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2018-01-28 2018-01-29
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    Citrus Hotel Cheltenham By Compass Hospitality (Formerly The Big Sleep Hotel)

    Wellington Street, Cheltenham GL50 1XZ, England
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    2018-01-28 2018-01-29
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    US$56
    US$56
    US$56
    Traveller (124)
    Room & Suite (50)
    Dining (5)
    Overview
    • Excellent20%
    • Very good41%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “budget hotel” (83 reviews)
    “car park” (59 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Bar/Lounge
    Wheelchair Access
    Conference Facilities
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (715)
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    1 - 5 of 694 reviews

    Reviewed 5 days ago

    Warm welcome and helpful on arrival. Great parking facilities under the Hotel but should be clearer that you have to pay and cannot reserve in advance. Breakfast good and lots of choice. My advice would be to check the room carefully on arrival, I didn't...More

    Thank rob T
    Reviewed 6 days ago via mobile

    My girlfriend and I stayed here on the 28th of December (two weeks ago) as we came to visit friends. The hotel was nice and the staff on at the time were very helpful. However I feel extremely let down by the poor hotel management...More

    Thank Ashley G
    Reviewed 1 week ago

    This budget hotel is in a great location, just a few steps away from the high street. The overall cleanliness is lacking, especially areas such as skirting boards, doors, table and chair legs and some of the communal area fittings, however the bedding, the sink,...More

    1  Thank Vicky W
    Reviewed 2 weeks ago via mobile

    This was a great hotel, cheap and cheerful but the staff were all very pleasant and the breakfast was lovely. I am gluten free and, having made them aware of this, there was gluten free bread and cereal every morning to have with the main...More

    Thank Naomi J
    Reviewed 2 weeks ago via mobile

    Stayed here for New Years 30th Dec to 1st Jan. Didn’t know what to expect after reading reviews but cant say I was disappointed. The room was a lot bigger than I expected, massive double bed (comfy but pillows were awful), huge TV with loads...More

    Thank welshgalWales
    About
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$57 - US$194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cheltenham
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 59
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Hotwire, Priceline, Orbitz and TripOnline SA so you can book your Citrus Hotel Cheltenham By Compass Hospitality (Formerly The Big Sleep Hotel) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cotswolds >
    • Cheltenham
    • Also Known As
    • The Big Sleep Hotel Cheltenham ,
    • Big Sleep Cheltenham ,
    • Big Sleep Hotel Cheltenham
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    Traveller (124)
    Room & Suite (50)
    Dining (5)
    Hotel & Grounds (81)
    Bathroom (8)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    paul f
    22 March 2017|
    AnswerShow all 6 answers
    Response from TBSH G | Property representative |
    Good morning. We do have a small bottle and spirit bar in the Hotel, but we do not serve draught lager, bitter etc. The Town Centre is just a 2 minute walk from the Hotel where ther are plenty of bars for you to choose from.
    1
    Vote
    haleyhope
    9 February 2017|
    Answer
    Response from TBSH G | Property representative |
    Check-in is from 3.00pm and check-out is at 10.30am on the day of departure. An ‘Early Guaranteed Check-in’ is available from 12 noon at a charge of £10.00 – subject to availability. Please contact Reception prior to your... More
    1
    Vote
    gill766
    29 January 2017|
    AnswerShow all 3 answers
    Response from TBSH G | Property representative |
    Thankyou for your enquiry The replacemnt of the soft furnishings etc, has not yet taken place at The Big Sleep Hotel, Cheltenham
    0
    Votes
    Room Tips
    "Ask for a room that doesn't over look the main street as it can be noisy."
    Read review
    "ask for a room at the back- the view is not wonderful but it is a little more peaceful"
    Read review
    "All rooms much the same"
    Read review
    "Rooms on the higher floors are quieter, I'm informed."
    Read review
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