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Florence House Hotel

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Florence House Hotel
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663 Reviews from our TripAdvisor Community

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Showing 640: English reviews
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London, United Kingdom
Reviewed yesterday NEW

As someone who has a lifelong love affair with Southsea, Florence House and Florence Suites seemed the perfect Hotel to stay in. The buildings resonates history, the breakfast is excellent and the location ideal. However expectations were disappointed on our first visit to Florence House, when the pillows turned out to be bullet proof – quite literally the most uncomfortable...

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Helpful?
Thank arowen123
Brighton, United Kingdom
Reviewed 5 days ago NEW

I got there late on Sunday night and was greeted by Agata who couldn't do enough for me. She went and found the special herbal teas I wanted and was on duty again the next morning, smiling and helping everyone. My room was lovely, nicely decorated, calm, clean and stylsh. Powerful shower with nice big fluffy towel.

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Thank 953DianeH
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for your kind review - we are pleased you enjoyed the stay! We appreciate you noting the staff's service especially Agata, we are pleased she added to your stay positively. We hope to see you again soon.

Manchester, United Kingdom
Reviewed 1 week ago

First time stayed here having stayed in a sister hotel last year. Excellent quality throughout - friendly, warm welcome. Great room- comfy bed, good shower, clean and quiet. Breakfast was one of the best I have had

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1Thank Andrew G
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you so much for your review! It was so nice meeting you! Please give us a call next time you are planning on coming to Portsmouth and we will be happy to welcome you again!

Reviewed 1 week ago via mobile

Fantastic value for money and the staff are very friendly and helpful our room was very good and excellent quality, would definitely recommend. The hotel is in a great location too, only a stones throw from the sea.

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1Thank Mandy D
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Dear guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Many thanks again and take care!

Reviewed 2 weeks ago via mobile

I wasn't wow'd by the hotel for the value that it cost for the night. Rooms were nice with good decor and comfy bed but you can hear every single step around the hotel. At 8am I could hear someone's shoes clomping backwards and forwards downstairs. Also, was awoken at 6am with the radiator making a strange noise! Location and...

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1Thank Matthew H
Sheffield
Reviewed 2 weeks ago

We stayed for one night at Florence House before our ferry crossing to Santander, and what a delight! Lovely welcoming helpful staff and a great room with superb decor. The breakfast was second to none and was so big, neither of us could finish and all at a very reasonable rate. Cannot recommend this place highly enough and can't wait...

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1Thank SheffieldPip
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

It was a pleasure to have you stay with us and I'm pleased you found the hotel suited your needs. I’m glad you enjoyed our breakfast, it is very popular! We will pass on the message to our staff and thank you for taking a time to leave such a nice review and we hope to see you again soon.

Exeter, United Kingdom
Reviewed 2 weeks ago

We had a friendly greeting on arrival and were accompanied to our room which was beautifully decorated and very clean - with all mod cons!! Breakfast menu offers plenty of choice and was delicious on both mornings. Heartily recommend this hotel for a visit to Portsmouth or Southsea.

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1Thank Maggie G
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Dear Maggie: Thank you so much for your review! It was so nice meeting you! Please give us a call next time you are planning on coming to Portsmouth and we will be happy to welcome you again!

Reviewed 3 weeks ago

I booked a mini break for my parents. They said it was one of the best hotels they'd stayed in! The rooms are beautiful and the staff couldn't do enough for you. They will definitely book another stay.

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Thank Leanne S
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

We are so very pleased that your parents had a wonderful stay with us! Thank you kindly for leaving us this splendid review, hope to see you and your parents very soon.

Boston, MA
Reviewed 3 weeks ago

My friend and I booked a last minute room at the Florence house for the night and couldn't have been happier! It was in a good location for us to walk around, near some great restaurants and bars, and was such a charming house. We were in a room at the top which was well decorated with a comfy bed...

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Thank lfeels
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for taking the time to leave this sweet review of your stay with us. Brilliant to read that you enjoyed our breakfast range and the hotels location being just a few minutes walk from the sea front. We will pass on you message to the team and hopefully will see you again very soon!

Somerset, United Kingdom
Reviewed 3 weeks ago

A very warm welcome from a delightfully efficient Agata, beautifully clean and tastefully presented rooms and facilities. All serving staff were very smart courteous and attentive. Having a Bar /Restaurant nearby linked to the Hotel was an additional extra which was also very clean and fantastic food served by again most obliging staff. Hotel very close to the Seafront but...

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Thank trishdelbridge
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Dear Trish: Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! ! We appreciate you noting the staff's service especially Agata, we are pleased she added to your stay positively. Will pass on your message to the team and we hope your next stay is just around the corner. Call...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more   less 

Additional Information about Florence House Hotel

Address: 2 Malvern Road, Portsmouth PO5 2NA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $121 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florence House Hotel 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
Florence Hotel Portsmouth
Hotel Style:
#2 Family Hotel in Portsmouth
#2 Business Hotel in Portsmouth
#3 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Florence House Hotel staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 2 and the couple we went with room 5 both a very good standard and on different floors”
 of 5 bubbles trishdelbridge, 30 Jan 2017 | Read review
“Superior rooms very large”
 of 5 bubbles Terryandsamantha, 29 Jan 2017 | Read review
“Room 1 small double, onsuite shower. But everything you need.”
  • Small double
 of 5 bubbles Raymont74, 28 Jan 2017 | Read review
“To get the most suitable room for your stay, it's better to contact the hotel directly, rather than going via a third-party site.”
 of 5 bubbles Vi3ruS88, 13 Dec 2016 | Read review
“Low floor to avoid carrying bags up narrow stairs.”
 of 5 bubbles jeromeoconnor, 2 Dec 2016 | Read review
5 of 5