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Central Hotel Cheltenham

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Central Hotel Cheltenham
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279 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Reviewed 1 week ago

We had a fairly enjoyable stay here- clean room, friendly staff, good location. We encountered none of the horror stories described in the other reviews. The rooms have a microwave, small kitchen area and tea and coffee facilities.

1Thank James H
United Kingdom
Reviewed 2 weeks ago

A group of us booked in for New Year. After reading reviews We asked for a ground floor room in the hotel as two of us struggled with stairs. When we arrived they told us we had an upgrade to an apartment. I did stress to the lady on the desk that we needed to be in the hotel so...

Thank cfanthomepittaway
Reviewed 3 weeks ago via mobile

Stayed for one night on NYE. Was just about to arrive but we got a call from the staff saying that they'd changed our room, the reason for this was that there was a meeting still happening in the room we had booked 4 days prior. We agreed to change room subject to it still having the private terrace and...

Thank Oriana B
Wakefield, United Kingdom
Reviewed 4 weeks ago

The stains on the carpet, the smell in the bedroom, the noise of fellow occupants shagging through the walls, the drunken revellers singing their way home right outside your window, the feeling that you are staying in the hotel from The Shining...BUT we love it. We use this hotel on a regular basis to break up our journey to holiday...

Thank Kathryn B
Rayleigh, United Kingdom
Reviewed 12 December 2016 via mobile

Wasn't expecting too much, but it was pretty nasty... Room smelt like sick, both taps came out with hot water, single glazed windows facing busy road and nowhere to park unless you reserve before hand. If your going for a day at the races and simply want somewhere to collapse afterwards then fine, but that is it from this place...

Thank Gary M
Reviewed 10 December 2016 via mobile

Old, tired, shabby, majorly over priced !! If you are forced to stay here inspect your room thoroughly before you settle in. My partner and I came to Cheltenham for a Romantic weekend away and this hotel ruined it ! The room had a funny musty smell which i couldn't put my finger on until I woke in morning and...

Thank Carly T
Bristol, United Kingdom
Reviewed 2 December 2016

DO NOT BOOK! Nothing short of a brothel. They have no staff working overnight and do not police who stays after a night out. Customer service is absolutely appalling and you cannot get hold of a manger and they do not refund for anything. Worst hotel I have ever had the displeasure of dealing with. Horrific.

2Thank nicolagough
Reviewed 1 December 2016 via mobile

AVOID AT ALL COSTS. Kept awake all night with rowdy behaviour that staff allowed. Stank of sewage throughout! Shocking customer service. Would NEVER EVER stay again. We were one of many people to complain and lose a whole nights sleep. The hotel complaints team simply don't care!!!!! Disgusting!!!

2Thank Laura R
Reviewed 27 November 2016

My partner booked the hotel for last night (26th November). We were staying in Cheltenham to celebrate our birthdays, and we wanted somewhere central. We booked online and payment was taken. Yesterday, my partner received a phone call from a male, requesting our credit card details, in case we damaged the room! My partner said he wasn't prepared to give...

2Thank Chrissy19
Frome, United Kingdom
Reviewed 24 November 2016 via mobile

I booked a twin room for £49 which I was happy with. I stayed an unexpected 2nd night so tried to book another twin room but was told only a family room was available which was £65. However, I was given the same twin room. After asking for the difference refunded I was told i had been "upgraded" the first...

2Thank FromeGunner

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  • Free Internet
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
Cheltenham's most centrally located hotel. If you are relocating for work or traveling on a budget, our rooms provide an inexpensive stay without sacrificing quality or comfort. Trading as a self catering hotel. Excellently placed for high street shops, restaurants and nightlife, as well as being within walking distance of the bus and train stations. So if you are looking for a hotel in Cheltenham and don't want to pay expensive prices, give us a try. ... more   less 

Additional Information about Central Hotel Cheltenham

Address: 7-9 Portland Street, Cheltenham GL52 2NZ, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $69 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Central Hotel Cheltenham 3*
Number of rooms: 23
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Also Known As:
Cheltenham Central Hotel
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Questions & Answers

Questions? Get answers from Central Hotel Cheltenham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms within the hotel are more inviting”
 of 5 bubbles cfanthomepittaway, 2 Jan 2017 | Read review
“Bring ear plugs and air freshner”
 of 5 bubbles kathrynb884, 24 Dec 2016 | Read review
“Don't go! Avoid”
 of 5 bubbles Chrissy19, 27 Nov 2016 | Read review
“Don't bother coming here”
 of 5 bubbles Cycling_Brian, 10 Nov 2016 | Read review
“Go to Cheltenham Affordable Accomodation”
 of 5 bubbles capetownstormers, 1 Nov 2016 | Read review
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