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Stayed here for 1 night recently & would say the hotel staff & room were of good quality, the room is clean well decorated & if ever we need to stay again in Portsmouth or Southsea we wouldn’t hesitate to stay here again.
We spent one night here and was lovely right from the Reception staff through to the cleanliness of the room and Dinner was perfect so was Breakfast, very close to Mary Rose Ship 10 min drive .Super Hotel in every respect
Stayed one Saturday night, received a very warm and friendly welcome. Room comfortable, very clean with everything you could want. Voucher given out to allow free on street parking nearby. Exceptional breakfast and service, highly recommended.
Stayed here one night before catching the ferry to Santander.
The room was cold when we first got there and was told the heating would come on at 6 pm. Despite that ( it was close to 6) we very much enjoyed our stay the...More
Thank Milllie m
Response from Reception1113, Manager at Florence HouseResponded 1 week ago
Thank you for taking the time to review us. We are so pleased you enjoyed the stay and staff looked after you.
We are most alarmed to read that your room was cold on check-in and you were told to wait for the...More
So I when to book a room for a mate who is staying and was told you need to pay for the room know I have every done this before .When I said to the staff member why should I pay for a room before...More
Thank Richard m
Response from Reception1113, Owner at Florence HouseResponded 1 week ago
Dear Richard. We are sorry that when calling to book for your "mate" that you did not like our payment terms and conditions and so consequently decided not to make a reservation hanging up the phone on the receptionist. As explained at the time you...More