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Florence House Hotel

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Florence House Hotel
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647 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Wargrave, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for one night when visiting friends in Portsmouth. It's a very well set up group of houses converted into hotel rooms of high quality decor. They were good enough to move our booking without charge, but short notice meant we had to pay £45 more for a superior room ('deluxe' I think). It was a very nice...

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Thank Rachel E
Braga District, Portugal
Reviewed 5 days ago NEW

This boutique hotel is excellent value for money. It cost us only £60 for a night which was amazing given the quality of the accommodation. The room was spotlessly clean with modern décor and quality furnishings. there was complimentary water, coffee making facilities and l'occitane toiletries. We had to leave before we could take advantage of the freshly cooked breakfast...

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Thank Margaret A
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Many thanks for taking the time to leave us a review. We are pleased you found the hotel good value for money compared to the hotels in the area and that you liked the room decoration. We are pleased you enjoyed our continental breakfast too. Many thanks again and we look forward to seeing you again in the future!

Northampton
Reviewed 3 weeks ago

We stayed at the Florence House Hotel for one night, primarily to visit the Historic Dockyards in Portsmouth the following day. Having found the hotel with the aid of Google Maps, we were able to park off-road in one of the hotel's car parking spaces. Check-in was very quick, friendly and efficient, including being shown to our room which was...

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Thank Seamo
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Dear Guest, We are delighted to hear that you had a wonderful stay at our Hotel. It was satisfying to read that you enjoyed the room design, the commodities of the hotel and the quality of the service at the Hotel and Pub! Rest assured that all our team will do their best in order to satisfy all our guests....

Harrogate, United Kingdom
Reviewed 3 weeks ago

Excellent hotel. Staff couldn't do enough for us from booking in to leaving. Very modern comfortable clean room with lots of space. Breakfast of very high quality and served in nice surroundings. Centrally located and only 5 mins walk down to sea front. Would defiantly recommend to others and will certainly stay here again.

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Thank NJHG1
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for your delightful review! We are thrilled you had a good stay and found the staff helpful and friendly. We are pleased to hear you would recommend our Florence Boutique Hotel for your friends and family – it is a huge compliment. Many thanks again and we hope to see you soon!

Diss, United Kingdom
Reviewed 3 weeks ago via mobile

We have stayed twice. Very friendly,helpful staff. Very lovely room,being very clean with large comfortable bed. Breakfast was delicious. I had full English and all the ingredients were first class. Location is ideal being about three minutes from the sea front. Will stay again.

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Thank Christine B
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for such a lovely review. We are glad you found the hotel clean and cosy too and our staff welcomed you! Please give us a call next time you are planning on coming to Portsmouth and we will be happy to welcome you again!

Southampton, United Kingdom
Reviewed 3 weeks ago

Everything was very nice at the hotel. Settling in was straightforward, the room was super and the breakfast was really good. There isn't much to complain about. It's also nice and close to the shore, a few minutes and you are walking along the beachfront. Heading back inland it is also only a ten minutes to the restaurants and pubs...

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1Thank Tim P
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

We are so very pleased that you had a wonderful stay with us! Such pity that the whether was not "brilliant" but we are very happy to hear that we could make your stay extra comfortable. Thank you kindly for leaving us this splendid review, see you soon.

Reviewed 3 weeks ago

stayed here before taking part in a local marathon, the front of house staff couldnt have been more helpful ,from assisting me and my partner with early morning breakfast, to wishing us luck beforehand , and even taking the time to ask how everything went after the run , we could also leave our bags after checking out which was...

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Thank scott w
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for your review! It’s always nice to hear our guests enjoyed their stay and were satisfied with the services provided. We are looking forward to welcoming you again soon! Many thanks.

Reviewed 3 weeks ago via mobile

Needed to book somewhere for a trip down south, looked at the usual corporate places but then after reading other people's feedback re the Florence House, thought we would take a chance. Fate looked after us, this place is lovely. The staff are really pleasant. All looked like they had our well being and happiness at the head of their...

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1Thank Mark H
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Dear Mark and Jacky, thank you very much for leaving us a review. We truly appreciate the high recommend and perfect star rating! Our dedicated team of staff truly enjoy providing the very best service so we see you for years to come. We are pleased to know you were able to enjoy some of our many amenities we love...

Glasgow, United Kingdom
Reviewed 4 weeks ago

I stayed here recently while visiting the town to run the Portsmouth Coastal Marathon. The hotel was perfect. The staff couldn't have been any more helpful, including offering us breakfast earlier than they plan on Sunday morning. The breakfasts were wonderful. On marathon day I had an enjoyable continental breakfast, and very much enjoyed every mouthful of my farmers breakfast...

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1Thank eggy-hawkeye
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you very much for this wonderful review! We are so very pleased you decided to stay with us for your Marathon week. We are more than happy to read that you had a wonderful stay with us and you found the hotel comfortable, with good facilities and great location. Our Breakfast menu is very popular and we are pleased...

Surbiton, United Kingdom
Reviewed 4 weeks ago via mobile

Super hotel - small, chic, personal, efficient and friendly. Everything works. And the staff are so helpful and welcoming. I came with my whole team and we were really well looked after. Individual rooms with character and style; the age of the buildings results in large bedrooms with compact bathrooms but it's been refurbished with great sensitivity which gives it...

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1Thank Chris F
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this review

Thank you for your review. We enjoy having you stay and we are very pleased you like our hotel! It’s always nice to know that The Mercer Collection Hotels are number one to our guests! Many thanks again and we’ll see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more   less 

Additional Information about Florence House Hotel

Address: 2 Malvern Road, Portsmouth PO5 2NA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $94 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florence House Hotel 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
Florence Hotel Portsmouth
Hotel Style:
#2 Luxury Hotel in Portsmouth
#2 Business Hotel in Portsmouth
#2 Family Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Florence House Hotel staff and other travellers.
3 questions
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Questions? Get answers from Florence House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get the most suitable room for your stay, it's better to contact the hotel directly, rather than going via a third-party site.”
 of 5 bubbles Vi3ruS88, 13 Dec 2016 | Read review
“Low floor to avoid carrying bags up narrow stairs.”
 of 5 bubbles jeromeoconnor, 2 Dec 2016 | Read review
“Luxury accommodation at a very affordable price”
 of 5 bubbles Lynne17, 1 Dec 2016 | Read review
“Has different sized room. I was only there for one night and had the small double which was perfect for me and husband.”
 of 5 bubbles 642annes, 14 Nov 2016 | Read review
“We had a room at the front which was lovely and bright and also quiet.”
 of 5 bubbles Madmaurice, 10 Nov 2016 | Read review
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