely but sandwiches were dry ,scones very hard and very little for price. What a disappointment. Will not tell my brother as he would be very sad that i didnt enjoy...More

    1  Thank gill1949
    Response from Yasmin K, General Manager at Queens Hotel Cheltenham MGallery by SofitelResponded 10 July 2016

    Dear gill1949, Thank you for taking the time to tell us about your experience at the Queens Hotel Cheltenham - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Thank you for highlighting...More

    Reviewed 1 July 2016 via mobile

    Loveee this victorian hotel. It's really pretty, and i love my bed room, it's big and comfy. The breakfast is good, especially the bluberry pancake. The interior of this hotel also really pretty. Hopefully i can stay again in this hotel. Whether this hotel already...More

    Thank lavender v
    Response from Yasmin K, General Manager at Queens Hotel Cheltenham MGallery by SofitelResponded 10 July 2016

    Dear Lavender, Thank you for your feedback, it is great to hear your experience was a positive one and your breakfast and bed was great. We have renovated the entire hotel in late 2015 and have all new mybeds by Sofitel which have amazing toppers...More

    Reviewed 29 June 2016 via mobile

    My friends and I came here for a 30th birthday, so we thought the queens would be somewhere special. So I looked on their website and it stated that it was £15 each, so we went ahead and booked it. Got there and found out...More

    3  Thank Shannon F
    Response from Yasmin K, General Manager at Queens Hotel Cheltenham MGallery by SofitelResponded 10 July 2016

    Dear Shannon, Thank you for taking the time to send your review. I am sorry that your experience did not meet your expectations. We would not suggest 2 afternoon teas are enough for 4 people, the portion is for 1 or 1.5 servings. We regularly...More

    Reviewed 28 June 2016

    This is a very nice hotel and well located place to stay but it has many frustrations that "Yasmin K", who describes herself as the General Manager in other reviews, should fix. For example, how are told to park in the car park one night...More

    2  Thank StanleyBumfluff1
    Response from Yasmin K, General Manager at Queens Hotel Cheltenham MGallery by SofitelResponded 30 June 2016

    Dear StanleyBumfluff1, Thank you for taking the time to tell us about your experience at the Queens Hotel Cheltenham - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. The car park is...More

    DoubleTree by Hilton Cheltenham
    295 reviews
    #1 of 1 hotels in Charlton Kings
     
    Cotswold Grange Hotel
    509 reviews
    #3 of 23 hotels in Cheltenham
     
    Hotel du Vin Cheltenham
    1,024 reviews
    #6 of 23 hotels in Cheltenham
     
    Strozzi Palace Suites by Mansley
    363 reviews
    #1 of 23 hotels in Cheltenham
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$141 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Cheltenham
    • #6 Luxury Hotel in Cheltenham
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, ACCOR, Hotels.com, Priceline, Travelocity, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and Evoline ltd so you can book your Queens Hotel Cheltenham MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cotswolds >
    • Cheltenham
    • Also Known As
    • Queens Hotel Cheltenham ,
    • Mercure Cheltenham
    Add Photo Photos
    Traveller (323)
    Room & Suite (76)
    Dining (23)
    Hotel & Grounds (243)
    Bathroom (22)
    Business Centre & Event Rooms (11)
    Nearby
    Sponsored by:
    Strozzi Palace Suites by Mansley
    363 reviews
    .57 km away
     
    Hotel du Vin Cheltenham
    1,024 reviews
    .27 km away
     
    Cotswold Grange Hotel
    509 reviews
    1.41 km away
     
    DoubleTree by Hilton Cheltenham
    295 reviews
    3.05 km away
     
    Nearby Restaurants
    East India Cafe
    717 reviews
    .20 km away
    Montpellier Lodge
    421 reviews
    .25 km away
    All Bar One Cheltenham
    415 reviews
    .20 km away
    Brasserie Blanc
    1,288 reviews
    .03 km away
    Nearby Attractions
    Montpellier District
    742 reviews
    .18 km away
    Everyman Theatre
    338 reviews
    .48 km away
    Cheltenham Town Hall
    210 reviews
    .15 km away
    Neptune Fountain
    123 reviews
    .24 km away
    Ask a question
    Questions & Answers
    R18
    4 April 2017|
    AnswerShow all 2 answers
    Response from Yasmin K | Property representative |
    We do have a large car park on site with over 70 spaces at the side of the hotel. The car park is charge is variable per hour or overnight depending how long you are parking for.
    0
    Votes
    R18
    4 April 2017|
    AnswerShow all 3 answers
    Response from Wenno1975 | Reviewed this property |
    There is on-street parking free of charge between 6pm and 8am right outside the hotel.
    0
    Votes
    TheMidlandsBrummie
    17 December 2016|
    AnswerShow all 4 answers
    Response from Yasmin K | Property representative |
    There is a large car park on site on a first come basis. we would suggest arriving at the hotel prior to 5pm.
    0
    Votes
    Room Tips
    "Do not select a room situated at the front or side of the Hotel when staying at a weekend due to a noisy..."
    Read review
    "Phone before you book, and check what else is going on."
    Read review
    "Go somewhere else!"
    Read review
    "Rooms on higher floors are quieter."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing